Enjoyed our stay at this Holiday Inn location. The staff was very friendly. The hotel was clean and had a complimentary breakfast. Which is always a bonus. Had rooms ready fairly quick upon our early arrivalMore
- Free Wifi
Enjoyed our stay at this Holiday Inn location. The staff was very friendly. The hotel was clean and had a complimentary breakfast. Which is always a bonus. Had rooms ready fairly quick upon our early arrivalMoreShow less
Thank you for your kind words about our hotel. We appreciate your feedback about our breakfast and staff. I am happy to hear that you were treated well by our staff and that they were able to accommodate your early arrival. We hope to see you next time you are in Ann Arbor!
Checked in around midnight - had to ring bell several times as manager was sleeping in the back. Never acknowledged my reward status,he didn't care. I was interrupting his sleep time. Got to my room... ants were crawling on the AC unit. (by the way - didn't work) and the drains on the AC unit must not have been cleaned... moldy musty odor in room. Went into the bathroom and found several
I am the front office manager at the Holiday Inn Express Ann Arbor and I am very sorry to hear about your experience here at our hotel in Ann Arbor. This is not the experience we expect our guests to have when they stay with us. Rest assured we are addressing the issues you had with our night manager and using this as a training opportunity for the rest of our staff.
Should you wish to give our hotel another chance to make a great experience with you please reach out to me directly at firstname.lastname@example.org.
I was looking for a hotel to go to with some friends and I am so glad I chose this one. It had a great vibe, was clean, and the staff went above and beyond to accommodate to me. A staff member named Melanie, I think it was, was so helpful and kind. I can’t wait to stay again!
Thank you for staying with us, we do apreciate your feedback. We are happy to hear that you enjoyed your stay while you were in Ann Arbor. We hope to see you soon.
This by far is one of the best hotels in the ann arbor area. Very friendly staff and a very clean hotel! The rooms are comfy and spacious! The amenities such as the pool and hot tub were clean and enjoyable! Overall i myself love this Hotel!!!
Thank you for staying with us. We are pleased to hear that we met your expectations when you stayed with us and think that we are one of the best hotels in Ann Arbor. We think so too! Thank you so much for your kind review and we hope to see you again soon!
Very clean and updated hotel! Close to the downtown area (about four miles). Friendly staff and front desk staff. The outside of the hotel was kept up and clean. I liked how they had Bath and Body Works Shampoo and Conditioner.
Thank you for staying with us at the Holiday Inn Express & Suites Ann Arbor. I am so happy to hear that you enjoyed your experience with us. We pride ourselves on cleanliness and service, so we are glad that you found those things to be up to standard for you. Thank you for your kind words and we look forward to seeing you next time.
We continue to have billing issues , I brought this to the management and owner, we also found s bra underneath our bed. We were put on a do not rent list because they said they can’t make us happy. Just cleaning the room would be nice.
On behalf of the Holiday Inn Express & Suites Ann Arbor, I would like to apologize for the problems you have experienced. I am the Front Office Manager and do recall speaking with you. I would be happy to hear all your concerns and the problems you have experienced so that we can find a way to make it right with you. This is not how we would like our guests to be treated so if you did in fact talk to someone on our property about these issues I would love to get it resolved. Feel free to email me at the email below or give me a call, or if you are in the area, please stop by.
Front Office Manager
Holiday Inn Express & Suites
600 Briarwood Circle.
Ann Arbor, MI 48108