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“Very good” 5 of 5 bubbles
Review of 999 Royal Suites & Towers

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999 Royal Suites & Towers
Ranked #75 of 2,748 Hotels in Shenzhen
Singapore
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very good”
5 of 5 bubbles Reviewed 17 October 2011

I have stayed in a few hotels in Shenzhen, this has to be one of the better ones. In terms of price, this is very affordable. In terms of size, this is big! In terms of deco, it is not that bad. In terms of location, only a 3 minutes walk to Huangbeiling Station. Service wise, i was greeted by the lovely Shirlyn who allowed me to check in at 8am.

The only complaint i had was that there isnt much things going on surrounding here. However, you can get a very satisfying meal at both the hotel restaurants. We had dimum for lunch and had western food for dinner. The price was good. Roughly 12USD per person.

Room Tip: Spend a little more to get the standard suites. The junior suites are more for singles. Makes sure y...
See more room tips
  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kilerkido
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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229 reviews from our community

Traveller rating
    66
    118
    34
    7
    4
See reviews for
7
15
11
54
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
New York
Level Contributor
74 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed 5 August 2011

Pros:
New subway opened making public transportation easy. Metro is about 5 minute walk.
There is also a Walmart about 15 minute walk where you can get food/drink items.
Roomservice was very affordable(using the USD) and we got it every night.
Free broadband internet.
Rooms is nice and large.
We had a corner room so we had very nice views.
big and comfortable bed
We were able to walk to the metro with our luggage and take that to Hong Kong as that was our next stop.

Cons:
Poor grasp of english language. Calling roomservice you have to be transferred 2 times until finally one person can understand menu items(which by the way is numbered so it's really just english numbers they need to know).
No wifi, there is public wifi in the lobby however you need to get a SMS with a code. Doesnt help if you don't have a cell phone, and staff says they dont have a way to help.
I didnt feel like this was a particularly clean hotel. The bathroom/shower always looked a bit grundgy and moly to me as did the kitchenette.
Despite the fact that we were on a non-smoking floor - it smelled like smoke strongly as soon as you get off the elevator. If the AC wasnt on in your room, the stench of stale ciggerettes settles.

Room Tip: Corner so you have better views
See more room tips
  • Stayed July 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank oxjohnnysangelxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 31 July 2011

Stayed there 1 night on april 17th... The hotel is well maintained, 40 floors if I remember correctly.

I had my first suite in 17th floor, at 9pm they were doing some renovation on top of my suite, request to be moved and I was granted a royal suite on 38th floor.

Overall service is great, the Pinay manager did a great job, very warm and helpful, can't same the same about one of the Chinese check in clerk.

Pleasent surprise is the restaurant near lobby, had best burger ever there.

300 rmb transfer from Hotel to HKG airport.

For $100 a night, very good value.

  • Stayed April 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Montrealer8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gainesville, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 June 2011

I enjoyed this hotel the people were friendly and we never touched a door while we were there except for our room door. We paid around $70 for our business suite. which was very clean! One thing I noticed that stood out was people were very friendly in helping you when you want to get out and visit the city as well as fro us getting to different places for business.

READ THIS:

We had to get to the Hong Kong Airport by 6:30am and we asked the male concierge for assistance he stated it takes to long to take a standard taxi and you'll need to take the shuttle limo to get there in a fast manner. so we asked how much and he stated 1080 yuan which is about $160 so I paid it because it was better than missing our flight. I thought about it and asked another assistance and they told us we can take the taxi becuase it will get us there in the same time fame. I told him what the man said and she got our money back and told us he was scamming us because it only cost 550 yuan which is about $70 dollars. Do not trust the first answer from anyone there always double check the answer

Overall the stay was excellent and we are going back in the end of the year.

  • Stayed August 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Brent0813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 April 2011

We travel to Asia often and usually stay in the Hyatt/starwood type hotels especially in China. This trip I decided to see if we could save ourselves some money so we booked into mostly Chinese 4-5 star hotels. I have to say from the moment we arrived the staff on every level from check in, cleaning, restaurants etc were really friendly and eager to please, in most cases second guessing your request before you told them. This was probably the best customer service I have received at any hotel in China since my first visit almost twenty years ago.
One other interesting point about this hotel, you get the room for a true 24hrs so if you check in late ie 7pm you can stay until 7pm the next day for no additional charge. We found the loction a bit lacking but taxis were plentiful and cheap

  • Stayed April 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank sterlingincome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about 999 Royal Suites & Towers

Property: 999 Royal Suites & Towers
Address: No.1003 Shennan East Road, Luohu District, Shenzhen 518002, China
Region: China > Guangdong > Shenzhen > Dongmen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#64 Luxury Hotel in Shenzhen
#74 Best Value Hotel in Shenzhen
Price range (per night): ₹ 4,108 - ₹ 6,380
Hotel Class:4.5 star — 999 Royal Suites & Towers 4.5*
Number of rooms: 273
Reservation Options:
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Also Known As:
999 Royal Suites & Towers Hotel Shenzhen
999 Royal Suites And Towers
999 Royal Hotel
999 Royal Apartment Hotel

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