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“Excellent hotel”
Review of J5 Rimal

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J5 Rimal
Ranked #39 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed 10 April 2012

We were at Rimal Rotana for 7days. Service was top class from the moment we entered the hotel, all the way to the time we left. They always provided a service with a smile from all levels and would go out of their way to assist in any way they could. An excellent hotel with the facilities, including the gym and swimming pool. The location of the hotel was excellent, as all the amenities near by and 10 min from airport and other places of interest. A highly rated hotel.

  • Stayed: April 2012, travelled with family
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1  Thank Amjed Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wael I, Manager at J5 Rimal, responded to this reviewResponded 24 April 2012

It was indeed a delight to know that you had an enjoyable stay at the Rimal Rotana. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for my team to learn that we have met your satisfactions.

We are looking forward to the pleasure of welcoming you once again to Rimal Rotana in the near future. Rest assured that we would continually provide you with the best services and personalized care at all times.

Yours sincerely,

Wael Ibrahim
Director of Rooms

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Reviews (742)
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530 - 534 of 743 reviews

Reviewed 25 March 2012

Lovely rooms with beautiful air conditioning. Very neat and clean. Was there for just a few hours but was pleasant. Friendly and very helpful staff, went the extra mile to give me an upgrade when my room wasnt ready, nice ambience, conveniently located very close to the airport so it is not difficult to finish work and come back for your bags. GREAT swimming pool with temperature control so that is a HUGE plus. Only minus point I would give is the poor breakfast spread. For a city with more than half the population from India there was hardly anything Indian about the breakfast. Mostly breads and fruits n nuts. But its manageable so not such a huge crib as such.

Room Tip: Great hotel in terms of convenience and close proximity to the airport.
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  • Stayed: March 2012, travelled on business
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Thank SundarTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wael I, Manager at J5 Rimal, responded to this reviewResponded 10 April 2012

Thank you for posting your positive review on trip advisor which will be shared with the team here.

I have noticed as well your suggestion to add more Indian dishes to our Breakfast Buffet, and I assure you that we will take it in to consideration.

I hope to welcoming you back in the near future – but for longer stay this time.

Kind regards,

Wael Ibrahim
Director of Rooms

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Reviewed 27 February 2012

Friendly welcoming staff, large CLEAN rooms with a kitchenette which is handy for families , great shower , breakfast was plentiful, fresh and lots of variety ..
Great location in Deira, 15 mins to airport by taxi and cost 35aed approx (catch the metro it cost 6aed and takes 15 -20min) , 5 min walk to the metro station, 2 min walk to a convenience store,
Definately recommend this hotel to all .. many thanks Rimal Rotana team ..

Room Tip: I had a studio room on the 4th floor which was great ..
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  • Stayed: February 2012, travelled solo
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Thank Kiwi_travellor2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wael I, Manager at J5 Rimal, responded to this reviewResponded 1 March 2012

Thank you for your review, and the fact that the Hotel Location was very convenient for you being in the down town.

I hope to welcome you back in the near future.

Kind regards,

Wael Ibrahim
Director of Rooms Division

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Reviewed 27 February 2012

staff is extremely helpful and goes the extra mile to please the guests, we arrived early morning (04h00) and could even have food and beverages until we could check in. convenient to metro and airport, Excellent breakfast buffet, reception staff is very knowledgeable on tips for things to do and excursions. Rooms are spacy, good value for money and outstanding personal service. Very recommendable.

  • Stayed: February 2012, travelled as a couple
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Thank Boeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wael I, Manager at J5 Rimal, responded to this reviewResponded 1 March 2012

Thank you for sharing your positive comments on Trip Advisor, and I’m pleased to know that our team's efforts met your expectation.

We will always ensure providing our guests with the best services and quality worth the money they pay, and I hope to welcome you back in the near future.

