All of our experiences at this hotel were good from reception all the way to checking out. I'm just going to go point-by-point on this review as I still have a pretty clear recollection of our wonderful stay there.
Checking-in : The lobby area is opulent and large but checking in is pretty much touch and go, depending on how crowded it gets at that time of day. When we got in, there wasn't anyone else, so it was a breeze, but immediately after we got in, an enormous tour group came in and were still there an hour after we left our rooms to head out. This is a tourist hotel and you may have to contend with large numbers, so if that's something you can't deal with, you may have to choose a more secluded hotel. As a tip, you have to get the attention of the check-in staff as they may not know you're there and there is no conspicuous queuing system.
Hotel rooms : These are reasonably large and clean. No problems there. The sheets are changed regularly and if you politely ask for the extras like more towels and toiletries, you get very friendly service. Not noisy, but not deathly quiet either. But again, because of possible large tour groups, you may get numbers of people going into or out of nearby rooms all at the same time. It's not a big deal unless you're super fussy.
Breakfast and the restaurant : The buffet breakfast is good, with a sufficient variety of both local and international fare. Other meals in the restaurant are also very reasonably priced, though the service might be a little slow. Quality of food is well above average.
Spa : This is probably the best part of the hotel and massages can get fully booked, so book early. Inexpensive, and better than the ones in town. You will not be disappointed.
Gym : This one really needs improvement. Two rather old fashioned treadmills and some weight machines that don't really work very well. Give it a miss.
Pool : Very good, not too crowded (surprisingly). Again, poolside food service is a hit-and-miss affair and waiters may or may not show up. Pool towels are also a problem that they haven't been able to get solved as they always seem to run out.
Overall, worth a stay due to the location and general comfort. If you're going to Siem Reap with a family, this is a good base to explore the ruins and city.
- Official Description (provided by the hotel):
- The Angkor Miracle Resort & Spa is 5-star - Cambodian's luxury spa resort, this is a unique property. Bound by the belief that every memorable journey is a symphony of intelligent designed, breathtaking discoveries, impeccable service and all, sincere connection between people, Angkor Miracle Resort & Spa, Cambodia's newest name in luxury resorts, embodies each little experience that define just that we open our arms in warm embrace to people that matter most to us...you. ... more less
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- Also Known As:
- Angkor Miracle Resort And Spa
- Angkor Miracle Hotel Siem Reap