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“Very satisfied with this hotel” 4 of 5 bubbles
Review of Carlton Palace Hotel

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Carlton Palace Hotel
Ranked #194 of 544 Hotels in Dubai
Certificate of Excellence
doha
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very satisfied with this hotel”
4 of 5 bubbles Reviewed 1 May 2012

I like my stay at Metropolitan palace , travelled for 3 nights , Easy check in ( No Delay at all ) , I didn't try the breakfast there , Room is big enough , Bath room was great , Very good price relative to 5 star hotels , the Location is excellent , Near the Airport and 3 Min walk to rigga St., 5 Min Walk to the Next metro station But i am really disappointed from the internet service .

Pool is Nice but still small , Gym is Ok and can Be fair enough .

I think i will go Back to this hotel in the future .

  • Stayed April 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Abdallah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropolitan Pa... M, Front Office Manager at Carlton Palace Hotel, responded to this review, 2 May 2012
Dear Guest,

Thank you indeed for your feedback and comments with regards to our facilities, location and service. I was very pleased to know that you are satisfied with us but in one area we disappointed you. However, pleased to inform that we are now in the process of making our internet connection turned into a wifi one were we expect that will give our guest full satisfaction by its service. We do hope that we will be having a chance to welcome you back at Metropolitan Palace Hotel in a very near future.


Best regards,

Yashvanth Gowda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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759 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (146)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Riyadh, Saudi Arabia
1 review
4 of 5 bubbles Reviewed 1 May 2012

very good ,kind stuff , near to every thing( airport , malls , night clubs ,....etc) but ,need to change the door alarm because it's very noisy and too loud , need sofa at excutive floor and change the wooden toilet base to be more healthy

  • Stayed April 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Haitham_Hegazy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropolitan Pa... M, Front Office Manager at Carlton Palace Hotel, responded to this review, 2 May 2012
Dear Sir,

On behalf of Metropolitan Palace Hotel, would like to thank you for taking time to leave feedback for us. Your feedback is very much appreciated as we continuously strive to improve our services and facilities and only through comments provided by our valued guests we will be able to do so. For any inconvenience you've encountered during your stay, kindly accept our humble apology.

Look forward on your next visit.

Regards,

Yashvanth Gowda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 28 April 2012

I loved this hotel because of the decor:it had a typical broadway American look about it with an Arabic flavour that gave it an unique ambience. It sported a traditional Arab tent in the foyer and the grand sweeping staircase and waterfall added a dramatic effect that was unusual and extremely appealing. The beautiful pictures depicting various scenes of life in the Arab world contributed to the historical and authencic cultural influence on the hotel which was most effective. The food and restaurants were excellent too. I look forward to going there again and spending more time there.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marguerite C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropolitan Pa... M, Front Office Manager at Carlton Palace Hotel, responded to this review, 29 April 2012
Dear Guest,

Thank you for your comments posted and shared at tripadvisor, you really made us proud with how the hotel looks like and the food being served. With your comment, believed that it will encouraged more guest to stay in our hotel. Thank you very much and look forward for your next visit.

Regards,

Yashvanth Gowda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
chelmsford
2 reviews
5 of 5 bubbles Reviewed 25 April 2012

stayed here in January and February 2012,
very good hotel and very comfortable.. Rooms are good, we did eat in the hotel but found can be expensive.. good position for exploring along the creek but a little way from the beach although the hotel does run a bus there small charge.... but plenty to do in the surrounding streets of this hotel..
Hotel is a bit older than some in Dubai but the decor and the beautiful lights and staircase are spot on..

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank suek17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropolitan Pa... M, Front Office Manager at Carlton Palace Hotel, responded to this review, 26 April 2012
Dear Guest,

Thank you for taking time to leave this feedback at tripadvisor, although you stayed few months back you still have time to remember us and share your experienced. Really appreciate the way you rated our hotel. It is very true that even our hotel is quite old it is still stand among the best and we are really very proud of it.

Look forward for your next visit with us.....


Regards,

Yashvanth Gowda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha
1 review
5 of 5 bubbles Reviewed 25 April 2012

I have been satying in this hotel frequently for quite some time now and find it more comfortable and the staffs around from the valet driver to everyone one in the hotel are simply marvelous. The hotel has its own charm but they need to upgrade themselves and need to look at in provinding free wifi access as this is one of the basic needs to any business traveler.
Apart from this enrol to their loyalty programe where in you could be benifited out of it later which I would be very soon.

Room Tip: Look for rooms on the higher floors to have a tight sleep
See more room tips
  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Abdullah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropolitan Pa... M, Front Office Manager at Carlton Palace Hotel, responded to this review, 26 April 2012
Dear Abdullah,

You are most welcome in your next visit with us and we would like to invite you to sign up with our loyalty program and enjoy the privilege of it. Being a member of it, you will definitely would love to stay more at Metropolitan Palace Hotel.

Thank you for your feedback and appreciation on our service. With regards to wifi access, please note that we are already working for it and hopefully by your next visit you will be able to enjoy the wifi service.

Look forward on your next visit.


Regards,

Yashvanth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Carlton Palace Hotel

Property: Carlton Palace Hotel
Address: Al Maktoum Rd | Deira, Dubai 56262, United Arab Emirates (Formerly Metropolitan Palace Hotel)
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#82 Business Hotel in Dubai
#102 Spa Hotel in Dubai
#119 Romantic Hotel in Dubai
#167 Luxury Hotel in Dubai
Price range (per night): ₹ 5,238 - ₹ 12,701
Hotel Class:5 star — Carlton Palace Hotel 5*
Number of rooms: 212
Official Description (provided by the hotel):
Luxurious 5-star service at the Carlton Palace Hotel. Welcome to the Carlton Palace Hotel - a grand 5-star hotel in the heart of Deira within easy reach of Dubai Creek, Dubai Airport, metro stations and the World Trade Centre. Carlton Palace Hotel is a luxurious hotel for both leisure and business travellers with an unparalleled combination of exemplary service, beautifully renovated rooms, stunning decor, international dining, central location and value for money. Reminiscent of an elegant era, the magnificent Baroque lobby with an imposing double staircase leads to the 212 spacious and newly refurbished rooms and suites. The rooms range from 32-250 m² and are centred around an imposing balustrade-lined Atrium with greenery encircling a fountain. The hotel features all the facilities of a 5-star hotel including rooftop swimming pool, spacious fitness centre with views of the city, business centre, a variety of restaurants and bars, 24-hour room service, conference and ballroom facilities as well as three floors dedicated to executive rooms and suites overlooking a classic Executive Lounge. Our welcoming staff will attend to your every need at check-in and beyond. That's a promise. ... more   less 
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Also Known As:
Hotel Metropolitan Palace
Metropolitan Palace Dubai

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