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“Heaven, perfect.” 5 of 5 bubbles
Review of Grosvenor House Dubai

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Grosvenor House Dubai
Ranked #6 of 544 Hotels in Dubai
Certificate of Excellence
Birmingham, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Heaven, perfect.”
5 of 5 bubbles Reviewed 20 June 2012

Stayed here for 10 nights in September 2011 with my boyfriend and had the time of our lives.

I cannot fault this hotel. The standard of everything is golden. The service is amazing, the staff are so friendly and polite, concierge are so helpful and constantly made sure that we were making the most of our trip yet without being too invasive. They made brilliant recommendations and could to do enough to please you.

The rooms are sensational - if you can get a higher floor, do (we asked at check in) because the view, especially out across the sea, is stunning. We didn't have club or any upgrade - the standard rooms themselves are good enough to spend all day in. Huge bed, huge well subscribed TV, gorgeous bathroom toiletries (Bvlagari). The maids must have got sick of putting all of my make up back in my vanity case after a few days and eventually decided to instead pick it all up and line it up in order on flannels for me on the dresser. They just think of everything.

We came back several times to find wine and chocolates in our room and even a birthday cake for my partner who's birthday was not until the week after we left ( I did ask for this, cheeky I know, but they obliged immediately)

Food was top class, especially adored the room service where they basically brought a mini restaurant to your room.

Spa facility is great, pool at the hotel is lovely but doesn't get sun all day but they provide a very quick, luxury bus shuttle to their sister hotel which has huge pools, brilliant facilities and a private beech. The staff there at the poolside were fantastic.

Buddha Bar, Bar 44 both fabulous. Sidhatai lounge was new when we went and very quiet but we enjoyed sitting outside there at night sipping cocktails.

I just cannot fault this hotel, I cannot fault anything about it. Just go and see for yourself. We cannot wait to return. The manager and all of the staff here should be immensely proud.

Room Tip: Ask for a higher floor overlooking the sea.
See more room tips
  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank 19lmk87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Grosvenor House Dubai, responded to this review, 24 June 2012
Dear Guest,

Thank you for posting your review on Trip Advisor.

We are truly delighted to know that you had enjoyed your stay with us and were extremely pleased with service of Ambassador as well as with the facilities available at the hotel including our restaurants, bars and spa.

It is also nice to note that you liked that room we had allocated you and found it to be sensational.

All your kind comments are greatly appreciated and we look forward to welcoming you back soon.

Kind regards,
Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,381 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,015)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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English first
Carmarthen
Level Contributor
87 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 18 June 2012

The reputation of The Grosvenor House went before it and did not disappoint at all. The welcome at the front doorto the service of food in the restaurant was exceptional. The bedrooms were of a very high quality and very comfortable. Although the views from the room were partly obscured by new tower blocks there was enough room to see the very plush marina.
The staff were very courteous and all service areas were absolutely clean and comfortable.
A great stay in a top class establishment. If yuo are not staying in Tower Two you should go and visit the poool bar - superb.

  • Stayed June 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Exchef44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, 20 June 2012
Dear Guest,

Thank you for posting your review on Trip Advisor.

We are delighted to know that you had enjoyed your recent stay with us and were truly pleased with the facilities available at the hotel as well as with the service of Ambassadors.

It is also nice to note that you found the room we had allocated you to be very comfortable and the food we have on offer at our restaurants to be exceptional.

Thank you once again and we look forward to welcoming you back.

Kind regards,
Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, United Kingdom
Level Contributor
99 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed 17 June 2012

There is nothing I can say that other people haven't. It was amazing for our short stay of 3 nights. From the moment we checked in and were upgraded. The balcony was bigger than our place at home. The bathroom, the cocktails at embassy and Buddha bar...the breakfasts...the spa...the service! Although expensive for us (£1k in 3 days on just food, drink and room) - but worth it for a special occasion / holiday.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank buffy1500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, 18 June 2012
Dear Guest,

Thank you for posting your review on Trip Advisor.

