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8 - 13 of 2,610 reviews
Reviewed 20 January 2021

One of best hotels within greater China. Temptation of indulgence and touch of luxury within moments across entire stay makes my decision and every penny worthwhile. Warm welcome and in-time service always stands-by and it is absolutely credit to most staffs especially Kino Cao from executive lounge, whose service was most impressive in it professionalism and high standard to both me and other colleagues. Simply amazing experience which make every monent count.

Date of stay: January 2021
Trip type: Travelled on business
1  Thank T6839FKkevinj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eileen Zeng, Marketing at Hilton Shenzhen Shekou Nanhai, responded to this reviewResponded 21 January 2021

Dear T6839FK kevinj,

Thank you for choosing to stay at Hilton Shenzhen Shekou Nanhai and reviewing the hotel.
Hilton Shenzhen Shekou Nanhai offering stunning views of Shenzhen Bay ,houses two adjoining buildings and enjoys close proximity to Shekou Cruise Centre, which conveniently connects to Hong Kong, Macau and Zhuhai.

It's very encouraging and we will share your compliments with our team members.
We are honored to provide the best service to every guest to make their journey in Shenzhen extraordinary.

Look forward to seeing you soon!

Sincerely,
Hilton Shenzhen Shekou Nanhai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2021 via mobile

After a break of some months I was finally able to return to the Shekou Hilton. I am always so happy to receive such a warm welcome from the staff - especially from Aileen and her team who are so helpful and always make me look forward to every visit. Special thanks also go to Elina, Kino and Kenina who make me feel so at home at the end of a busy day.
The Hilton has a wonderful position on the Shenzhen bay with views of the ocean from the lobby, the club lounge and most of the rooms. The Shekou Seaworld is nearby which is also great for dinner later in the evening. I would certainly recommend the hotel to anyone visiting for business or for leisure !!
Keep up the great work.

Date of stay: January 2021
Trip type: Travelled on business
Review collected in partnership with 单个酒店
1  Thank Busytravel2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eileen Zeng, Marketing at Hilton Shenzhen Shekou Nanhai, responded to this reviewResponded 18 January 2021

Dear Busytravel2021,

Thank you for choosing to stay at Hilton Shenzhen Shekou Nanhai and reviewing the hotel.
Hilton Shenzhen Shekou Nanhai offering stunning views of Shenzhen Bay ,houses two adjoining buildings and enjoys close proximity to Shekou Cruise Centre, which conveniently connects to Hong Kong, Macau and Zhuhai.

It's very encouraging and we will share your compliments with our team members.
We are honored to provide the best service to every guest to make their journey in Shenzhen extraordinary.

Look forward to seeing you soon!

Sincerely,
Hilton Shenzhen Shekou Nanhai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2021 via mobile

We stayed in the Hilton Shekou, the room was immaculate and had a wonderful view, the staff were all fantastic and spoke excellent English which made things easier for us, and we just loved the Executive Lounge, really lovely food, drinks and service.

Date of stay: January 2021
Trip type: Travelled with family
Review collected in partnership with 单个酒店
1  Thank AmyMel1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eileen Zeng, Marketing at Hilton Shenzhen Shekou Nanhai, responded to this reviewResponded 15 January 2021

Dear AmyMel1981,

Thank you for choosing to stay at Hilton Shenzhen Shekou Nanhai and reviewing the hotel.
Hilton Shenzhen Shekou Nanhai offering stunning views of Shenzhen Bay ,houses two adjoining buildings and enjoys close proximity to Shekou Cruise Centre, which conveniently connects to Hong Kong, Macau and Zhuhai.

It's very encouraging and we will share your compliments with our team members.
We are honored to provide the best service to every guest to make their journey in Shenzhen extraordinary.

Look forward to seeing you soon!

Sincerely,
Hilton Shenzhen Shekou Nanhai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2021

Overall it's probably the best business trip experience I had in 2020 at Shenzhen and the executive lounge manager Aileen makes it enjoyable. As soon as they know my Diamond member status, I was guided to the lounge for check in and Aileen explains the upgrade options so that I chose the suite at the Nanhai Wing. The room itself is in good size and condition with the nice ocean view and it is very quiet most of the time. The happy hour at the lounge (main wing) is superb, they have several hot dishes, soup, fruits and dessert and the staff are all very welcoming and trying to help. Location wise, it is in decent walking distance to the sea world and shopping center where you can find lots of good food. So I am looking forward to my next stay!

Date of stay: January 2021
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Shoo-in C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eileen Zeng, Marketing at Hilton Shenzhen Shekou Nanhai, responded to this reviewResponded 15 January 2021

Dear Shoo-in C,

Thank you for choosing to stay at Hilton Shenzhen Shekou Nanhai and reviewing the hotel.
Hilton Shenzhen Shekou Nanhai offering stunning views of Shenzhen Bay ,houses two adjoining buildings and enjoys close proximity to Shekou Cruise Centre, which conveniently connects to Hong Kong, Macau and Zhuhai.

It's very encouraging and we will share your compliments with our team members.
We are honored to provide the best service to every guest to make their journey in Shenzhen extraordinary.

Look forward to seeing you soon!

Sincerely,
Hilton Shenzhen Shekou Nanhai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2021 via mobile

Great location,Nice view,excellent service. Lounge manager Ailm shows her professional hospitality to the guest. I enjoy my time in lounge, where is the top lounge in Shenzhen. Everyone should try this lounge when you visit Shenzhen

Date of stay: January 2021
Trip type: Travelled with family
Review collected in partnership with 单个酒店
1  Thank Chuckwang123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eileen Zeng, Marketing at Hilton Shenzhen Shekou Nanhai, responded to this reviewResponded 4 January 2021

Dear Chuckwang123,

Thank you for choosing to stay at Hilton Shenzhen Shekou Nanhai and reviewing the hotel.
Hilton Shenzhen Shekou Nanhai offering stunning views of Shenzhen Bay ,houses two adjoining buildings and enjoys close proximity to Shekou Cruise Centre, which conveniently connects to Hong Kong, Macau and Zhuhai.

It's very encouraging and we will share your compliments with our team members.
We are honored to provide the best service to every guest to make their journey in Shenzhen extraordinary.

Look forward to seeing you soon!

Sincerely,
Hilton Shenzhen Shekou Nanhai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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