i am a resident in Dubai, I bought a coupon to stay one night at the hotel, I had my valid reasons to twice postpone the reservation date 24 hours prior to check in time and they gladly accepted without warning me that if I want to have future change it should be done at least 72 hours prior to check in time.
The third time I asked to change again 24 hours ahead of check in time (I explained to them that my old mother was ill and I couldn’t leave her alone) but they refused to accept my request although my coupon is still valid till the end of January 2012. No one warned me in the two first times that postponing the date should be done 72 hours earlier!! They acted unprofessional and really disappointed me. I would never ever think of that hotel as a choice of relaxing at weekends. Here in Dubai other hotels are so professional and they deal kindly to people.
i will ask for a refund from the company that i bought the coupone!
- Official Description (provided by the hotel):
- he Orient Guest House is a traditional Arabian 2-storey villa that has been restored to its former glory to allow business and leisure travelers to Dubai to experience something new, yet something truly authentic. Arabian-styled rooms and a Majlis lounge provide a rare opportunity to get a taste of what life was once like in this part of the world, while the roof terrace gives guests a panoramic bird’s eye view of the bustling city below. Relax in the private courtyard, take light refreshments or Emirati specialties in our Courtyard Café, enjoy 24-hour butler service, and so much more. This boutique hotel in Bastakiya, Dubai is an ideal base for exploring the city of arranging your heritage experience. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TripOnline SA, HotelQuickly and Agoda so you can book your Orient Guest House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Orient Guest House Hotel Dubai