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Carlton Palace Hotel
Ranked #213 of 556 Hotels in Dubai
Reviewed 1 May 2012

your service was very good, I had good time in your hotel. and thank you for every thing.

  • Stayed: May 2012, travelled on business
    • Rooms
Thank mahmood s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropolitan Pa... M, Front Office Manager at Carlton Palace Hotel, responded to this reviewResponded 7 May 2012

Dear Guest,

Thank you for your time taking to leave this feedback at trip advisor. I am so glad to learned that you made your stay with us wonderful and enjoyable.

We do hope that you will visit us again and again... Thank you very much!!!


Regards,

Yashvanth

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532 - 536 of 792 reviews

Reviewed 1 May 2012

I like my stay at Metropolitan palace , travelled for 3 nights , Easy check in ( No Delay at all ) , I didn't try the breakfast there , Room is big enough , Bath room was great , Very good price relative to 5 star hotels , the Location is excellent , Near the Airport and 3 Min walk to rigga St., 5 Min Walk to the Next metro station But i am really disappointed from the internet service .

Pool is Nice but still small , Gym is Ok and can Be fair enough .

I think i will go Back to this hotel in the future .

  • Stayed: April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Abdallah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropolitan Pa... M, Front Office Manager at Carlton Palace Hotel, responded to this reviewResponded 2 May 2012

Dear Guest,

Thank you indeed for your feedback and comments with regards to our facilities, location and service. I was very pleased to know that you are satisfied with us but in one area we disappointed you. However, pleased to inform that we are now in the process of making our internet connection turned into a wifi one were we expect that will give our guest full satisfaction by its service. We do hope that we will be having a chance to welcome you back at Metropolitan Palace Hotel in a very near future.


Best regards,

Yashvanth Gowda

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Reviewed 1 May 2012

very good ,kind stuff , near to every thing( airport , malls , night clubs ,....etc) but ,need to change the door alarm because it's very noisy and too loud , need sofa at excutive floor and change the wooden toilet base to be more healthy

  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Haitham_Hegazy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropolitan Pa... M, Front Office Manager at Carlton Palace Hotel, responded to this reviewResponded 2 May 2012

Dear Sir,

On behalf of Metropolitan Palace Hotel, would like to thank you for taking time to leave feedback for us. Your feedback is very much appreciated as we continuously strive to improve our services and facilities and only through comments provided by our valued guests we will be able to do so. For any inconvenience you've encountered during your stay, kindly accept our humble apology.

Look forward on your next visit.

Regards,

Yashvanth Gowda

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Reviewed 28 April 2012

I loved this hotel because of the decor:it had a typical broadway American look about it with an Arabic flavour that gave it an unique ambience. It sported a traditional Arab tent in the foyer and the grand sweeping staircase and waterfall added a dramatic effect that was unusual and extremely appealing. The beautiful pictures depicting various scenes of life in the Arab world contributed to the historical and authencic cultural influence on the hotel which was most effective. The food and restaurants were excellent too. I look forward to going there again and spending more time there.

  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marguerite C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropolitan Pa... M, Front Office Manager at Carlton Palace Hotel, responded to this reviewResponded 29 April 2012

Dear Guest,

Thank you for your comments posted and shared at tripadvisor, you really made us proud with how the hotel looks like and the food being served. With your comment, believed that it will encouraged more guest to stay in our hotel. Thank you very much and look forward for your next visit.

Regards,

Yashvanth Gowda

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Reviewed 25 April 2012

stayed here in January and February 2012,
very good hotel and very comfortable.. Rooms are good, we did eat in the hotel but found can be expensive.. good position for exploring along the creek but a little way from the beach although the hotel does run a bus there small charge.... but plenty to do in the surrounding streets of this hotel..
Hotel is a bit older than some in Dubai but the decor and the beautiful lights and staircase are spot on..

  • Stayed: January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank suek17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropolitan Pa... M, Front Office Manager at Carlton Palace Hotel, responded to this reviewResponded 26 April 2012

Dear Guest,

Thank you for taking time to leave this feedback at tripadvisor, although you stayed few months back you still have time to remember us and share your experienced. Really appreciate the way you rated our hotel. It is very true that even our hotel is quite old it is still stand among the best and we are really very proud of it.

Look forward for your next visit with us.....


Regards,

Yashvanth Gowda

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Carlton Palace Hotel

Address: Al Maktoum Rd | Deira, Dubai 56262, United Arab Emirates (Formerly Metropolitan Palace Hotel)
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#82 Business Hotel in Dubai
#111 Spa Hotel in Dubai
#119 Romantic Hotel in Dubai
#179 Luxury Hotel in Dubai
Price Range: ₹ 5,371 - ₹ 15,403 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Carlton Palace Hotel 5*
Number of rooms: 212
Official Description (provided by the hotel):
Luxurious 5-star service at the Carlton Palace Hotel. Welcome to the Carlton Palace Hotel - a grand 5-star hotel in the heart of Deira within easy reach of Dubai Creek, Dubai Airport, metro stations and the World Trade Centre. Carlton Palace Hotel is a luxurious hotel for both leisure and business travellers with an unparalleled combination of exemplary service, beautifully renovated rooms, stunning decor, international dining, central location and value for money. Reminiscent of an elegant era, the magnificent Baroque lobby with an imposing double staircase leads to the 212 spacious and newly refurbished rooms and suites. The rooms range from 32-250 m² and are centred around an imposing balustrade-lined Atrium with greenery encircling a fountain. The hotel features all the facilities of a 5-star hotel including rooftop swimming pool, spacious fitness centre with views of the city, business centre, a variety of restaurants and bars, 24-hour room service, conference and ballroom facilities as well as three floors dedicated to executive rooms and suites overlooking a classic Executive Lounge. Our welcoming staff will attend to your every need at check-in and beyond. That's a promise. ... more   less 
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Also Known As:
Hotel Metropolitan Palace
Metropolitan Palace Dubai

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