We were placed in this hotel by Emirates Airlines due to a 12-hr layover. The concierge had very poor customer service. They did not communicate information unless we asked. We had to inquire about the free buffet we were told we would get; which they denied. After many complaints from us and others, they agreed to open it but not until 10:30pm. I have 4 children who needed to be up by 4am to catch a flight, that is way too late to offer dinner. They did give us a voucher for room service; however, the lentil soup and biryani were so spicy, I couldn't eat it. One of our rooms had tiny cockroaches all over the bathroom. Another smelled of mold, which was throughout the bathroom. The high-speed internet was too slow for my phone to connect. Overall, the unfriendly staff and lack of clean rooms are enough for me to not stay here or recommend to others.
- Official Description (provided by the hotel):
- Landmark Plaza Hotel - Baniyas located in Deira at Al Nasser Square, Just next to Baniyas Metro Station in the heart of Dubai’s shopping and commercial area, just 10 minutes drive from the Dubai International Airport and the Dubai International Exhibition Center and the famous shopping malls and walking distance to the Gold Souk and the wholesale markets. The hotel atrium lobby also has its own shopping center featuring 50 different shops. Offers 127 luxurious standard rooms including 33 Queen Sized rooms, 65 Twin rooms, 17 King Size rooms, 12 Triple rooms. Each air-conditioned room is equipped with parquet flooring, working desk, IDD telephones, Free WIFI facility, satellite television with in house movies, and a hair dryer and mini bar. 24 hours room service and coffee shop, Delight Multi Cuisine Restaurant everyday serves sumptuous Buffet Breakfast and Buffet Lunch. Al Sadeeq Cafe offer variety of snacks and refreshments. ... more less
- Reservation Options:
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- Also Known As:
- Landmark Plaza Dubai
- Landmark Hotel Dubai
- Hotel Landmark Plaza