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Reviews (812)
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All reviewsswimming poollobby restaurantexhibition centrebusiness tripglobal centerbeautiful lobbythe hotel staffhotel is excellentclub floortea houseroom was spaciousmodern hotelfive star hotelbreakfast buffethot potsichuan operashopping mall
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112 - 117 of 812 reviews
Reviewed 19 August 2015 via mobile

Convenient location. Close to the airport. Nice lobby with unique design. Check in reception area is very special - like VIP check in lounge at Marina Bay Sands Singapore. Large executive lounge on 5th floor with good selection of F&B at Happy Hour. Good service overall with well trained staff. Talking to senior staff (including Jerome) there, I can feel their commitment for high standard of quality. I feel recognition of status everywhere at hotel. There was some minor unpleasant thing happened during my stay but was solved by senior staff with happy ending. The hotel is not that old in age but the facility especially the hotel rooms are pretty ageing. The room design was very old fashioned but functional. The room cleanness needs to improve. Housekeeping needs to do better job - the window of my room was open when I checked in. Overall good quality but can be better.

Stayed: August 2015, travelled on business
Thank Samuel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this reviewResponded 20 August 2015

Dear Samuel W
Thank you for taking the time to post your feedback about your stay! We are more than pleased to hear that our restaurant and services leave you with good impressions. Your suggestions will be conveyed to the housekeeping team respectively, your opinion and feedback is extremely important to us. We do hope you'll join us in residence again soon.

Felicity Qiu
Distribution & Relationship Marketing Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2015

enjoyed very good buffet lunch with friends, with plenty Indian food with genuine taste, flavour and presentation - Thanks to Chef Kamal for presenting amazing chiecken kebab, fish masala and curry, lamb biryani - would recommend for Indian food lovers !!!

Room Tip: close to Chengdu global centre and get a great view from your room on front side
  • Stayed: July 2015, travelled on business
    • Location
    • Rooms
Thank VELKANNAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this reviewResponded 29 July 2015

Dear VELKANNAN,
Thank you for taking the time to post your feedback about your stay! We are more than pleased to hear that lunch buffet leaves you with good impressions. And thank you for your great compliment of our staff, we have delivered to Kamal, who will take this as an inspiration.
Many thanks again. We do hope you'll join us in residence again soon.
Felicity Qiu
Distribution & Relationship Marketing Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2015

Really really good service. Rooms are fresh with nice decor. Club toiletries are nice. Club lounge has good service but lacks in food and drinks. Breakfast was good with many options. Not enough English speakers throughout.

  • Stayed: July 2015, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Yosef N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this reviewResponded 23 July 2015

Dear Yosef N,
We want to take this opportunity to thank you for sharing your feedback regarding your recent stay with us at InterContinental Century City Chengdu.
Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our guests.
We hope to see you back in your next stay and you will have a new impression with us.
Felicity Qiu
Distribution & Relationship Marketing Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2015 via mobile

We went when they first opened and had a wonderful experience. Beautiful rooms and great room service, you never need to leave your room! Every comfort your heart could desire. The beds are amazing and like sleeping on a little white cloud, and in a land with a lack of bath tubs the pure factor that you can watch a movie in surround sound from the bathtub is pure bliss.

Stayed: July 2015, travelled as a couple
Thank Lizz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this reviewResponded 20 July 2015

Dear Lizz M,
Thank you for sharing with us about your feedback at InterContinental Century City Chengdu. It is pleased to know that our room service and guestroom helped in making your visit memorable. To be a guest loved great hotel is our primary vision to achieve.
We will be grateful if you could allow us the opportunity of welcoming you once again in the near future.
Felicity Qiu
Distribution & Relationship Marketing Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2015

I had the great fortune to stay here during a business trip and had a room with a nice view, in fact the view could also be seen from the huge jacuzzi roman bath which was glass partitioned from the rest of the room. The work desk, huge soft bed and fantastic amenities made this a wonderful place to relax, unwind and also work in a subdued atmoshphere.

  • Stayed: October 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank Dean W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalCD, Distribution & Relationship Marketing Team at InterContinental Century City Hotel Chengdu, responded to this reviewResponded 10 July 2015

Dear Dean W,
Thank you for sharing your feedback from your recent stayed with us at InterContinental Century City Chengdu. We are more than pleased to hear that our guestroom leaves you with good impressions.
Thanks again and we are looking forward to welcoming you back in the near future.
Felicity Qiu
Distribution & Relationship Marketing Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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