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All reviews horizon club james zhang special thanks spring city beautiful hotel bruck owen miya qingdao wang lounge gym floor
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Reviewed 24 June 2018 via mobile

Amazing and excellent service , loved the food and the atmosphere aswell as the staff , James Zhang really gave us excellent service and we will definitely come again

The dinner menu was amazing all round with amazing starters , main course and dessert !!!

Date of stay: June 2018
Trip type: Travelled with family
Review collected in partnership with 单个酒店
Thank bhimsanashik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen W, Communications Executive at Shangri-La Hotel Ji'nan, responded to this reviewResponded 25 June 2018

Dear guest,

Thank you for staying at Shangri-La Hotel, Jinan. Appreciate your good comments. To delight our guests every time by creating engaging experiences straithgt from our hearts is Shangri-la Mission.
We are glad to know you really enjoy the stay with us, looking forward to seeing you next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

Very good service by Miya, good food selection ,she introduces Jinan for me and my family, my omelette is not cooked well,she asked a new one for me.here is clean and immaculate.Very good experience in Shanghai-la. Thank you .

Date of stay: June 2018
Trip type: Travelled with family
Review collected in partnership with 单个酒店
Thank Moosa333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen W, Communications Executive at Shangri-La Hotel Ji'nan, responded to this reviewResponded 25 June 2018

Dear DR Moosa,

Thank you for staying at Shangri-La Hotel, Jinan. Appreciate your good comments. To delight our guests every time by creating engaging experiences straithgt from our hearts is Shangri-la Mission.
We are glad to know you really enjoy the stay with us, looking forward to seeing you next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2018

We had just stayed at the Shangri-La Shenyang so this was a great opportunity to compare. The Shangri-La Jing is a little less in rating but the service and assistance from staff was just fantastic. I needed to service some documents to Qingdao and the Concierge Mr Zhao could not have been more helpful. He even rang the recipient to check the details. Back to the rooms - very good size (albeit a slightly smaller than Shenyang) and very comfortable bed. Good views across to the park. On check out the Manager Mr Wu was extremely helpful as there was a long queue but he took me to the 4th floor to facilitate check out. Overall this is a wonderful hotel

Date of stay: June 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen W, 传媒主任 at Shangri-La Hotel Ji'nan, responded to this reviewResponded 8 June 2018

Dear David D,

Thank you for staying at Shangri-La Hotel, Jinan. Appreciate your good comments. To delight our guests every time by creating engaging experiences straithgt from our hearts is Shangri-la Mission.
We are glad to know you really enjoy the stay with us, looking forward to seeing you next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018 via mobile

Owen was great and very friendly. Hotel is fantastic and by far best in Jinan, beautiful hotel beautiful lake in Jinan , will enjoy stay here, great hotel great people here, will be number 1, swimming pool is magnificent. Breakfast and lunch also very good. I like friendly staff who are trying very hard to please.

Date of stay: June 2018
Trip type: Travelled on business
Review collected in partnership with 单个酒店
Thank cmackay2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen W, 传媒主任 at Shangri-La Hotel Ji'nan, responded to this reviewResponded 8 June 2018

Thank you for staying at Shangri-La Hotel, Jinan. Appreciate your good comments. To delight our guests every time by creating engaging experiences straithgt from our hearts is Shangri-la Mission.
We are glad to know you really enjoy the stay with us, looking forward to seeing you next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018 via mobile

We loved Shangri la hotel in Jinan. The Horizon club is one of my fevourite corners of the hotel. It is amazing to be there, relax and enjoy the view with a glass of wine. Owen and Nora are very special. They take care of you and always have a beautiful smile. I have visited many Shangri la hotels around the world and I might say Jinan is one of the best ones.

Date of stay: June 2018
Trip type: Travelled on business
Review collected in partnership with 单个酒店
Thank elianamarino14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen W, 传媒主任 at Shangri-La Hotel Ji'nan, responded to this reviewResponded 8 June 2018

Dear guest, Thank you for staying at Shangri-La Hotel, Jinan. Appreciate your good comments. To delight our guests every time by creating engaging experiences straithgt from our hearts is Shangri-la Mission. We are glad to know you really enjoy the stay with us, looking forward to seeing you next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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