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“Great hotel” 4 of 5 bubbles
Review of Pullman Dongguan Forum

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Pullman Dongguan Forum
Ranked #4 of 1,059 Hotels in Dongguan
Certificate of Excellence
Coto de Caza, California, USA
1 review
“Great hotel”
4 of 5 bubbles Reviewed 10 July 2012

Great hotel. Wish there were more options for restaurants. The lounge is great. The SPA is also very nice!

  • Stayed June 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JSpencer65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pullmandg, Manager at Pullman Dongguan Forum, responded to this review, 10 August 2012
We are honored to hear that you really enjoy living in our hotel and your detailed comments are much appreciated.

Thank you and we are looking forward to serving you again !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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407 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
St. Paul, Minnesota
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 30 June 2012

The Pullman is an awesome hotel with a great lounge, buffet breakfast, pool and facilities. It was everything I hoped for. However my room looked directly onto someone's balcony next door and the musty smell in the carpet required that I put cologne on my pillow! I asked the front desk to clean it and they did. It helped but didn't totally cure the problem. Awesome grounds and pool.

  • Stayed June 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pubprisoner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pullmandg, Manager at Pullman Dongguan Forum, responded to this review, 9 August 2012
Thank you for choosing Pullman Dongguan Forum all the while , and your detailed comments are much appreciated.

We are sorry to hear that the direction of your room and the musty carpet make you dissatisfied. Because of the humid climate in Dongguan , most of our rooms are suffer from mustiness, however ,our staffs are all trying to change the carpet which has been musty. We promise you that it will not happen when you come next time.
In addition, we are sorry for not making your need clear when you checked in and it is appreciated that you explain your special requirement to the front desk when you come next time.

We are improving ourselves to make you satisfy and all of our staffs are looking forward to serving you again.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California, USA
1 review
5 of 5 bubbles Reviewed 21 June 2012

I have stayed at this hotel many times and I am always satisfied..... This trip I became ill and needed the assistance of the hotel doctor and the management staff, their response and follow up helped me through this difficult time and prevented a more serious event from taking place.
The staff at the Donngguan Pullman hotel is superior to any other hotel that I have visited around the world, thanks you.

  • Stayed June 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kevlev3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pullmandg, Front Office Manager at Pullman Dongguan Forum, responded to this review, 6 August 2012
Thank you for choosing Pullman Dongguan Forum all the while, and your detailed comments are much appreciated.

All of our staffs will always treat you as our family member and we are honored to make your stay a satisfied .

We sincerley hope to serve you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
spain
Level Contributor
91 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 1 June 2012

Well designed and maintained hotel
Rooms are well equiped and large.
good gym, indoor and outdoor pool in lush gardens.
servvice is good and food in the restaurants is authentic.

  • Stayed December 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank markr27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pullmandg, General Manager at Pullman Dongguan Forum, responded to this review, 6 August 2012
Thank you for choosing Pullman Dongguan Forum as your home in China and detailed comments to our facilities and service are much appreciated .

We feel honored to make your stay a satisfied one and we will go on to improve ourselves.

We look forward to serving you again in the future and Pullman Dongguan Forum is always giving warm welcome to you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 19 May 2012

Good place for a good night's sleep. The Chinese restaurant serves very edible fare as well. However, the service whilst not awful is certainly not good. I would have said it is an excellent hotel if I didn't have to interact with the staff who are not well-trained and gives typical callous Chinese service. Shame really, because it is new, clean and modern -- everything you'd ask for in a business hotel.

  • Stayed May 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Dawn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pullmandg, Manager at Pullman Dongguan Forum, responded to this review, 2 August 2012
Dear Dawn C,

Thank you for choosing Pullman Dongguan Forum!

We are honored to make your stay a satisfied one. As to the service problem you mentioned in the Chinese Restaurant, we are really sorry about that, we have realized this serious problem and are now undergoing staff on-job training.

We look forward to serving you again in the future.

The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pullman Dongguan Forum

Property: Pullman Dongguan Forum
Address: No.32 Dongcheng Middle Road, Dongcheng District, Dongguan 523129, China
Region: China > Guangdong > Dongguan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Dongguan
#2 Business Hotel in Dongguan
#4 Spa Hotel in Dongguan
#4 Luxury Hotel in Dongguan
#15 Best Value Hotel in Dongguan
Price range (per night): ₹ 5,150 - ₹ 8,605
Hotel Class:4.5 star — Pullman Dongguan Forum 4.5*
Number of rooms: 260
Official Description (provided by the hotel):
Centrally located, the Pullman Dongguan Forum hotel offers easy access to the Convention Centre, Hu Ying Park, Royal Lagoon Water World and golf courses. Ideal for both business and leisure travellers with 260 well appointed rooms, this charming low rise Chinese heritage hotel adjoins an amazing museum and art gallery and offers private access to the famous Qi Feng Mountain. Guests enjoy a choice of restaurants, private dining rooms, meeting rooms for over 400 delegates, spa, wellness centre and gym. ... more   less 
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Also Known As:
Pullman Dongguan Forum Hotel Dongguan

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