Having stayed in Ascott Residences before, I looked forward to my stay in Somerset Chengdu. However, I think there's a huge room for improvement. While the studio apartment is spacious and quite clean (I can't say very clean because I found an extremely dirty kitchen sponge in the kitchen sink - do they expect me to use it?), they really have to improve their services. When I asked for a multi-outlet electrical plug at around midnight, the guest service staff told me that their equipment room was locked and nobody could open the room door, because the only staff who held the key was off duty. I had to wait till the next morning.
- Official Description (provided by the hotel):
- Sitting on the banks of the Jinjiang River, Somerset Riverview Chengdu enjoys a prime address in the city of Chengdu. Nature features heavily around Somerset Riverview Chengdu. Whilst meandering water ways with romantic arched bridges make for a pretty cultural picture, local tea houses and bars alike takes on a fantastical modern allure. The 200 serviced residences is furnished with a modern and comfortable living and dining area, broadband Internet access, satellite television access and a fully-equipped kitchen. We offer you a wide range of apartment sizes from studio to three-bedroom apartments tailored to your lifestyle. Our 24-hour on-site security personnel and video intercom system provide you and your family a secure living environment. Somerset Riverview Chengdu is ideal for executive and their families looking for a balanced and enriching lifestyle. Our rooftop garden is the perfect relaxed space for lazy summer barbecue. Unique facilities include fully-equipped gymnasium, sauna rooms and children playground offering extensive leisure and sports choices for you and your family to relax and refresh. Our recreational residents’ programmes like city explorations and networking gatherings enable you to meet people and network within your community. Our helpful and caring staff is always striving to exceed your expectation, showcasing the core value of Somerset’s signature Heartware service, which is our commitment to tailor each residence to your individual needs. ... more less
- Reservation Options:
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