We are truly delighted to read that you had enjoyed your recent holiday with us and your kind comments with regards to the service of our ambassadors and facilities at the hotel are greatly appreciated.

Thank you once again and we look forward to welcoming you back.

Kind regards,
Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ellesmere, United Kingdom
Level Contributor
105 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 14 June 2012 via mobile

All the reviews you read are true this hotel goes to the top of my list,I had a week in tower two in a club room great value a true five star experience,thank you,I will be back soon.

Stayed June 2012, travelled as a couple
Helpful?
1 Thank nigel-2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, 18 June 2012
Dear Guest,

Thank you for posting your review on Trip Advisor.

We are truly delighted to know that you had enjoyed your holiday stay with us and having booked to stay in one of our Club rooms, we are glad that you found it to be great value for money.

It was our pleasure to have you as our guest and we look forward to welcoming you back in the not too distant future.

Kind regards,
Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 June 2012

My family and I have just returned from an eight night stay at the wonderful Grosvenor house Hotel in Dubai. From beginning to end it was superb in every respect. The staff especially Keval and all the team at Sloanes Brasserie looked after us amazingly. My youngest son had food specially prepared at breakfast and dinner if he requested.
This hotel I believe is wonderful for both business travellers and families as they cater for everyone.

The shuttle bus to the Royal Meridien and the beach is very frequent and just a few minutes from the hotel. It is actually quite nice to experience two hotels as you can dine and drink in all the restaurants if you wish. We normally never return to the same hotel when we visit Dubai but will now make an exception as we plan to return to Grosvenor House for Christmas this year. I expect the hotel and staff during the festive season will make it feel wonderful.

Room Tip: We stayed in a two bedroom apartment (1011)in tower one over looking the marina. It was very quiet a...
See more room tips
  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MRSHANNAHG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, 18 June 2012
Dear Guest,

Thank you for posting your review on Trip Advisor.

We are delighted to read from your review that you and your family had enjoyed your stay with and were pleased with your overall experience at the hotel. It is a pleasure to note that our Ambassador did an amazing job in looking after your family and would like to assure you that your kind comments will be shared with the team accordingly.

It is also nice to note that you were able to take advantage of the facilities available at our sister property, Le Royal Meridien.

Thank you once again for taking the time to recommend us on Trip Advisor and we look forward to welcoming you and your family back this Christmas.

Kind regards,
Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grosvenor House Dubai

Property: Grosvenor House Dubai
Address: Al Sufouh Road | Dubai Marina, Dubai 118500, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Dubai
#2 Family Hotel in Dubai
#4 Business Hotel in Dubai
#5 Spa Hotel in Dubai
#6 Luxury Hotel in Dubai
Price range (per night): ₹ 11,588 - ₹ 31,033
Hotel Class:5 star — Grosvenor House Dubai 5*
Number of rooms: 744
Official Description (provided by the hotel):
Grosvenor House and its two iconic 45 storey towers, Tower One and Tower Two, redefine the world of luxury. The hotel's glittering twin towers are an instantly recognizable landmark in the Dubai Marina. The hotel features 749 spacious, contemporary guest rooms, suites, and apartments with signature Luxury Collection beds, large windows with spectacular views of the Marina, complimentary Wi-Fi and attentive on-call butler service. The area's first true social destination, the hotel is located just minutes from the beach, golf clubs, malls, Dubai Internet City, Media City and more, offering an exceptional setting for business, leisure and exploration. Welcome to the finer side of sophistication. Step into a world of refined heritage, suave elegance and effortless chic. ... more   less 
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Also Known As:
Grosvenor House Dubai Hotel Dubai
Le Meridien Dubai
Grosvenor House Hotel Dubai
Grosvenor Hotel Dubai
Dubai Le Meridien
Grosvenor Dubai

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