I stayed at this hotel for a business trip, on one of the executive floors. The room was clean and nicely appointed and the view of the lake was gorgeous. My only complaint about the room was the faint smell of cigarette smoke and it had no mini bar (although they did offer free instant coffee and tea in the room). The common areas of the hotel were clean and nicely furnished, and the staff were all friendly and helpful.
The main reasons that I rated this hotel 4 stars instead of 5 stars are the food and the English speaking ability of the staff. Most of the staff spoke limited English...so we had to struggle even to get someone to understand what time we wanted a wake up call. The food was OK at best, and even in the Western Buffet Restaurant, the food was only labeled in Chinese so for non-Chinese speakers, there was no way to know what was being offered. At breakfast there were a couple of western style options (hard boiled eggs, toast and pastries)....at lunch and dinner there were fewer or no options other than Chinese food, even in the restaurant that was supposedly Western Style food.More
- Free Wifi
- Free Parking