After reading many reviews I have decided to take this one for a try. I am vegan but I came with a normal companion ;) . The reviews till now show two things: deli food, bad service.:
The Pizzas- We both licked our fingers they were made good and have whole section for Vegetarians in the menus... the Veggie pizza was grate although I had to ask to make it without cheese. In Bogota some may have Vegan Cheese, here although more touristic - they have never heard abt it --- ok... the "Carnivor" option made my partner very happy
As for the service- We were attended by two very Nice Girls waiters although looked stressed. I know Colombia well and I can guess why you all were not satisfied with service and on the wayI have a small suggestion to Colombian Boses... Olivia is a net in this city, They have a good kitchen and it is a money machine placed in the best locations in Medellin. As a money machine and Colombian way to treat low wage workers they are stressed and I could have it. The waiter was so interested to know how a customer can be pleased eating a pizza with no Cheese that I was touched... they are Colombian so off course they are nice persons but when you treat your workers tuff don't be surprised if you get Tripadvisor's comments about your service!
Please treat those waiters better - pay them well, don't be harsh with them And you will get the 5 all stars !!!! I saw some great hard working women running between the tables!