My stay was relatively short in January 2014 but had a terrible experience. I stayed in a triple room with private bathroom. Expensive clothes were stolen out of my closed luggage -including underwear- on the second day. They claimed the cleaning staff had only entered my room, and therefore, blamed it on them and said the "hostel would not take responsibility for the theft". After several discussions with the hostel's personnel, they refunded the amount of one night's stay (which didn't cover the worth of the stolen pieces). The hostel's owner was very rude and even said it was my fault "I didn't notice my luggage was not as I had left it".
The hostel's prices are way too high for what it has to offer. Breakfast is poor, cleaning is not the best, the personnel is not welcoming and rooms are very noisy. Location is good, but not worth it. I wouldn't recommend it to anyone.
- Official Description (provided by the hotel):
- Located in one of the best areas of the city,Hostal Magnolio is a cozy retreat and certainly offers guests a central location, steps from the beach, shopping, restaurant and entertainment facilities, a friendly atmosphere and quiet to assure a pleasant stay. ... more less