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“Fantastic” 5 of 5 bubbles
Review of Jumeirah Dar Al Masyaf at Madinat Jumeirah

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Jumeirah Dar Al Masyaf at Madinat Jumeirah
Ranked #3 of 545 Hotels in Dubai
Certificate of Excellence
Abu Dhabi, United Arab Emirates
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Fantastic”
5 of 5 bubbles Reviewed 12 June 2012

We just had a 3 day break here for my girlfriends birthday. Amazing all round. Service was impecable, rooms very high quality.. I can not fault this place.. The bed was amazing.. best sleep i have had in ages. Worth every cent.
Dinner at Pier Chic was expensive but world class.. Amazing views of The Burj while sitting over the water. Stay here

Room Tip: Ask for a beach front Villa
See more room tips
  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this review, 18 June 2012
Dear Guest

Thank you for sharing a review following your recent stay to celebrate your girlfriend's birthday at Dar Al Masyaf, Madinat Jumeirah.

I am deligted to learn that we managed to exceed your expectations. Our colleagues are focus on delivering the best service and product, I am certain that they will be equally delighted to learn of your feedback.

Thank you for recommending our resort and we look forward to welcoming you back to Madinat Jumeirah, hopefully in the near future.

Sincerely
Anne-Marie Houston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,670 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (891)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
North of England
Level Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed 7 June 2012

There's not much that I can add to previous reviews. We stayed for 4 nights on Summer Flavours deal. Evening meals were good overall having eaten at Al Hambra Spanish, Arbetorum, Beachcombers Buffet & Toscana Italian. You'll likely see a few famous people dotted around the complex but the beauty of the place is you have some many places to chillax. The Beach gives a nice breeze, the main Pool gives people watching opportunities aka trying to work out why Russian men wear Captain's hats, or you can just relax in your secluded pool. The service is beyond Good, the rooms have all you need and the beds are to die for.
The price is not cheap but if you come here with a view to watching the pennies, you won't enjoy the whole experience. It simply is what it is.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank zackary71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this review, 11 June 2012
Dear Guest,

Thank you for your complimentary review on TripAdvisor, following your recent stay with us at Dar Al Masyaf. This will certainly motivate our team to continue to deliver the best service to all our guests. It is always very rewarding to receive such compliments as the team endeavour to ensure that every guest leaves with great satisfaction.

We certainly look forward to welcoming you back to Madinat Jumeirah in the very near future.

Sincerely
Anne-Marie Houston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 7 June 2012 via mobile

We stayed straight opposit the Wharf bar area on the third floor,it was very nice the only areas of disappointment were the voucher system they have,it dose not clearly point out the extent of there usage for instance you can use more than one restaurant for breakfast,they do not point this out,this morning we were told that we could use a breakfast restaurant and they tried to charge.
If your thinking of a budget holiday this is not for you,drinks are very expensive as is everything else other than taxi's they are very cheap,hope this helps enjoy.

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hempenstall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this review, 18 June 2012
Dear Guest

Thank you for choosing to spend your recent holiday at Madinat Jumeirah among the many option available in Dubai.

I can certainly understand your disappointment with regards to the misinformation about the half board vouchers. A complete and detailed information should be given to all guests to ensure they will be able to utilise the vouchers correctly. I have shared your feedback with the team to ensure that the same will be briefed to the colleagues and to avoid the same from happening again in the future.

Once again, thank you for sharing your review. We certainly look forward to welcoming you back to Madinat Jumeirah.

Sincerely
Anne-Marie Houston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 6 June 2012

This was our second visit to Dubai and I am so glad we chose this hotel. The entire complex is beautiful and the hotel rooms are tastefully decorated and very spacious. The concierge service was so good and we made friends with many members of staff who were always keen and ready to help. I would definately recommend this hotel and any hotel that is part of the Jumeirah chain, you cannot go wrong.

