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Crowne Plaza City Center Ningbo
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Reviews (361)
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All reviewsgreat location for businessevening buffetmetro stationbusiness hotelenglish levelwell located hotelbusiness travelrooms are comfortableshopping malllobby barbellboycheckinlibrarylanguageshanghai
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110 - 115 of 361 reviews
Reviewed 28 November 2011

Very well located downtown Ningbo, this hotel is besides the Catholic Church downtown Ningbo and near a lot of restaurants and shopping places in that nice Chinese city.
The hotel has very nice rooms, the staff is all time cordial and ready to help, despite the English skills need to be improved.
Everytime I need assistance the front desk people was helpful and the request was promptly attended.
Breakfast was very good and the room very comfortable with king size bed, excellent bathroom and the desk table with all necessary stationarey and connection to broadbrand internet.

  • Stayed: November 2011, travelled on business
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2  Thank Nat_Moreira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2011

Crown Plaza has a great location - walking distance to the shopping areas of TianYi and Changhuan Temple & its surrounds.
The room are the usual hotel room layout. The first room we were allocated was dusty (looks like it has not been occupied for awhile). The only trouble we had with room was that it was facing the main road and though we were on the 11th floor, we could hear the cars tooting (even at night), people shouting, motorcycle speeding and (this takes the cake) unloading of some metal pipes or poles at 6.31 am!! We called the guest service number and they sent up a young man who replied, "what can we do about it?" Thankfully, the reception offered us a room change in the morning, which we accepted. The room was smaller than the first one and I lost something in the move.
However there was no other form of apology from the hotel, not even a note.
The previous review mentioned that little English is spoken - & this is true. We aproached the conceirge for help to hire a car for sightseeing but they couldn't offer us anything - simply because they couldn't communicate with us. The staff overall seems callous and lackadaisical so we are glad we are not coming back.

Room Tip: Choose the rooms away from the main road and near the elevator
  • Stayed: November 2011, travelled as a couple
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Thank TravellingAngi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2011

I've stayed in this hotel twice, rooms ok, price ok, location ok. But if you need help or directions or simple train or airfares booked, look else where. The staff here have no English skills other than the most very basic language skills. You can not rely on them to answer questions that do not relate to money, food or your room. Not only poor English but a terrible attitude, just shrugging their shoulders and walked away when they didn't understand the question. Oh and just in case you are wondering, I've been to China more than 20 times over the last 10 years for a minimum of 2 - 4 weeks each trip. I am a vetran business traveler in Asia and more particularly China, so I'm conversant and understanding of the local culture and customs. Seriously I am appalled by the lack of care and concern at this hotel, I've never experienced worse service anywhere in China and I certainly won't be going back when I visit Ningbo again next year.

Room Tip: Stay in a different hotel, there are many to choose from in Ningbo
  • Stayed: April 2011, travelled on business
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6  Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2011

Stayed at an 11th floor room on the North Tower.

The hallway and room were quite clearly recently renovated. Room had a modern contemporary look and feel to it. When I checked in I was told that the only non-smoking rooms available had two double beds rather than a king sized bed. Unfortunately, the two double beds made the room seem smaller than it would otherwise have seemed. In fact, the clearance between the second double bed and the armchair and standing lamp seemed to be less than 6 inches! Clearance between the two beds was likewise meager. A room with a single king sized bed would have seemed larger, of that I've no doubt.

In any case, both beds had a hard and firm mattress but a duvet (or whatever it's actually called) laid on top of the mattress (but under the sheets) sufficiently "padded" the firmness of the mattress that it did not hinder me from sleeping comfortably (enough). Mini-bar was stocked with the usual drinks (water, beer, juice) and had some snacks on offer as well. The in-room safe was large enough to hold a laptop and was installed inside the closet at about chest height. (That actually helps a lot.) Closet had clear glass sliding doors and contained wooden hangers, laundry bags (cloth not plastic :), slippers, and an umbrella. Beware though, the closet isn't deep enough to actually hang shirts or suits or gowns in without having them hang at a skewed angle. A small work desk and various office supplies were also on offer. There was likewise a rather comfy arm chair and a standing lamp. Other than the standing lamp, lighting was provided by recessed pin lights on the ceiling and two bedside wall mounted lamps. The brightness of the bedside lamps can be controlled by control knobs installed bedside. The room had a wall mounted LCD TV. It was small though (less than 27 inches). CNN, Discovery, CMAX, Channel News Asia, Bloomberg, CCTV English and HBO were the only English channels on offer, everything else was either in Chinese or some other language (e.g. NHK - Japanese). The room comes with two complimentary 500ml bottles of water, restocked daily. Wired internet (free) is available and was sufficiently fast for general web browsing. Unfortunately, the room had no WiFi signal. :( Note that the public areas of the hotel do have WiFi.

Bathroom was pretty good, if on the small side. Modern design. Of all things, it was the washbasin and the faucet that grabbed my attention. It was quirky in a nice modern and contemporary way. Shower-tub combination with glass sliding door and a clear glass panel (with blinds) looking out into the bedroom. The glass panel's handy for watching TV while enjoying a soak (or for people who don't mind, maybe even like, being watched by whomever they're sharing the room with while taking a shower or soaking in the tub). Weirdly, the volume knob in the bathroom, to control the loudness of the speaker that pipes in whatever is blaring on the TV, was not working. So there goes the option of watching TV while soaking in the tub. Hand held shower only rather than a wall mounted and hand held shower combination. Very strong water pressure. No temperamental water heater here! Fairly complete toiletries. All the towels (from the bath to hand to face towels) were new and soft. (Not a single one was frayed.) The bath towels were huge, just the way I like them. The bathroom, however, still had signs of the recent renovation, the upper part of the walls featured heavy black marks made with (I am guessing) a charcoal pencil.

Had breakfast, lunch and dinner at the Galleria Cafe. Just OK. The "make your own" salad station of the buffet was a dissapointment, just lettuce, tomatoes, cucumbers, onions, parmesan cheese, crutons and three different salad dressings on offer. No corn, olives, aragula, mushrooms, or what not. The same goes for the Japanese section. Same maki rolls day in and day out (plus they weren't very good). Also, the tuna sashimi tasted slightly off. The Chinese section did not seem to be big on dimsum; the selection was meager indeed. The cakes on offer for dessert were dry and firm. Fruits were generally ok (except for one batch of winter melon that was unedible), a mixture of fresh (watermelon, melon, dragon fruit and oranges) and fresh from the can (peaches). To the Galleria Cafe's credit, it did have a noodle soup and a grill station, some dishes did change from day to day, and the morning coffee was good.

Lobby was done in some sort of faux Greek, Roman, Italian theme or something -- it was clearly not part of the recent renovation. Overall, it was fine. I particularly liked the tall soaring windows of the lobby lounge. Elevators were plain.

  • Stayed: September 2011, travelled on business
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Thank PhTravelling_Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2011

Comfortable & clean hotel, in busy area, market, fast food. Can walk down to the river. 30 minutes to Ningbo airport. English speaking staff. The only setback was the buffet dinner was cold, and there was no one at the live cooking counter.

  • Stayed: July 2011, travelled on business
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Thank Ashish_Vacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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