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“Excellent stay” 5 of 5 bubbles
Review of Heritage Suites Hotel

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Heritage Suites Hotel
Ranked #27 of 334 Hotels in Siem Reap
Certificate of Excellence
Mumbai, India
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent stay”
5 of 5 bubbles Reviewed 14 August 2012

Heritage Suites is a home away from home. Very friendly staff make you feel welcome. Rooms are spacious and clean with nice amenities like a jacuzzi, free standing bath. The food is very nice, which you can enjoy in the beautiful restaurant/bar/lobby

  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ietja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,258 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (240)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
New York
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 12 August 2012

The personnel is just amazing. Very cordial, very professional and welcoming. They greet you with 'welcome home' every evening. And they look like they mean it, too.

We stayed in a superior. Everything about it we liked. The only TINY TINY thing we thought was that the wood floors were a little bit slippery. So if you prone to falling etc, ask for a rug or maybe a room without waxed floors. I am sure that can be arranged. The pool area is fabulous. The value is superb, as it is almost everywhere in Cambodia. Would go back to the same hotel in a second.

We arranged our own tour guide through friends and so didn't use the ones through the hotel. We followed the concierge's advice on restaurants and were very pleased. Ask the front person to arrange the tuk-tuk. That takes the haggling out of an otherwise pleasant experience.

Room Tip: Superior room was great. We didn't use the outdoor shower because it was not very pleasant outsi...
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  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank George610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 11 August 2012

My husband and I want to thank you and your staff for a wonderful 2 night stay at your hotel. Everything was perfect from being picked up at the airport in the old Merc, a nice strong drink and generous glasses of wine in the bar, understated but beautiful room, great food. Most of all we would like to thank your staff. They were so sweet and helpful. Always smiling and with good advice as to shopping and restaurants in town. It was lovely to get back to the hotel after a hot day at the temples, see the smiling faces of your staff and relax with a drink at the bar. Thank you. We will be back. Kind regards Kim Wolfenden

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KimWolfenden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ho Chi Minh City, Vietnam
1 review
5 of 5 bubbles Reviewed 9 August 2012

Excellence trip by Vietnam Impress tour. We will always remember the your tour wonderful way of presenting the story of Cu Chi Tunnels and Cambodia We will be recommending Vietnam Impress Tour agent to every one who will be touring in Vietnam. You should visiting the website :http://vietnamimpresstour.com/home/?frame=category&cat=132. Best wishes for the future
Mr POWER

Room Tip: Superior 8 floors
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  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lucmrpower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunnyvale, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 8 August 2012

What a wonderful experience. I was traveling alone and stayed at the hotel for four nights. I could not have felt more welcomed. Everyone was gragious and very accommodating. The room was gorgeous and I loved the location off the tourist area.

The template tours they arranged were terrific. Next time, I'll do a few days on my own without a tour guide but it was a great way for me to get to know the area with an expert.

Hope to be back in the near future with my husband and I wouldn't consider staying any place else.

  • Stayed August 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Helen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Suites Hotel

Property: Heritage Suites Hotel
Address: Wat Polanka, Slokram Village, Siem Reap 93101, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Business Hotel in Siem Reap
#8 Romantic Hotel in Siem Reap
#22 Spa Hotel in Siem Reap
#23 Luxury Hotel in Siem Reap
#24 Family Hotel in Siem Reap
Price range (per night): ₹ 8,653 - ₹ 22,538
Hotel Class:4.5 star — Heritage Suites Hotel 4.5*
Number of rooms: 26
Official Description (provided by the hotel):
Small and Charming Boutique Hotel|20 Suites & 6 Classic Guestrooms | Sophisticated - but not trendy | Luxurious - but not ostentatious | Timeless - yet recognizably of its time | Genuine hospitality | One block away from the Siem Reap river |Twenty minutes from the Angkor temples|Five minutes to downtown Old Market| Saltwater pool, Spa, fine dining Restaurant & Zinc Bar | Regular Happy Hours from 5pm to 7pm at the Cocktail Bar | EVERY TUESDAY - ROYAL APSARA DANCE from 7.30Pm - 8.30Pm | EVERY THURSDAY - JAZZ IN THE CITY from 7pm to 10pm ... more   less 
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Also Known As:
Heritage Suites Hotel Relais And Chateaux
Heritage Hotel Siem Reap
Heritage Siem Reap

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