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All reviews taikoo li carbonara pasta high quality of service great gym and pool tranquil hotel shopping mall separate toilet and shower huge bathtub gym room front office team high end mall chinese restaurant hotel quality location is amazing needed assistance western selections ancient temple
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Reviewed 23 June 2016

Excellent location and impressing service. Especially for the bell captain. On time limousine service with gently driver during the transportation.
Moreover, the room is clean with suitable air condition & light.

Date of stay: June 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Marco Polo Hotels
Thank yuhongc984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niccolo P, General Manager at Niccolo Chengdu, responded to this reviewResponded 4 July 2016

Dear yuhongc984,

Thank you for taking the time to provide feedback after your recent stay at Niccolo Chengdu.

We are committed to friendly, genuine service and hospitality. Our colleagues are true ambassadors of Niccolo and we are very proud of their achievements. Your kind compliments about the hotel product and service will be shared with all the colleagues, which will encourage us to continuously create memorable experience to our guests on every visit.

We are looking forward to welcoming you back to Niccolo soon.

Adriano Vences
General Manager
Niccolo Chengdu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2016 via mobile

I stayed at this hotel for three nights and found the previous positive reviews were true.

The hotel location was unbeatable, just above IFS mall and Chunxi road Station. There were many good dining options in Taikooli.

The room was spacious and minimalistic. The bed was comfortable and not hard at all (rare in China?). Electric curtains/blinds, heated bathroom mirror, multiple charging outlets were all clever design.

There was a yoga mat in the room which is a nice touch for my daily practice.

One big surprise was the wifi throughout the hotel was unexpectedly fast! The wifi was even equipped with VPN which jumped over the great firewall of China! Impressive!

My room had an interesting view of Taikooli (a temple in a shopping outlet). The busy traffic around Taikooli had some noise - Chengdu drivers pushed horn frequently. However I found that was ignorable as I stayed on a higher floor.

The staff were all very nice and helpful! Special thanks to Lora, Alex and Steven!

Date of stay: June 2016
Trip type: Travelled with friends
Thank Artpick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niccolo P, General Manager at Niccolo Chengdu, responded to this reviewResponded 22 June 2016

Dear Artpick,

Warmest greeting from Niccolo Chengdu!

Thank you very much for your kind words about our hotel, which is greatly appreciated! We are delighted to know that our surroundings and room facilities, as well as our service meet all your exquisite taste. Your comprehensive feedback and compliments will encourage us to continuously provide an excellent product and service to our guests.

Again thank you and looking forward to welcoming you back in a near future.

Adriano Vences
General Manager
Niccolo Chengdu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2016

Niccolo Chengdu is a beautiful hotel in a fantastic location. Highly recommend it to anyone visiting. The rooms are large, with excellent facilities, great service, breakfast is solid, and you are a stone's throw from Taikooli.

Date of stay: May 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Marco Polo Hotels
Thank marcelaustinm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niccolo P, General Manager at Niccolo Chengdu, responded to this reviewResponded 15 June 2016

Dear marcelaustinm,

Thank you for recommending us and the time you have taken to share your experience at Niccolo. It is greatly appreciated.

The hotel is blessed with a superb location and the facilities are also excellent. It is our responsibility to deliver the service with both passion and genuine spirit of hospitality.

Again thank you and we look forward to welcoming you back to Niccolo in a near future!

Kind regards,

Adriano Vences
General Manager
Niccolo Chengdu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2016

Stunning new hotel. Slick service, large beautifully appointed rooms. Great to see such a trendy hotel catrer so well for kids. We had 3 years old and 1.5 years old. Decent Cot set-up with baby duvet etc. Kids bathrobes and kids slippers a nice touch. Baby toothbrushes. Big wow from Mum. Kids Club with farewell gift nicely done. Breakfast excellent. Fantastic location. Would highly recommend this hotel.

Date of stay: May 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank clintonlovell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niccolo P, General Manager at Niccolo Chengdu, responded to this reviewResponded 16 May 2016

Dear Guest,

Greetings from Niccolo Chengdu! Thank you for your kind words about our service, breakfast and hotel, it is extremely satisfying to know that we are on the right path doing what we love.

We share a vision and that one is to "provide a unique and tailored experience to each guest" In this case your little one received special amenities because we care for them as much as we care for all our guests, that is why we shave created the PICCOLO kids club, many guests come on the weekends with the family and being in a city requires a space for them to play safe and receive the attention and entertainment they need.

We do hope to see you all again very soon!

Thank you.

Adriano Vences
General Manager
Niccolo Chengdu


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2016

Niccolo Chengdu just celebrated their 1st Anniversary. As per all reviewers this property is situated at International Financial Square which offers shopping, food outlets and near Chun Xi Road.
Stay at this property from 16pr-19Apr and 20Apr-22Apr16. Had the opportunity to enjoyed rooms views facing the sculpture garden and views facing Tai Koo Li at higher floors. Both have great views.
Rooms are tastefully done and very high tech edge concept. The hotel also provides a fee I pad mini during your duration of stay. English language never an issue and was totally impressed with all the staff at this property as everyone is so friendly, obliging and ready to assist in our needs. Alex Wu who is the City Insider Manager was fantastic and always approachable and was very apologetic as there was a wedding celebrations going on Sunday morning, as we are staying in the next room due to the noise which we are fine as we understand the Chinese culture. Lora Zhang was a great help taking her time translating the places we need to go in Chinese so that we don’t get lost as well as offer good dinner recommendations, Kevin thanks for the hot pot recommendation, the concierge team and Winnie and the crew at Hot kitchen. All of you had made our entire stay here a memorable one. Kudos! All of you are great asset to the management team of Niccolo.
We had our daily breakfast at Hot Kitchen which offer a good buffet spread of Asian and Western dishes and do have a meal at their Yue Hin Chinese Restaurant which serves good Cantonese and Sichuan dishes.
Keep up the good work and you be assured of seeing us in the very near future and recommending your property to our friends.

Room tip: Higher floors with either views of the sculpture garden or Tai Koo Li.
Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Fun8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niccolo P, General Manager at Niccolo Chengdu, responded to this reviewResponded 26 April 2016

Dear Guest,

Greetings from the Niccolo Family! We are deeply thankful for your kind words, your feedback confirms what we aim for, which is to provide the best service with a warm heart.

Our City Insider ( Concierge) hot pot recommendations, our rooms , outlets and the variety of our breakfast were tailored to make people happy in every detail and we are proud to confirm we've achieved that during your stay.

We would love to welcome you back very soon!

Wishing you all the best!

Adriano Vences
General Manager
Niccolo Chengdu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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