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LondonExplorer07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this review, 10 June 2012
Dear Guest,

I would like to take this opportunity to thank you for choosing to stay with us among the many options available in Dubai. I am delighted to read that you enjoyed your recent holiday with us and to receive such a positive and warm review of your stay.

Thank you for recommending our resort via TripAdvisor and I look forward to welcoming you back in the future.

Yours sincerely
Anne-Marie Houston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 6 June 2012

Stayed in villa 18 over looking the water in room 3, had thought about upgrading to a suite but glad I didnt spend the extra as the room was very well sized for a couple, if I was to go back with our children i would opt for a suite. The complex is huge and the transport arrangements excellent, we used the buggys and the abbras and never had to wait more than a few minutes. We also had half board and the choice of restaurants was huge. The butler for the villa would book everything for you, from meals to spa appointments etc. This was really useful and took the stress out of the holiday, they even liased with our virgin rep for us to arrange our return car pick up times etc. Happy hour is a lovely touch and you can get a few drinks to have in the villa, the courtyard or the main reception room, its up to you. I had told them it was my husbands 50th that we were there for, they brought us cakes on his birthday. We booked drinks and dinner at the Burj Al Arab that night, they also informed them that it was his birthday and we were given further extra speical treatment. Great place and would love to return. The only bad point I could make about the resort was that on the first night we chose to eat in a restuarant sat outside by the beach, next to the pool at Khaymat Al Bahar, over the course of a 2 hour meal we noticed a few cockroachs that looked like they were coming from the direction of the beach, other guests noticed too. It put me off my dinner and stopped me eating outside for the rest of our trip, Ive stayed at many resorts in various hot locations and have never seen this, I would expect them to have something in place to stop this happening. Still though it would not put me off returning with the family.

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank theintingheros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this review, 18 June 2012
Dear Guest

I am delighted to learn from your feedback that our team managed to make your recent stay with us enjoyable and memorable.

Our continued focus is on service excellence in all aspects of the resort and the hygiene of the property is considered a very important point and never compromised. Thank you for bringing this matter to my attention.

Once again, thank you for sharing your review on TripAdvisor and for indicating that you would definitely return to our resort. We look forward to welcoming you and your family back, hopefully in the near future.

Sincerely
Anne-Marie Houston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jumeirah Dar Al Masyaf at Madinat Jumeirah

Property: Jumeirah Dar Al Masyaf at Madinat Jumeirah
Address: Jumeirah Beach Road | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Dubai
#2 Top resorts Hotel in Dubai
#2 Spa Hotel in Dubai
#2 On the Beach Hotel in Dubai
#3 Romantic Hotel in Dubai
#3 Luxury Hotel in Dubai
#7 Business Hotel in Dubai
Price range (per night): ₹ 21,512 - ₹ 93,351
Hotel Class:5 star — Jumeirah Dar Al Masyaf at Madinat Jumeirah 5*
Number of rooms: 283
Official Description (provided by the hotel):
Set amongst tranquil gardens, waterways, exclusive pools and Madinat Jumeirah's private beach, the intimate and exquisite summerhouses of Jumeirah Dar Al Masyaf offer newly refurbished elegant and spacious guestrooms and courtyards, personalised and generous butler service and an understated Arabian luxury experience. These summerhouses offer an exquisitely designed hideaway - the premium accommodation at the Arabian Resort of Dubai. Every summerhouse has a typical Arabian Majlis or living room where sundowners are served to guests daily before they depart by traditional abra boats, on foot or by golf buggies to one of the resort's 40 restaurants. Jumeirah Dar Al Masyaf has been completely redecorated in summer 2015 and features Arabian, Gulf and Ocean villas. Dubai's longest private beach is only steps away, as well as the many facilities within Madinat Jumeirah Resort. Souk Madinat Jumeirah features more than 80 shops, bars and restaurants. Access to Talise Spa and Talise Fitness, tennis and squash courts as well as unlimited access to Wild Wadi Waterpark are all available to guests. ... more   less 
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Also Known As:
Dar Al Masyaf At Madinat Jumeirah Hotel Dubai

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