Kind regards,

Wael Ibrahim
Director of Rooms Division

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Reviewed 22 February 2012

The room was spacious, tidy and well equipped. Staff of every rank was very friendly and obliging, with no exception at all. The hotel was well situated with the Al Rigga metro station just around the corner.
In the evening of Sunday 19th of this month of February we found a note from management in our room wishing us a good trip back and reminding us that check out time was 12.00 on Monday. In the same note we were informed that in the event of a request for prolongation of our stay or even just for late check out they unfortunately would not be able to honour it as the hotel was fully booked up.That very Monday at 5 a.m. I fell ill, and my condition worsened so that finally around 10 o'clock we asked for the hotel doctor. Dr. Salim preferred to have me transferred to the hospital. In the meantime, and even without our asking, personnel had already arranged that we could keep our room until 4 p.m. and they promised that if necessary, they would try to arrange an other room after that ! I was transported with the hotel shuttle bus to the hospital, and after my treatment there we just had to give a phone call and the same bus came and brought me back to the hotel. We finally managed to check out just before 4 p.m. Our extended stay, nor the transport with the hotel bus were charged on our account. We got well in time at the airport at midnight for our plane back to Belgium.
We wish to express our sincere thanks to all members of personnel, including housekeeping, who did their job just in a perfect way, and we especially want to thank those who helped us so well the last day of our stay.
We will warmly recommend the Rimal Rotana to all our family and friends.
Anita Meuleman and Willy van Driessche

  • Stayed: February 2012, travelled as a couple
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Thank Willy v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wael I, Manager at J5 Rimal, responded to this reviewResponded 1 March 2012

Mrs. Meuleman,

Thank you for posting your review on Trip Advisor, and I hope you feel better by now.

As one of our main values is to maintain a Long Term Relationship with our valued guests, we are striving to spare no efforts to provide them with exceptional services to assure their repeated visits in the future.

I have shared your positive comments with the team here, and I’m sure it will keep them motivated to continue their efforts to exceed our guest expectations at all times.

I'm looking forward to welcome you back in the not too distant future.

Kind regards,

Wael Ibrahim
Director of Rooms Division

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about J5 Rimal

Address: Al Muraqqabat Road, Dubai 27070, United Arab Emirates (Formerly Rimal Rotana)
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#7 Best Value Hotel in Dubai
#35 Luxury Hotel in Dubai
#89 Business Hotel in Dubai
#107 Family Hotel in Dubai
#117 Romantic Hotel in Dubai
Price Range: ₹ 3,957 - ₹ 13,082 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — J5 Rimal 4*
Number of rooms: 123
Official Description (provided by the hotel):
Conveniently located on Al Muraqqabat Street in Deira, J5 RIMAL provides an ideal base to discover Dubai whether you are traveling for business or leisure. Dubai International Airport (DXB) is located just 5km away and some of the city's most familiar addresses like the Dubai World Trade Centre, Dubai International Financial Centre and Downtown Dubai with the legendary Dubai Mall and Dubai Fountains all just 10km away. Al Rigga Metro Station located less than 600m walking distance from the property allows guests the freedom to begin exploring the city that is right at their doorstep the moment they arrive. Effortlessly combining the freedom and flexibility of apartment style accommodation within a hotel with all the guest services you would expect, J5 RIMAL delivers lavish comfort and space with discreet yet attentive service in equal measures. Arranged over 7 floors each of the 97 studios and 26 one and two-bedroom suites provide cleverly configured spaces to create home from home accommodation solutions for guests visiting the city for extended stays either alone or with friends and family. J5 RIMAL also offers greater flexibility and comfort for business stays in the city. With more space to work and relax, they offer the perfect solution for business visitors on temporary projects and contracts or as a relocation base. An abundance of natural light filling the lobby and public areas creates inviting and warm spaces to meet for coffee or dine at the inviting J5 Cafe, while the rooftop swimming pool, fully equipped gymnasium, sauna and steam room offer more opportunities to rejuvenate. Flexible meeting space for up to 35 guests also makes J5 RIMAL an ideal venue for small residential meetings ... more   less 
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Also Known As:
Rimal Rotana - Dubai Hotel Dubai
Rimal Rotana Hotel Dubai

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