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Aslam_13
Mumbai, India

Good Stay at most convenient Hotel Four Point Sheraton, Dubai

4.0 of 5 bubblesReviewed 1 Feb 2013
Stayed here for 3 nights during Jan,2013.

The Room was just amazing .The Indian staff at front office was very supportive and courteous.

The quality of breakfast was good and wide spread.

The overall experience was quite memorable.
Date of stay: January 2013
Room Tip: The location is very good
Trip type: Travelled on business
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FourPointsDubai, Manager at Four Points By Sheraton Bur Dubai, responded to this review
Responded 27 Feb 2013
Dear Aslam_13

Greetings from the Four Points by Sheraton Downtown Dubai. Many thanks for your kind comments about our Front Office staff and that you liked our hotel. In particular it is nice to read that have enjoyed our Breakfast buffet.
We definitely are looking forward to welcoming you back hopefully soon.

Kindest Regards,

Gregor K. –
Director of F&B and In Charge of
Four Points by Sheraton Downtown Dubai
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Show reviews that mention
All reviews purani dilli chef kamil downtown dubai nice breakfast rooftop pool house keeping excellent service special mention rooms are spacious special thanks restaurant staff metro station excellent hotel housekeeping staff thank you so much prasad alam
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Reviewed 30 January 2013

I don't know why but I decided to stay in this part of Dubai instead of the more touristy Jumeirah/Marina/Palm area but I'm glad I did because at the rate I got with breakfast included, I was pretty pleased. We spent 4 nights here. We had a car but the subway station was only a 10 minute walk away.

Pros: Free valet parking, free internet in public areas, good breakfast buffet, room cleanliness, great staff.
Cons: Location is not easy to find (Dubai in general is tough to drive in), no free Internet in the rooms.

At the right price, I would recommend it.

Date of stay: January 2013
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ZeeAAA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FourPointsDubai, Manager at Four Points By Sheraton Bur Dubai, responded to this reviewResponded 27 February 2013

Dear ZeeAK
Greetings from the Four Points by Sheraton Downtown Dubai. Thank you for your nice comments on our facilities and our Staff.
In particular I am glad that you liked our breakfast and that you appreciate our free internet in the lobby.
I hope we will have the opportunity to welcome you back very soon.

Kindest Regards,

Gregor K. –
Executive Assistant Manager
Four Points by Sheraton Downtown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2013

The hotel is excellently placed to walk into Bur Dubai and about 10mins from the nearest Metro. Our room was large and very modern and the service in the hotel was second-to-none. Breakfast was extensive with plenty of choice. We used the roof-top pool regulary and often had it to ourselves, was a great place to relax. Highly recommended.

Date of stay: July 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BonAsh1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FourPointsDubai, Manager at Four Points By Sheraton Bur Dubai, responded to this reviewResponded 27 February 2013

Dear BonAsh1

Greetings from the Four Points by Sheraton Downtown Dubai.

Thank you very much for nice comments about our facilities and we hope we will be able to welcoming you soon again.

Kindest Regards,

Gregor K. –
Executive Assistant Manager
Four Points by Sheraton Downtown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2013

That was my first stay in this hotel which was recommended by some of my colleagues. Close and convenient location to the airport and other areas in Dubai. Friendly and professional receptionist and I even got an upgrade to a Junior Suite. Rooms are as Four Points standard, spacious, clean as well as having everthing you need except the wireless internet which they are working on it and hopefully shall be done shortly. Restaurants are nice with a cozy bar having nice meals at reasonable prices. No much activities at night and it is perfect spot for business trips on short durations.

Date of stay: January 2013
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank bolbol1970
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FourPointsDubai, Manager at Four Points By Sheraton Bur Dubai, responded to this reviewResponded 12 February 2013

Dear Bolbol1970

Greetings from the Four Points by Sheraton Downtown Dubai. Thank you very much for the kind comments about our facilities and our staff in particular Reception.
Also, please be advised that we are looking already into a solution for the WIFI speed variations
We are definitely looking forward to welcoming you back hopefully soon.

Kindest Regards,

Gregor K. –
Executive Assistant Manager
Four Points by Sheraton Downtown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2013

Good hotel for the price, but with three minuses. Wifi is only available in public areas, thats not ok 2013 where many of us use smartphones and tablets that don't have an old-fashioned wired connection if it was in the rooms (free of charge) so the hotel gets a point back. Smoking in the bar is not ok, make a smoking room (instead of snookerroom)and there is one point more. We stayed in room 309 and the room was facing a preparation yard for buses, they were noisy all night whit engine noise and warning sounds when running backwards, move the industry or tell it when chekking in, so you can chose another room, first now are ther four points. Beside that there is spacious rooms with good room service, clean and tidy throughout, the staff is very friendly and serviceminded, there is a good restaurant and excellent facilities. Location near the airport, but well away from the metro so use the taxi.

Room tip: Chose a room on the right side facing the front entrance(standing inside), those are less noisy.
Date of stay: January 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ole_Millarch
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FourPointsDubai, Manager at Four Points By Sheraton Bur Dubai, responded to this reviewResponded 12 February 2013

Dear Ole_ Millarch

Greetings from the Four Points by Sheraton Downtown Dubai.

Thank you very much for your honest comments on your recent stay.
Firstly, to address your comment on the WIFI issue, please be advised that we are working on a solution. We have received quite a number of comments on that and I am looking forward to announcing the news as soon we are ready.
Further, with regards to your comments about our pub, I would like to let you know that we have a non smoker section as well and I would like to apologize if this had not been pointed out to you at the time.
Thank you also for highlighting the noise problem; we will be looking into that and take appropriate action to minimize the movements of buses during late hours.
Otherwise, I am glad that you liked our rooms and the service you have received.
Thanks again for writing this review and we hope we will be welcoming you back very soon again.

Regards,

Gregor K. –
Executive Assistant Manager
Four Points by Sheraton Downtown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2013

I stayed here over the New Year's Holiday. Check in was fast and easy, and even though the hotel was full, the staff did an excellent job attending to guests. I had a room with a King Bed, which was spacious and comfortable. Breakfast buffet was good, omelets to order were delicious. There is a nice coffee shop with a sitting area that I frequented and also entertained friends. The Bar is nice with a friendly staff. While this hotel is a bit off the beaten path, taxi's are plentiful and the metro is a 15 minute walk away. My only request: Wifi in the rooms. Rooms have wired internet, but free internet in the lobby, restaurant, coffee shop and lounge. I would definitely stay here again

Date of stay: December 2012
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ScottD80905
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FourPointsDubai, Manager at Four Points By Sheraton Bur Dubai, responded to this reviewResponded 12 February 2013

Dear ScottD80905

Greetings from the Four Points by Sheraton Downtown Dubai.

Thank you very much for the kind comments about our facilities and our staff in particular our Restaurant.

Also please be advised that we are looking into a solution for the WIFI availability in the rooms to ensure flawless connectivity.

We are definitely looking forward to welcoming you back hopefully soon.

Kindest Regards,

Gregor K. –
Executive Assistant Manager
Four Points by Sheraton Downtown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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