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Reviews (2,858)
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Show reviews that mention
All reviewsdubai creekrooftop poolthe executive loungeglasshouse restaurantfloor to ceiling windowscorner roomclose to the airportcall to prayerminutes from the airportgold soukrose petalsa short taxi ridean upgradejumeirah beachfree shuttleburj khalifaexcellent hotel
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293 - 298 of 2,858 reviews
Reviewed 2 August 2017

Great location,the staff were very friendly and accommodating in particular front desk managers/supervisors and staff (Ms Leagh, Mr Mahmmod ,Sadique,Alaaeldine and Patrick).Ms Sanam and her team at the Glass restaurant were superb so as the staff at executive club . They would go out of their way to make your stay as comfortable and enjoyable possible.

Room Tip: Generally rooms were good size . One bedroom suite is excellent so as the corner rooms with creek view
  • Stayed: July 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Khash N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Director of Operations at Hilton Dubai Creek, responded to this reviewResponded 13 September 2017

Dear Khash N,

Many thanks for your time in posting a review of your recent stay at the Hilton Dubai Creek.

We are so delighted to acknowledge your positive feedback regarding your experiences while staying with us and we're glad that you found our location, Executive lounge, Glasshouse Restaurant, and most especially the level of service you received from our team members very much to your liking. I assure that your kind words and compliments have been conveyed to them.

We are happy to know that we were able to meet your expectations of a Hilton experience. Your recommendation on TripAdvisor is indeed treasured and we look forward to welcoming you back in the nearest future so please feel free to contact me directly should you need my personal assistance with your next booking.

Sincerely yours,

Mohamed Nazih
Director of Operations
Hilton Dubai Creek
T: +971 4 2127201 | Email: Mohamed.Nazih@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2017 via mobile

An excellent hotel, shame I was not here long enough to fully appreciate it! Staff on reception lovely and were upgraded so we could see views. Everyone polite and helpful from security to waiting staff. Breakfast worth getting up for! Room was comfortable and spotlessly clean, just we couldn't work out how to keep the air conditioning on! I'm sure there was a way.

Stayed: July 2017, travelled as a couple
2  Thank sarah_jane_moody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Front Office Manager at Hilton Dubai Creek, responded to this reviewResponded 8 August 2017

Dear sarah_jane_moody,

Thank you so much for your stay with us and the kind comments on Tripadvisor.
Your words are a great motivation for our teams in the various departments and will be shared accordingly.

We do hope to welcome you back in the neat future.

Please do contact us prior to your upcoming stay.

Best regards,

Joachim Jacimowitsch
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2017 via mobile

Staff is very hospitable. Executive lounge is very comfortable for meetings and a snack. Green house is great for breakfast. Rooms are very spacious and modern. Close to city center mall and gold suk. Recommend it

Stayed: May 2017, travelled on business
1  Thank ajoyk742
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Director of Operations at Hilton Dubai Creek, responded to this reviewResponded 1 August 2017

Dear ajoyk724,

Many thanks for your time in posting a review of your recent stay at the Hilton Dubai Creek.

We truly appreciate your positive comments especially the kind of service you received from our team members. Rest assured that your kind words and compliments have been conveyed to them.

We are delighted to know that you were satisfied with our location, rooms, in using our Executive Lounge and you had an enjoyable breakfast experience at Glasshouse.

We are grateful for your recommendation and we are looking forward to welcoming you back in the not so distant future.

Sincerely yours,

Mohamed Nazih
Director of Operations
Hilton Dubai Creek
T: +971 4 2127201 | Email: Mohamed.Nazih@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2017

Overall experience was very positive. Breakfast was varied and offered a plentiful choice. Room had fabulous view and was very comfortable. Staff friendly, helpful and efficient. Rooftop pool was a big hit and very quiet.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
2  Thank BEAROldSchool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Director of Operations at Hilton Dubai Creek, responded to this reviewResponded 30 July 2017

Dear BEAROldSchool,

Many thanks for your time in posting a review of your recent stay at the Hilton Dubai Creek.

It is a pleasure for us to note that you found your overall experience much to your liking and that you were satisfied with our rooms and rooftop, with its amazing views of the nearby creek and Dubai city skyline as well as your breakfast experience and most especially the overall service you received from our team members. Rest assured that your kind words and compliments have been conveyed to them.

Your feedback is valuable to us as we all look forward to welcoming you back in the nearest future. Please feel to contact me directly should you need my personal assistance with your next booking.

Sincerely yours,

Mohamed Nazih
Director of Operations
Hilton Dubai Creek
T: +971 4 2127201 | Email: Mohamed.Nazih@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2017

We stayed here as it was close to the airport on arriving during the evening. Check in was efficient, welcoming and excellent. Leah was very helpful and upgraded us to an amazing executive room. The room was clean and very comfy. We ordered a club sandwich from room service due to it being so late and it was of very good quality. Breakfast the next day was the same prior to moving to sister property in Jumeriah beach. All staff welcomed us back to the hotel at breakfast, remembered our faces and made us feel very welcome. Due to location we had already booked the beach Hilton however this is definitely a great hotel to stay in.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
2  Thank 131fahadu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Director of Operations at Hilton Dubai Creek, responded to this reviewResponded 30 July 2017

Dear 131fahadu,

Many thanks for your time in posting a review of your recent stay at the Hilton Dubai Creek.

We're glad to note that you were satisfied with your overall experience during your stay with us and found our location, overall service, F&B products and facilities to your liking. We are delighted to know that we were able to meet most of your expectations.

Your feedback is valuable to us and we do look forward to welcoming you back in the nearest future. Please do not hesitate to contact me should you need my personal assistance with your next booking.

Sincerely yours,


Mohamed Nazih
Director of Operations
Hilton Dubai Creek
T: +971 4 2127201 | Email: Mohamed.Nazih@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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