The beds are pillow top and very comfortable, something hard to find in China.
The breakfast buffet is fantastic, both chinese and western style foods available.
Several of the front desk staff speak enough good english to help with anything you need done, especially ordering taxis ,or directions to the train stations, etc.
You can have a wonderful massage in your room at a decent price. I found all the hotel staff very willing to please and they went out of their way to give you excellent service.
The hotel is beautifully decorated for Christmas and New Years. It is very cold this time of year, I would love to be here in the spring and summer as the town is beautifully planted with flowering trees, etc. But I'm spending Christmas with my son and fiancee so it's been a great trip. Great location for high-end shopping, and if ask they will tell you where the underground cheaper shopping is.More