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Reviews (754)
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All reviewsal rigga roadmetro stationdry hotelindian restaurantbedroom apartmentroof top swimming poolclose to the airportfamily hotelclub roomearly checkexcellent hotelrooms are largechecking incomfortable staydeirahandiiftar
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Reviewed 15 October 2017 via mobile

we were 9 persons and we choose two suit(two bedroom apartment), in first days we have to talk with them about clean room and towel hot water
, the location is great near metro,city centers,food,
the pool is good,
the breakfast for five stars hotel wasnt good enough
when u eat breakfast u felt bad oil smell on your clothes because of fry eggs of course on different floors,
the room was clean, persnoal behaviour was good and kind

Stayed: October 2017, travelled with family
1  Thank alirezaafshar_ar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jood Palace Hot... D, Manager at Jood Palace Hotel Dubai, responded to this reviewResponded 16 October 2017

Dear Valued Guest,

It is always beneficial to learn from our guests where improvement is required.

We really appreciate your compliments and we will look into each issue that you have noted, in an attempt to improve our service.

Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future.

Sincerely,
JOOD Palace Hotel, Dubai Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017

Great property, very close to the Metro station and Al Ghurair Centre shopping mall. The area surrounding this hotel is full of restaurants, bars and cafes. It's close to the airport as well. Rooms are large and spacious. They have great staff, always with a smile on their face, polite and friendly, busy assisting guests. I had lunch at Handi, their most famous Indian restaurant. They serve authentic Indian cuisine, extremely different from the Indian food you get from other restaurants here in Dubai, I would say the best Indian food you can get in town! Overall, this property gives you great value for your money!

  • Stayed: October 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank Inasu C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jood Palace Hot... D, Manager at Jood Palace Hotel Dubai, responded to this reviewResponded 16 October 2017

Dear Valued Guest,

Thank you for dining with us.

We appreciate your kind words and delighted to find your lunch at Handi very comfortable and enjoyable. It is always helpful to have your feedback as it will drive us to excel more in providing our guests our warmest welcome, genuine service.

We look forward to your continued patronage and to have the pleasure of serving you again in the future.

Sincerely,
Jood Palace Hotel, Dubai-Management Team

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Reviewed 12 October 2017 via mobile

My husband and I have been old visitors at this hotel for the past 15 years. Rooms are clean and spacious. Staff are friendly. But the only two things that I could mention, were that breakfast facilities were not as good as they used to be. Sausages at least one day old, same goes for potatoes and pastries!

And second, was the swimming pool. Water not clear whatsoever. Life guard claimed it was chlorine but it can’t be chlorine for entire 5 days that we stayed in. And they used to supply swimmers with complementary ice creams.... but none this year!!

But overall a very comfortable hotel in comparison to 5 star places in Deira. I just hope it could have been located in better area in Dubai. Area around it, is pretty rough!

Stayed: October 2017, travelled on business
Thank HelenNasser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jood Palace Hot... D, Manager at Jood Palace Hotel Dubai, responded to this reviewResponded 15 October 2017

Dear Valued Guest,

We appreciate your time for having a moment providing us your feedback regarding your stay.

While it is always helpful to find out from our guests where enhancement is required, it is considerably more satisfying to read the very flattering comments you wrote. We always value your kind words. We always wanted to provide the best possible experience for all our guests. We were happy to find your stay enjoyable and comfortable.

Once again, we thank you for your comments and we hope to have another opportunity to serve you better in the future.

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Reviewed 2 October 2017 via mobile

Stayed for 2 nights and this place is showing age. There was a big hole in the shower pipe and they did not fix it. This hotel is alcohol free ( I did not see that on the internet ) and the breakfast was tasteless with poor hygiene ( chef used his bare fingers to touch my egg! ). The lift did not work well ( some buttons were out of order ) and there was a mosquito in my room....

Stayed: September 2017, travelled on business
Thank Ianfung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jood Palace Hot... D, Manager at Jood Palace Hotel Dubai, responded to this reviewResponded 5 October 2017

Dear Valued Guest,

On behalf on the management team of JOOD Palace Hotel, Dubai we would like to thank you for reviewing your stay with us.

Your input and the feedback are vitally important to us and we are very sorry to hear that your stay with us didn't meet your expectation, please accept our sincerest apologies and we will look into each issue that you have shared, in an attempt to correct and improve our service.

Sincerely,
Jood Palace Hotel, Dubai-Management Team

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Reviewed 1 October 2017 via mobile

This is an amazing property to stay at very comfortable amazing rooms very clean and offer a nice range of food also incase you don’t want to go out.
Situated at al rigga road which is like one of the best place to stay has a metro station at walking distance. There is nice range of restaurant down on the street where u can try Lebanese and Indian both. And a very clean and amazing property former taj palace hotel now know as jood palace.

Stayed: October 2017
Thank Shaziya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jood Palace Hot... D, Manager at Jood Palace Hotel Dubai, responded to this reviewResponded 5 October 2017

Dear Valued Guest,

On behalf on the management team of JOOD Palace Hotel Dubai we want to thank you for your great comment about our hotel and it is always our pleasure to be at your service.

We are very happy to hear that you enjoyed your stay with us and for sure you’re valuable comments will drive us to excel more in providing excellent service to our valued guests like you.

Sincerely,
Jood Palace Hotel, Dubai Management Team

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