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All reviews east train station executive club minute walk english speaking staff district starbucks brand
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1 - 6 of 48 reviews
Reviewed 30 May 2018

I attended a conference here and stayed at the Courtyard for 3 nights. The hotel was extremely modern, clean and comfortable. The staff were very helpful and courteous. The buffet was plentiful and delicious. There is a mall next door that is relatively new so there are a number of eateries but very few shops. Definitely a hotel that I would recommend.

  • Stayed: May 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank TSierer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy W, Manager at Courtyard Zhengzhou East, responded to this reviewResponded 1 June 2018

We are delighted that your stay with the Courtyard by Marriott Zhengzhou East was enjoyable.
Courtyard by Marriott Zhengzhou East is easily accessed from Zhengzhou East Railway Station and Subway Line 1 within 15 minutes by walk and is just 35 kilometers from the Zhengzhou International Airport.
Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2018 via mobile

This very new hotel is well located and close to train station. Excellent breakfast and great choice. There is no atmosphere and as an irish man there is no bar so an Evening social drink not possible.

Stayed: April 2018, travelled on business
Thank Maurice H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy W, 公關經理 at Courtyard Zhengzhou East, responded to this reviewResponded 23 April 2018

Thanks for choosing Courtyard by Marriott Zhengzhou East and sharing your staying experience with us.We are sorry to hear that you did not get a good experience here.Your opinions had been shared with management team and we will give more English training to our associates.We look forward to welcome you back to our hotel in the near future.Hope we can deliver exceptional service for you in the future.

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Reviewed 6 April 2018 via mobile

Stayed over Qingmingjie, upgraded to Executive suite as Platinum member.
Executive lounge closed due to holiday so offered evening buffet FOC which OK.
Hotel located 10 mins walk to ZZ East Railway station.
Recommend to stay

Stayed: April 2018, travelled as a couple
1  Thank BritinChina1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy W, Marcom Manager at Courtyard Zhengzhou East, responded to this reviewResponded 8 April 2018

We are delighted that your stay with the Courtyard by Marriott Zhengzhou East was enjoyable. Courtyard by Marriott Zhengzhou East is easily accessed from Zhengzhou East Railway Station and Subway Line 1 within 15 minutes by walk and is just 35 kilometers from the Zhengzhou International Airport. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2018

This hotel does have some english speaking staff ans is quite close to the Zhengzhou east highspeed Railway station, a 8 minute walk, The rooms are good, just a bit warm in the winter and behind the hotel there are some restaurants and a pub with english menu.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank zimof1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy W, 公關經理 at Courtyard Zhengzhou East, responded to this reviewResponded 16 January 2018

We are delighted that your stay with the Courtyard by Marriott Zhengzhou East was enjoyable.
Courtyard by Marriott Zhengzhou East is easily accessed from Zhengzhou East Railway Station and Subway Line 1 within 15 minutes by walk and is just 35 kilometers from the Zhengzhou International Airport.
Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2018

Stayed at this hotel several times I must say service getting better, especially Steven & Pearl at front desk, they always remember you, greeted you by name with smile and that makes you warm and happy.

Room was clean, spacious, nice, and quiet. Staff at executive club and front desk was friendly. More choices of restaurant and coffee shops like Starbucks and Pacific Coffee only 3 mins walk from the hotel.

One thing just don't understand is they doesn't offer knife and fork pair with fruit plate proactively, even you had mentioned before, they still forgot to check guest's preference.

Nevertheless I would still recommend this hotel, good service, and good location to CBD and Zhengzhou East station.

  • Stayed: December 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Dazs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy W, 公關經理 at Courtyard Zhengzhou East, responded to this reviewResponded 16 January 2018

We are delighted that your stay with the Courtyard by Marriott Zhengzhou East was enjoyable.
Courtyard by Marriott Zhengzhou East is easily accessed from Zhengzhou East Railway Station and Subway Line 1 within 15 minutes by walk and is just 35 kilometers from the Zhengzhou International Airport.
Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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