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“Great hotel, wonderful sevice”

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Highland City Hotel
Ranked #427 of 558 Hotels in Dubai
Reviewed 10 August 2011

There was some confusion with the reservation with this hotel as we had made a reservation a Highland City Hotel but the reservation was at Howard Johnson Hotel. Having said that this hotel was great.
The hotel is in the older part of Dubai which is not a problem. There are some good eating places nearby which is a great help.
We arrived in Dubai at 5.30am not expecting to have a room available until 2.00pm. The hotel made the room available at 8.30am which after a long flight from Australia was greatly appreciated. Also they provide breakfast which was also not expected.
The rooms at the hotel are very good with a great breakfast provided. The hotel can also organise a tour of Dubai directly from the hotel.
There is also transport available from and to the airport but you have book before arriving.

  • Stayed: June 2011, travelled as a couple
    • Value
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2  Thank Ian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (70)
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8 - 12 of 70 reviews

Reviewed 10 June 2011

i stayed there on my own,and the place was clean and service was prompt,the reception staff was very friendly and so do the house keeping,stayed there for 5 nights and never had any noise complain as some members did,only thing was the reception manager as he was thinking in his mind he is something above other staff as he wasn't paying attention to guests, been to the club on 1st floor nice and well controlled. nice Indian breakfast,

Room Tip: all is good
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  • Stayed: July 2010, travelled solo
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2  Thank aisaaee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2011

Hi, Would like to give a detailed review about this Hotel.

The biggest negative before deciding on this hotel was the reviews down that the music played by DJ was too loud. But there was no DJ music disturbing even on second floor (were our room was). Not even on weekends! Not even for a minute! The sleep was quite silent.

The check-in time of hotel is 2.00 p.m. & check out is 12.00 p.m. We expected that being check-out time 12, we would get room by atleast 12.30 or utmost 1.00. We reached hotel by 12.30 p.m. As we reached, we were told that the they could give room only by 2.00. So we went out for Lunch. We came @ 2.05 and asked that whether room is free to check-in now. The receiptionist looked at the Watch and said that now she can give the room. SHE WAS VERY RUDE IN TALKS TO EVERYONE. No Flexibitlity at all. At check-out also, she called up at 11.00 and asked that when are we checking out (though the check-out is at 12)

Regarding Hotel: The hotel & rooms are very neat & clean. Location of the hotel is okay though there are much better hotels on the same road in terms of location. One has to walk around 15-20 mts to find a good resturant. Burjuman Mall & Metro stations is also far off and not at walking distance (though on same road). The bus stops are just 2 minutes from the hotel.

Breakfast is just ok. Lot of options for Non-vegetarian but very less for Veg. It was repeat on almost all days. Jain breakfast available on request. They would give only one hot breakfast for Jain Veg. Rest one has to choose from the spread. Overall it was filling to keep you going till late afternoon.

Overall I would recommend this Hotel.

  • Stayed: February 2011, travelled as a couple
    • Value
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1  Thank Shalinagrawal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2011

Rooms were good (not big though), furniture was really good, clean bedding, and clean bathrooms. Breakfast wasn’t the best, because every morning was same thing, not much variety either, but nevertheless it was filling. Swimming pool and area on the roof was really lovely. By the way, cannot swim if there a strong winds, as dangerous to be on a roof in such weather. Adjacent room was full of people and we cannot properly sleep one night – was so noisy. The music from the club was really loud, we could hear it in the passage, but nothing could hear from the rooms - 7 store. Staff was helpful, they don’t smile here a lot, do they? The restaurant area, lifts, lobby, passages look like outdated.

  • Stayed: September 2010, travelled with family
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1  Thank busybeefriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2011

Breakfast was not very pleasant, hot food only luke warm.
Nightclubs downstairs playing thumping music and disrupting sleep, I heard the bass from the 7th floor!
Laundry service, I had to call them to find out where my laundry was 2 days after handing it in.
Not much decent in walking distanceof hotel, restaurant choices limited.
I heard a lot of people complaining at reception at various things.
The fitness centre was poorly equipped with outdated equipment

  • Stayed: February 2011, travelled on business
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1  Thank chindelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Highland City Hotel

Address: Khaleed Bin Waleed street, Bur Dubai, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #427 of 558 Hotels in Dubai
Price Range: ₹ 4,725 - ₹ 10,810 (Based on Average Rates for a Standard Room)
Number of rooms: 123
Also Known As:
Highland Hotel Dubai

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