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Private 30ft Luxury Speedboat To Rosario Islands
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Reviewed 4 October 2018 via mobile

I dealt with Dhruv at Hi Cartagena to plan a trip to three islands ending off at Cholon via email couple months prior to visiting Cartagena. Dhruv was very helpful and everything he mentioned went according to plan. Captain and skipper were great and pick up and drop off all was coordinated. Very professional and cater to what you wanted to do and see. I would give this company more stars if i could. My group of 10 had nothing but good things to say. Thanks guys will highly recommend you to anyone visiting in the near future!

Date of experience: September 2018
Thank rajsundar2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi C, Public Relations Manager at Hi Cartagena, responded to this reviewResponded 4 October 2018

Thanks a ton for such a great review. We are glad that you had a great time herein the Cartagena and will be looking forward to host you again!!

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Reviewed 29 September 2018 via mobile

Definitely take a few hours of your time to cook with Chef Jose! It was a fun experience in a relaxed environment.

Ivan picked us up at the hotel on time, shared stories of his travels on the way to Chef's apartment, recommended some places to visit and returned us to the hotel.

When we arrived at Chef Jose's place, he poured us some wine and explained what we would be doing for the evening. We started out making ceviche, which we love! We cook regularly and still thought ceviche might be tricky but it's definitely something we can try at home. Then we moved on to seafood paella. We bought a paella pan a couple years ago and haven't used it yet, but we are going to replicate this dish when we get home! It was so flavorful and nicely balanced between rice and seafood.

The smells, tasting and conversation while cooking really enhanced the experience. He didn't just tell us what to do but kept us engaged through the whole evening.

We ate our meal on the balcony just, which overlooks the beach, just before sunset. So relaxing! For dessert we had a custard with passion fruit, which was already prepared for us, and so light and refreshing.

Chef Jose was a gracious host who provided a fun experience in a laid back atmosphere. Whether you're a novice in the kitchen or have some experience cooking, I think you'll enjoy the time and learn something about the culture, techniques, shortcuts, etc.

1  Thank reen_depo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi C, Public Relations Manager at Hi Cartagena, responded to this reviewResponded 4 October 2018

Thanks a ton for such a great review. We are glad that you had a great time with Chef Jose in the cooking class!!!

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Reviewed 26 September 2018

At the outset, let me say that the communication with Hi Cartagena, specifically Hannia, was outstanding. Hannia was very helpful, accommodating, and kept in great contact with us throughout our trip. The chiva night tour was exactly as described, and a lot of fun. We opted not to stay in the nightclub that the chiva takes you to as it was very loud. Instead, we walked across the street to a park that had food trucks (and wine and beer trucks) and chairs where you can sit by the water. It was very nice. We also did the private city tour, which we would not do again. Our guide, Julie, was very friendly and knowledgeable. We enjoyed the first part of the tour - the drive through town, the monastery, and the fortress. We then went to the Old City, which is amazing. We, however, did not appreciate feeling like we were being set-up to make purchases - rather that be from our guide's "favorite artist," or the best coconut treat maker, or at the best emerald store. We witnessed, what appeared to us, to be "compensation" provided to the guide from the artist for my friend's purchase. Also, when we booked the tour we asked that the tour end at or near a specific restaurant that we knew we wanted to go to. We reminded the guide of this, and she insisted that it was "too far" and that we should go to her recommended restaurant, which was nearby. We parted ways outside of her restaurant and my friend and I walked less than 10 minutes to the restaurant we wanted to go to. Overall we felt that the private tour (in the Old City) was somewhat focused on a racket of sorts of "introducing" us to specific merchants.

Date of experience: September 2018
Thank assnola2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi C, Public Relations Manager at Hi Cartagena, responded to this reviewResponded 27 September 2018

Thanks for your review and feedback. Regret the inconvenience caused as explained above by you. We at Hi Cartagena always follow up with our team (sales, logistics and concierge) after delivering a service. We were not reported anything of this sort. Both Hannia and Julia reported a positive feedback. However, after going through the review we had a meeting with both of them and asked for what had happened. Julia also had given us a similar feedback like you had left in the first part of the review. Coming to the second part, where the confusion arose with the purchase from a local artist; when it came to payment the artist did not have the change to the money/bill you had given. Julia chipped in with the change she had with herself in exchange to the bill. All the sites where Julia took you, or recommended, be for a coconut treat maker or Emerald store, reflect the ethos of Cartagena. Our only objective is that you immerse in the culture and make Cartagena a part of you while your stay. As for the purchases, one is free to make the purchase if he/she decides. We DO NOT receive any compensation, nor we intend to.
As for the restaurant, Julia had recommended the other restaurant as it was raining heavily at that moment and also because that is one of the better restaurants in Cartagena. The reason was more practical (at that moment in her opinion) than being for any compensation or incentive. We at Hi Cartagena do not permit and refrain from such practices. However, we do express, and also Julia conveys her, apology for not taking you to the restaurant you wanted. There the communication could had been better, we have taken a note for that. We highly value your feedback and would thank you for providing one. However, we would request you to refrain from sensationalizing and using words like "forewarned" or "racket" as these take away all the sincere and honest efforts we put forward as a team. It is practically impossible to take one around to all the merchants in a span of 3 and a half hours, hence we make sure that you get the best of the city along with a heatwarming experience.
Hopefully, you will still count on us the next time you are in Cartagena.

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Reviewed 15 September 2018

We booked our private island tour through Hi Cartagena and it was a great choice! Our guides were extremely personable, accommodating and clearly fantastic humans. The woman who organized the tour for us was prompt and helpful in every way. We had a great time!

Date of experience: May 2018
Thank heeledandhungry
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi C, Public Relations Manager at Hi Cartagena, responded to this reviewResponded 15 September 2018

Thanks a ton for such a great review. We are glad that you had a great time at the islands!!

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Reviewed 15 September 2018

My brother and I took this tour and had the greatest day possible! Our guides were unreal - so nice, so accommodating and truly amazing people. The boat was clean and comfortable. The trip organizer was extremely helpful and the line of communication was always clear and prompt. Highly recommend these guys!

Date of experience: May 2018
2  Thank heeledandhungry
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi C, Public Relations Manager at Hi Cartagena, responded to this reviewResponded 15 September 2018

Thanks a ton for such a great review. We are glad that you had a great time!!

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