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All reviews close to the airport a small grocery store international hotel kids pool the beach is nice speak english el rodadero few blocks restaurants and bars tayrona national park pools doggies fantastico spanish beaches iguanas sierra
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8 - 13 of 2,134 reviews
Reviewed 28 August 2018

WE came for a visit in April of 2018. the weather was inviting and the hotel was quite a surprise in the staffs ability to speak English and each member made efforts to ensure our stay was enjoyable. I do not see a need to improve in any area.

Stayed: April 2018, travelled with family
Review collected in partnership with this hotel
Thank winnie p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediazuana, Director de Relaciones con Clientes at Zuana Beach Resort, responded to this reviewResponded 29 August 2018

Thank you very much for sharing your comments and for the time you spend with us. We look forward to serving you again in the future. . Kind Regards. Customer Experience - Zuana Beach Resort.

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Reviewed 20 August 2018

beds extremenly hard, sand in one of the beds upon arrival, staff not able to speak englishFood was great and beautiful pools, beach. Tower One was well kept up. Tower Two lacked needs maintenance (hallway lights and elevator not working).

Stayed: July 2018, travelled with family
Review collected in partnership with this hotel
Thank Sunshine39316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediazuana, Director de Relaciones con Clientes at Zuana Beach Resort, responded to this reviewResponded 21 August 2018

Thank you very much for sharing your experience with us, we are currently working on some improvements regarding the comfort of the bed and some English training programs for employees. We look forward to serving you again on a next visit! Best Regards, Customer Experience - Zuana Beach Resort.

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Reviewed 7 August 2018 via mobile

Nice personell and outstanding infrastructure in addition to several options for amussement of both kids and adults.

Prices of food and drinks are really high. However, their good quality is not under discussion. To see hotel customers going into external supermarkets and restaurants is not strange, which is a clear message something is wrong with cost of meals and drinks at Zuana beach resort.

Stayed: August 2018, travelled with family
Thank juan2001co
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediazuana, Director de Relaciones con Clientes at Zuana Beach Resort, responded to this reviewResponded 8 August 2018

Thank you very much for staying with us and for sharing your experience; we are working on some improvements regarding our menu and expect to have those improvements ready as soon as possible. We will be pleased to serve you again! Best Regards, Customer Experience - Zuana Beach Resort.

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Reviewed 25 July 2018

Clean, amazing food, wonderful service! Beautiful well taken care of. Our family gathered for a wedding and it was seamless and wonderful. All of us had a great time and would highly recommend this hotel

Stayed: July 2018, travelled with family
Review collected in partnership with this hotel
Thank serenitymt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediazuana, Director de Relaciones con Clientes at Zuana Beach Resort, responded to this reviewResponded 25 July 2018

Thank you very much for sharing your experience with us and letting us be part of this special occasion! It was a pleasure to serve you! Best Regards, Customer Experience - Zuana Beach Resort.

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Reviewed 11 July 2018

Excellent Hotel for family. Service of nurse (enfermeria) excellent. Very exclusive Hotel. People working in the hotel very respectful and friendly. Very clean. There is nothing around of the hotel in the evening. No programs for entertainment in the evenings. Ideal for resting

  • Stayed: June 2018, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Tamara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediazuana, Director de Relaciones con Clientes at Zuana Beach Resort, responded to this reviewResponded 12 July 2018

Dear Mrs. Tamara. Thank you very much for sharing your experience with us. Is great to hear you enjoyed your time and that we were able to provide you with a pleasant stay for your family. We will very glad to serve you again on a next visit! Kind Regards, Customer Experience - Zuana Beach Resort.

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