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All reviews paulaner restaurant marco polo restaurant great hotel cafe berlin eye for detail room heating fast internet cold cuts food for breakfast excellent spa price value ratio pork knuckle huge bathroom nice gym shopping mall easy access excellent location
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Reviewed 28 June 2018 via mobile

The rooms and suites are spacious, very clean and well maintained.
The Lobby have a big variety of Chinese tea what is great and the waitresses refill as long as you like. A beautyful lady plays the Piano in the afternoon for entertainment what is very relaxing.
The Breakfast variety is good it offers Chinese and Western Breakfast items. The Italian Restaurant have delicious food the whole day like Pizza, Pasta, Fish and Meat and as well vegetarian food items. The Chinese Restaurant serves as well great food and they have great lunch offers. The Paulaner have great authentic German food like sausages, pork knuckles, Sauerkraut and cold cuts. The beer is very delicious and brewed inhouse by a German Brewmaster. There is a international Band who entetain the whole evening with enjoyable international Songs. All in all i can highly recommend this Hotel for business and leisure traveller.

Stayed: June 2018, travelled solo
Thank whywonder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiHotelDalian, Manager at Kempinski Hotel Dalian, responded to this reviewResponded 29 June 2018

Dear Guest,

Thank you for posting your comment on TripAdvisor.
We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the best choice for both leisure and business purpose. Also we were happy to know that you liked our Italian pizza in Marco Polo, Chinese restaurant 'Dragon Place' and freshly brewed German beer in Paulaner Bräuhaus.
Thank you once again for your thoughtful feedback. And I look forward to welcoming you back to the hotel in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2018

Breakfast
This is my first stay in Kempinski and I will consider this chain for future stay due to its excellent breakfast buffet. There is a great variety of food. There are many kinds of german bread provided and the pastries (such as the crossiant) are excellent. At the egg counter there are eggs cooked in six different ways such as scrambled, omelette, hard-boiled etc. There are five types of porridge such as healthy brown rice, millet etc. There is also Japanese food as well as local delicacies. There are also many types of cereals and yoghurt as well. In another word, one can stay here for a few days and not be bored by the breakfast. I really enjoyed the breakfast as there are many healthy food option. Coffee here is decent too. I even bought some bread from the deli back home.

Room
We stayed for a night in room 2012 but found that the bathroom smelt of cigarette smoke. After changing to 2613, our stay is so comfortable as the room is quieter and configuration is more appropriate. The bathroom is very spacious. The room has a view of Labour Park and the shopping centres across the road.

Service
It provides a five-star service as the porters helped us with our luggages from the taxi on arrival and when we departed. They also escorted us to our room. We are grateful for their help to manage our luggages. It provided the human touch even though this is a large hotel.

Location.
I could do my walk and enjoyed the nature in Labour Park at 5 am as it is conveniently situated across the road. It is about 5 minutes walk to Youhau Square metro station on Line 2. One station away (RMB 2) is the Zhong Shan Square with all the iconic stately grand buildings and three stations away in the opposite direction is the Renmin Square station. It is a beautiful square with fountain shows at 6 and 8 pm. One can also walk to the railway station to take the 201 tram to Russian Street one stop away at Shengli bridge (RMB 1). We had lunch at the cafe at Parkland shopping centre across the road. Price was reasonable and the food was delicious. I also took the light rail metro 3 from a building behind the railway station to view the Geopark at Golden Pebble Beach (terminal station) which is 50 mins way(RMB 8). There are many vendors at the railway station selling cherries as it is the cherry season now.

I would highly recommend this hotel for a stay in Dalian. Price/value ratio is very good.

  • Stayed: June 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Kim025Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiHotelDalian, Manager at Kempinski Hotel Dalian, responded to this reviewResponded 19 June 2018

Dear Guest,

Thank you for taking time to share your positive feedback on TripAdvisor
We were very happy to know that you had enjoyed the convenient downtown location of Kempinski Hotel Dalian and had a pleasant stay with us. Personalised service is of great importance for Kempinski, and we invest heavily in training to ensure every guest feels special. I appreciate that you spent your treasure time to write a specific review.
Thank you once again for your thoughtful feedback and we look forward to welcoming you in the near future.

Best Regards,
Esther Hu

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Reviewed 11 June 2018

The Kempinski Hotel in Dalian is a true 5-star hotel. Breakfast buffet is excellent. Minor negative point is that you need a cap for swimming.
The rooms are very spacious and clean. Well maintained. Also bathroom is well equipped.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Service
Thank jangoossens2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiHotelDalian, Manager at Kempinski Hotel Dalian, responded to this reviewResponded 12 June 2018

Dear Guest,

Thank you for taking time to share your positive feedback
We were very happy to know that you had enjoyed the convenient downtown location of Kempinski Hotel Dalian and had a pleasant stay with us. I appreciate that you spent your treasure time to write a specific review. Thank you once again for your thoughtful feedback and we look forward to welcoming you in the near future.

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Reviewed 5 June 2018

We have delivered some training from May/30 to June/1 at Kempinski Hotel Dalian. I was very impressed at the sales lady, 庚美玲 by her outstanding service. She is
well-organized and arranged any training-related things as perfect as possible. As a instructor, I really appreciate her efforts and help to make the outcome of the training is high quality. It is her nice and thoughtful attitude to make me feel confident to return to your hotel to enjoy the service again.

Room Tip: every room
  • Stayed: May 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank colincchang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiHotelDalian, Manager at Kempinski Hotel Dalian, responded to this reviewResponded 6 June 2018

Dear Guest

Thank you for posting your comment on TripAdvisor.
We were very happy to read your positive review, and are glad that we could contribute to making your training in Dalian a great experience. Thank you for your highly appraisal of Coco Geng.Thank you once again for your thoughtful feedback. And I look forward to welcoming you back to the hotel in the near future.

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Reviewed 15 May 2018 via mobile

This 5-star hotel must improve to face the competition. Staff us friendly and some english speaking but service is not according to the 5-star standards. No free shuttle bus from/to airport, furniture in room is not in mint condition and breakfast buffet is not included when a “deLux” room is booked (Y610 excl tax). Shower-floor much to slippery, is even dangerous. Airco functions well and beds are super.
Cappuchino Y45 in the lobby is also to expensive. Kempinsky Dalian should improve its standards!

Stayed: May 2018, travelled with friends
Thank HBMarkowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiHotelDalian, Manager at Kempinski Hotel Dalian, responded to this reviewResponded 16 May 2018

Dear Guest,

Thank you for sharing your special comments, and I will transfer these information to relative departments. In addition, we have different room rates with breakfast, you'd better choose other promotion or package rate next time. We are looking forward to welcome you in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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