We stayed in Punta Arenas for 3 nights last week, with a final night last week after visiting Torres del Paine. On our final night, we decided on a meal at Parilla Los Ganderos. The meal was average to very good. But I gave it an average because of the following... We arrived at 8 pm (opening) for dinner and were one of 4 tables seated . Our server was prompt and took our order right away. We ordered the crab appetizer and it was delicious, but needed salt. It was lacking in flavor, but freshness was good. Served on a bed of iceberg lettuce with fresh lemon wedges and two bug dollops of mayo? Also bread slices and a bit of butter and a small dish of chopped tomatoes and onions. We ordered our meal- a fillet and a t bone steak and some vegetables. I ordered mine medium, and it came out very rare.There was a bit more fat on my filet than I would expect at an upper end steak house. My husband finished my meal, it was too rare for me. The vegetables were sautéed in a lot of oil and vinegar, I was hoping for some steamed veggies... By the time we were served, it was packed in the restaurant, and the table next to us came in about 10 minutes after we were seated and never had their order taken. They ate the bread and finally got up and left. As far as I could see, the restaurant was understaffed and the service was very very slow. If you have several nights, put this on your list of places to try, if not, I'd stick with Luna Luna or Mesita Grande. Good food at other restaurants with better service and lower prices.