We found a cockroach which is against any hygiene standards and upon pointing it out to the waiter he was very happy to take it and simply go away without even a concern of the quality of food they served to their guests. The waiter insisted for us to not to sit on the couches near the wall which are cockroach prone areas but we just wanted to finish our drink and leave. Upon that they made us pay the whole price with the pretext that they changed our food item and were claiming that the management doesn't care of what happens and they would charge the employees if they don't get their money. The manager and especially the waitress were arguing with us so much that in frustration we just gave a lump sum amount and we left. When we left and then we realized that we paid 250 for a bill of 175 and they were just happy and didn't bother to give us the change. I have been here plenty of times and I liked the place coz of the ambience and love music but today's incident showed their true colours of how much they care for their guests. I would never come back here ever again.
- Official Description (provided by the hotel):
- Ramee Royal Hotel is a four star deluxe property. The hotel offers 102 elegantly furnished rooms (96 standard and executive rooms and 6 suites); each room is well equipped with the best in modern convenience that would even impress travelers to a hotel of higher rating. Guests can expect to find direct dial telephone, satellite television & radio channels, coffee and tea making facilities, central air-conditioning, data port for internet, mini bar, digital safety vault and en suite bathrooms. ... more less
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- Also Known As:
- Ramee Royal Hotel Dubai
- Ramee Royal Dubai