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Hilton Garden Inn Ann Arbor
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Reviews (902)
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Show reviews that mention
All reviewsbriarwood mallgreat poolbusiness centerpool areawould definitely stay here againgreat place to stayhot tubfront desk staffvery nice staystaff was very friendly and helpfulclean roomsbusiness tripclose to downtownvery nice hotelfitness roomeasy accessup to date
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6 - 11 of 902 reviews
Reviewed 2 weeks ago

Quick stay, but great location, very clean, friendly staff. Room was clean and quiet. Got a great rate. Quick check in and check out with friendly service. Would definitely recommend this location to anyone coming into the area.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn
Thank pcdnewtownnpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Ann Arbor, responded to this reviewResponded yesterday

Hello pcdnewtownnpa,

Thank you for the kind words, and the recommendation. It does appear that your ranking is opposite of what you meant to leave. We do hope you will stay with us again soon in the near future.

Go Blue,

Jason

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

I love this hotel. It had a good restaurant, delicious breakfast, a clean, fun pool and hot tub, and a lovely lobby. For the price, you just can't beat it. The cookies in the lobby looked tasty. The parking was plentiful. I felt comfortable and safe. I loved being walking distance to the mall and several restaurants. My room was comfortable, modern and clean.

  • Stayed: March 2018, travelled with family
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Greenleaftalking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this reviewResponded 2 weeks ago

Dear Greenleaftalking

Thanks so much for taking the time to provide us with a review of your recent stay! Our team is committed to providing the utmost in hospitality from A to Z, and are delighted to hear about your positive experience. We are glad you got to take advantage of our amenities, such as the “Cool Pool” and hot tub as well. Thanks again for your kind words, and we hope to see you again soon!

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Reviewed 3 weeks ago

Great hotel. Clean and very close to the Michigan campus. Stayed here to tour Michigan. Staff was friendly and helpful. Great location for homecoming and other campus events. Hot individualized breakfast served.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank 161richardds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this reviewResponded 2 weeks ago

Dear 161richardds

Thank you so much for taking the time to review your stay with us! We are glad to hear that our location suited your needs and that you enjoyed your time with us. Our team is committed to providing the best possible service in the Ann Arbor area, and will be overjoyed to hear about your positive experience! Thanks again and we'll see you again soon!

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Reviewed 4 weeks ago via mobile

We stayed here while touring the University. It’s very close (10 minute ride) and close to the highway. The staff was fantastic. Room was nicely furnished. Bottled water in the room every night we got back. We will definitely stay here again.

Stayed: March 2018, travelled with family
Thank Barry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this reviewResponded 3 weeks ago

Dear Barry B

Thanks so much for leaving a review of your recent stay with us! We are always glad to host future University of Michigan students and their families, and are very happy that you have chosen to stay with us! Our team is committed to providing the best possible customer service to all our guests, and we look forward to seeing you again soon! Thanks again for offering your feedback, and go blue!

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Reviewed 19 March 2018

Celebrated our granddaughter's 5th birthday at the hotel this past weekend and it was fabulous. The hotel has a pool area specifically designed for children and they loved it. It's a walk-in pool that's shallow on the one end with a small slide and overhead water bucket that fills and spills on those below. For the bigger children, the other end offers plenty of room to swim. Our granddaughter invited several of her friends to join her and everyone had a great time. We then celebrated with cake and presents in the library area of the lobby and the staff couldn't have been more helpful and accommodating, providing some silverware and napkins that we forgot to pack. Everyone at the hotel was extremely friendly, from the front desk staff that checked us in to those in housekeeping that gladly provided us with extra towels and coffee for our stay. Also, the hotel is located on the perimeter of the parking lot for a large shopping mall, so when you're finished swimming in the pool, it's a quick walk or drive to shopping and dining. So, if you're in the Ann Arbor area and looking for a family-friendly hotel, this is definitely the place to stay!

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank S K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this reviewResponded 4 weeks ago

Dear S K

We are pleased to hear such positive feedback from your recent stay with us! Our team prides ourselves in going the extra mile in order to leave a lasting impression and it sounds like we did just that for you! Thank you for taking the time to recommend us. We look forward to seeing you on your next trip to Ann Arbor.

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