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Savings alert! 28% below average rates

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Reviews (253)
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All reviewsstaff was extremely helpfulfamily staypower outagenice staygreat hotelmini fridge and microwavebreakfast areabreakfast staffwould highly recommend this hotelfootball gameone night staybeds were comfortablecollege visitwould definitely stay here againclose to downtownenjoyed our stayfitness room
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10 - 15 of 253 reviews
Reviewed 4 weeks ago

Great family value. Great room, extremely nice hotel staff. Rooms in the back side are a little noisy due to highway noise. Nice pool and business center. Good location to University. The entire family enjoyed it.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank connieandmichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin L, Front Office Manager at Hampton Inn & Suites Ann Arbor West, responded to this reviewResponded 4 weeks ago

Hello connieandmichael,

Thanks so much for taking the time to provide us with feedback about your recent stay. We are so glad you enjoyed your time with us! Our team is committed to providing the best service and accommodations in the Ann Arbor area, and we look forward to serving you again in the future. Thanks again for your time, and have a great day!

Regards,
Justin L

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

This was a beautiful place to stay and we were all able to stay in a suite together! The room was large and ver accommodating for our whole family! That was helpful since we have 5 members of our family

The breakfast each day was wonderful and ver tasty!

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank woodyshideout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin L, Front Office Manager at Hampton Inn & Suites Ann Arbor West, responded to this reviewResponded 4 weeks ago

Hello woodyshideout,

Thanks so much for taking the time to provide us with feedback about your recent stay. We are so glad you enjoyed your time with us! Our team is committed to providing the best service and accommodations in the Ann Arbor area, and we look forward to serving you again in the future. Thanks again for your time, and have a great day!

Regards,
Justin L

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2018 via mobile

This hotel is very nice. The room was the largest we've been in for its kind.

We were also incredibly impressed by the staff who went out of their way for us. We came to Ann Arbor to visit family who are scattered around Michigan. The hotel ended up being the best place for us to spend time together. The staff made sure our time together was comfortable. We greatly appreciate their effort!

Stayed: July 2018, travelled with family
Thank momto3oys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin L, Front Office Manager at Hampton Inn & Suites Ann Arbor West, responded to this reviewResponded 5 July 2018

Hello momto3oys,

Thanks so much for taking the time to provide us with feedback about your recent stay. We are so glad you enjoyed your time with us! I'm happy to hear that our location and amenities suited your needs! Our team is committed to providing the best service and accommodations in the Ann Arbor area, and we look forward to serving you again in the future. Thanks again for your time, and have a great day!

Regards,
Justin L

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2018

The hotel is new and well appointed. The bathroom and shower worked well and there were lots of towels. The bed was comfortable and the thermostat controlled the air conditioner very nicely. The staff are very friendly and welcoming. The location was convenient to Ann Arbor, to the wedding we were attending, and to the airport. We enjoyed our stay.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank M2481LOpamelab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin L, Front Office Manager at Hampton Inn & Suites Ann Arbor West, responded to this reviewResponded 5 July 2018

Hello M2481LOpamelab,

Thanks so much for taking the time to provide us with feedback about your recent stay. We are so glad you enjoyed your time with us! Our team is committed to providing the best service and accommodations in the Ann Arbor area, and we look forward to serving you again in the future. Thanks again for your time, and have a great day!

Regards,
Justin L

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2018

My one-night stay was basically fantastic.

Pros:
-Room was modern, clean, and comfortable.
-Great bed and pillows. Great sleep.
-Great staff
-Quiet location, yet not far from downtown.

Cons:
-The water fountains in the swimming pool were very, very rusted over. It's a small detail but it looked awful.
-The indoor pool area was very hot. It felt like hot air was blowing, not cool air. Considering it was a heat wave outside I'm not sure why the pool area was being heated.
-Found the water pressure in my room's shower slightly weak.

Room Tip: Room 265 seemed fairly quiet. Near the elevators but one room's walls backs onto a maintenance room.... so no guests making noise there.
  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Warren K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin L, Front Office Manager at Hampton Inn & Suites Ann Arbor West, responded to this reviewResponded 5 July 2018

Hello Warren K,

Thanks so much for taking the time to provide us with feedback about your recent stay. We are so glad you enjoyed your time with us! I especially appreciate your comments regarding the pool area. Our maintenance team is looking into the issues you mentioned, and will be resolving them soon. Our team is committed to providing the best service and accommodations in the Ann Arbor area, and we look forward to serving you again in the future. Thanks again for your time, and have a great day!

Regards,
Justin L

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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