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1 - 6 of 105 reviews
Reviewed 24 October 2017

Tossed up between this hotel, and Best Western. Chose this to save $20, what a big mistake. Probably the rudest hotel staff I have ever seen - yelled at for asking directions to the room, ignored for long periods. The only person decent was the bell boy who helped point us in the right direction. Asked for non-smoking room but the room stank like thick smoke. The bed was super hard. I considered sleeping on the chair during the night. Avoid this Hotel at all costs.

Room Tip: AVOID! Dirty, hard bed, room stank of smoke.
  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank O8042ECjoelw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2017

最悪でした。
今回で5回目の利用となりますが、設備が古いのは仕方ないとしても、電子キーが機能しない事が多々あり、フロントでは日本語はもちろんの事、簡単な英語「My key doesn't work 」「I can't enter my room by this key」も伝わらず。挙句の果てにキーを差し出したことから「チェックアウトか?」とか「デポジットを300元払え」等と中国語で言われる始末で、結局、このカードを返すから行け!と言われ、何か改善されたと信じて仕事で疲れた体を引きずりながら再度13階の部屋まで行って試しましたが当然開くわけもなく、再び1階のフロントまで戻り何とか鍵を新たな物に交換、悪びれた様子もないので黒服に、部屋まで来てドアを開けるよう促し、3回目にして漸く開門しましたが、ブーアイスー(失礼しました)やディブチ(申し訳ございません)の一言もなく去って行ったのを見て、これを書き込んでいます。当ホテルは設備は古いが対応がまぁまぁなので宿泊していましたが、今回は流石にガッカリしました。よく日本人も見かけるのでもう少し親切な対応を心がけるべきですね。日本語可能な女マネージャーも居るようですので教育して欲しいものです。

  • Stayed: April 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank mokuzosan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2017 via mobile

Ok hotel for the price you pay. You get the things you need in a hotel and we like the feeling of staying in a typical chinese hotel with chinese breakfast. You have to accept that the service and the knowledge of english is not good but people mostly are very friendly and try to understand and help you as much as they can. We have stayed here many , many times and like it.
The location is very good. Walking distance to Luohu shoppingmall and to Dongmen and to lots of shops and restaurants

Stayed: March 2017, travelled on business
Thank monsam2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2015

Plus.
Near to metro station only 5 minutes by walking. The room for 3 is quite big. Beds are comfortable. Large city-view window.

Minus.
Hotel rate on booking.com is usually tax included, but at Shenzhen Luohu Hotel it was not.

  • Stayed: November 2015, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank klipbintang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2015

small musty room, with visible mold in bathroom. booked on Agoda, came back with friends and told them not there again! Seedy massage on I think the 3rd floor, very reasonable price for the service, ha. Convenient location but much better choice, someone who spoke english was always there for me.

Room Tip: another hotel
  • Stayed: August 2015, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank rocco555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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