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“Nice stay!!!”
Review of Towers Rotana

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Towers Rotana
Ranked #110 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed 7 September 2012

Very nice hotel with beautiful vista.The location was quite perfect to access all needed facilities.The staff was nice and helpful.The breakfast was a little poor with no much choices and every day the same things.And another problem was with the elevator.You have to wait sometimes 15minutes for it to come.The pool not so big but one doesn't go to Dubai for pool :)

  • Stayed: December 2011, travelled with family
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Thank bora21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, Manager at Towers Rotana, responded to this reviewResponded 9 September 2012

Dear Guest,

Thank you for staying with us.

As we continuously strive to upgrade our services and facilities, we thank you for your valuable feedback, as this will greatly help us to improve and provide good service to meet and fulfill our guests’ needs in making our guests’ stay more comfortable and enjoyable.

We sincerely hope to be able to welcome you back to Towers Rotana Dubai.

Best regards,

Michael Kasch
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 6 September 2012

This hotel is conveniently located close to the Dubai Mall and within the commercial district. I reserved this hotel through Emirates so I got a good deal but I do not think the standard of this hotel earns 4 star grading. Rooms are adequately spacious, clean and contains all the basic facilities including an iron and iron board. They have both smoking and non-smoking rooms.

Breakfast and dinner buffets are 'just ok' but no 'wow factor' you expect in a 4 star hotel in the city of Dubai. But I have noted that restaurants in this hotel are quite popular and busy and during the peak time it is quite difficult to get a proper seat if you don't have a prior reservation, so you will have to sit at the bar and have meals. I have also heard that the fine dining restaurant has won some awards also in Dubai but I haven't tried that restaurant.

The hotel staff are generally friendly except the Asian girls at the reception and the restaurants.

The thing I most dislike about this hotel is its internet pricing which cost you 30 AED (about 7U$) for just 30 minutes which is quite expensive compared to the general internet prices around the world and in most hotels wi-fi is available free of charge for its guests but its not the case in this 4 star hotel unfortunately.

  • Stayed: September 2012, travelled solo
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1  Thank Bud_Wijay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, Manager at Towers Rotana, responded to this reviewResponded 9 September 2012

Dear Guest,

Thank you for your valuable feedback.

As we continuously strive to improve our service and facilities, through comments provided by our valued guests we will be able to do so, at the same time, will make us aware on the actual guests’ experience.

Thank you for staying with us and we hope to welcome you back again.

With best regards,

Michael Kasch
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2012

I have just returned from 5 nights at The Towers Rotana, where I have to say the hotel amenities were good, nice size rooms, very attentive and helpful staff. I had breakfast twice at the hotel and the buffet selection was good. I did not have dinner at the hotel but I am told by a number of people who I met in Dubai that both the restaurants at the hotel are excellent. If I have one criticism is that in business hotels these days I would expect wireless to be complimentary! I paid a little under 35 pounds to have 3 days of wireless!
All in all a good business hotel and ideally located on the main road through Dubai.

Room Tip: Rear facing rooms look over the sea and docks, front facing rooms look over the main road and high r...
See more room tips
  • Stayed: August 2012, travelled on business
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Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, Manager at Towers Rotana, responded to this reviewResponded 3 September 2012

Dear Guest,

We are happy to know that you had a nice stay at our hotel.

Thank you very much for your kind remarks, as this will greatly help us to do better in providing good service to exceed our guests' expectations.

We look forward to welcoming you back again.

Best regards,

Michael Kasch
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2012

I have searched for the best price by booking early for a three-Rooms
the surprise when Shortly before my trip there is a discount by 40% on hotel 's Rooms. !!! !!!

  • Stayed: August 2012, travelled with family
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Review collected in partnership with Easytobook.com
1  Thank ABDULAZIZ A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, Manager at Towers Rotana, responded to this reviewResponded 30 August 2012

Dear Guest,

We thank you for your valuable feedback, as this will greatly help us to do better in providing good service to exceed our guests’ expectations.

We look forward to welcoming you again on your next visit.

With best regards,
Michael Kasch
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2012

Stayed at Towers Rotana 4* Deluxe hote. from 14th to 19th August 2012, on the 15th floor room 1518, Classic 3bed room, nice view, excellent service (gust & house keeping).
my room didn't include breakfast or lunch but it was quite cheao to go to Dubai Mall and get food cheaper in Waitrose.
Financial Centre Metro station was also were close to the hotel about 5min walking. all the restaurants was close as well they did delivery charging 5DHS per deliver.
The only down side to this hotel is the internet that they charge you 90DHS per day which is quite expensive. if they had free Wi-Fi I would rate this hotel 5*.

Room Tip: Classig King Bedrom with and extra bed was very good for three of us all adults.
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  • Stayed: August 2012, travelled with family
    • Value
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    • Sleep Quality
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Thank Nimool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, Manager at Towers Rotana, responded to this reviewResponded 3 September 2012

Dear Guest,

We are delighted that you had an enjoyable stay with us.

We appreciate your feedback as it will help us improve our services and facilities to meet our guests' need and ensure a pleasant and comfortable stay.

We sincerely hope to welcome you back again.

Best regards,

Michael Kasch
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Towers Rotana

Address: Sheikh Zayed Rd | PO Box 30430, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#82 Romantic Hotel in Dubai
#85 Family Hotel in Dubai
#98 Luxury Hotel in Dubai
#102 Business Hotel in Dubai
Price Range: ₹ 5,935 - ₹ 24,378 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Towers Rotana 4*
Number of rooms: 372
Official Description (provided by the hotel):
Conveniently located on Dubai's prominent Sheikh Zayed Road, Towers Rotana boasts some stunning views of the Arabian Sea as well as easy access to all major destinations in the thriving metropolis of Dubai. Towers Rotana is situated adjacent to the Financial Centre Metro Station, a mere 4 kms away from Burj Khalifa (the tallest building in the world), 8 kms from the golden sands of the Jumeirah Beach front and 10 kms from Dubai International Airport. Towers Rotana offers 372 rooms, suites and apartments decorated with comfort and elegance in mind. Towers Rotana is home to the Award-winning fusion fine dining restaurant Teatro, the longest bar in the Middle East Long's Bar, Award-winning all day dining restaurant Flavours on Two and lobby café, Wraps. Contemporary business facilities and 8 meeting rooms offer all the amenities needed to satisfy your requirements. The hotel's recreation facilities includes Bodylines Fitness & Wellness Club, located on the top floor of the annex building, features an outdoor swimming pool with a sun terrace, a Jacuzzi, a fully-equipped fitness centre, steam and sauna rooms, and views of the coastal residential area, Jumeriah. ... more   less 
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Also Known As:
Towers Rotana - Dubai Hotel Dubai
Hotel Rotana Dubai
Towers Rotana Hotel Dubai

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