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“dubai's best kept secret” 5 of 5 bubbles
Review of JA Jebel Ali Beach Hotel

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JA Jebel Ali Beach Hotel
Ranked #61 of 544 Hotels in Dubai
Certificate of Excellence
Portsmouth, United Kingdom
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“dubai's best kept secret”
5 of 5 bubbles Reviewed 1 June 2012

This hotel is set away from the hustle and bustle of Dubai, it is quiet with a fantastic beach and lots of amenities, such as horse riding and the kids club. The rooms are classic and some would say old school, and the service is top class. A perfect hotel for those who want peace and quiet and drinks and dinner over looking the beautiful Arabian Gulf. We have stayed her before and would definitely stay here again.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank dogsdontfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, 3 June 2012
Dear dogsdontfly,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

It is always a pleasure to read reviews from our returning guests, and I would like to thank you for your kind words in relation to the facilities available at the resort as well as for our fantastic beach.

I look forward to having the pleasure of personally welcoming you back to Jebel Ali Golf Resort and Spa in the near future, and once again thank you for taking the time to post your review on TripAdvisor.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (527)
Date | Rating
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  • Chinese (Simplified) first
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English first
catsSurrey
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 1 June 2012

we had a holiday of 11 days fully inclusive at this resort and i must say it is first class,the facilities,the food and the atmosphere was all 5 star.It is on the beach but there are grass areas where ther are plenty of sunbeds and sun shades.The food in all the restaurants is fantastic as well as the service but i must admit the best service we recieved was from the manager of the ibn majeb restaurant mr. Jake Delea who sorted out a problem with our grandaughter with efficiency and politness by managing his staff well.The resort it a bit out of the way but there are buses which are free to malls and the atlantis waterparkThis is a resort for couples and familys with children as ther is plenty to do if required.
Bad points the rooms are small for a 5 star resort and the air conditioning in the rooms dont reach the temp.set so the room can be warm at night

Room Tip: try the palm court
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  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank catsSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, 3 June 2012
Dear catsSurrey,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

I was happy to read that you enjoyed your recent vacation on the All Inclusive Package and felt that the resort is first class.

I was however sorry to read that you found the air conditioning was not working to your satisfaction, which meant the room was not at your desired temperature. I would like to apologise for this and for any discomfort that this may have caused you.

Despite the above, I would like to thank you for your kind words in relation to the facilities available, as well as for the food and service which you felt was fantastic.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Golf Resort and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North of England
Level Contributor
97 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 bubbles Reviewed 1 June 2012

This was our second visit to the hotel and this time we brought our two daughters - one with her boyfriend - plus our 3 year old grand-daughter.
We had brilliant service again from the start to the end of the 2 week holiday.
We had made a couple of requests with regard to room allocations and these were met exactly to our wishes and Viktor was very helpful on reception at check-in.
Everything was perfect - food, drinks, service etc. The staff are all so helpful and friendly. Special mention to Mahesh and Guijimon at the Captains Bar for looking after us so well and to Vincent for helping us with 6 sunbeds and parasols every day!
Thanks as well to Kingsley for keeping our rooms (on the first floor) spotless - not too easy in the daughters' rooms with all their stuff scattered around - I didn't envy him!!
And a special mention to the 'balloon man' who thrilled our grand-daughter almost every night with a balloon gift!
Not a lot more to add really to my previous review from last year and completely agree with all the other positive reviews - it really is a special place. The hotel is not lavish and sumptuous like some of the city hotels but it has a wonderful atmosphere and cannot be bettered for a truly relaxing stay.
As a final special touch to the holiday our daughter received a proposal of marriage from her boyfriend and they have said that they would definitely love to return for their honeymoon!!
My husband and I will certainly be returning next year.

  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank scorching
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, 3 June 2012
Dear scorching,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

What a pleasure it was to read your review, and what fantastic news that your daughter received a proposal of marriage also!

I was happy to read that once again, you found the service to be brilliant and you have also mentioned many associates individually, who looked after you and your family, which I will ensure that your compliments are shared with them.

I would also like to thank you for your kind words in relation to the food and beverage that you also enjoyed.

I look forward to having the pleasure of personally welcoming you back to Jebel Ali Golf Resort and Spa in the near future, and once again thank you for taking the time to post your review on TripAdvisor.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scotland
2 reviews
5 of 5 bubbles Reviewed 31 May 2012

took me and my 2 girls for my wifes 50th birthday to jebel ali cannot put into words how good it was the all inclusive a must as drink expensive and wife and girls on the cocktails woudnt like the bill at end of week.food amazing .rooms great hope to be back one day

Stayed May 2012, travelled with family
Helpful?
Thank colonelfritz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bora Bora, French Polynesia
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 bubbles Reviewed 30 May 2012

The hotel is really good: rooms are big and well equipped, personnel is extremely kind. Breakfast is amazing, with plenty of choice. The beach is very nice, as well as the sea, the view is not so nice due to all the constructions around. Fantastic swimming pools, outdoor and indoor, excellent also the spa. One negative aspect of the hotel: the access to the beach is from a small and secondary door, they could have done it better. The hotel is very far from the city centre, taxi's are not expensive though. Recommended also to families with children. There are several restaurants in the hotel, prices are quite high but the choice is amazing. Drinks are also very expensive.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank xarus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, 3 June 2012
Dear mikka00,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

I was pleased to read that you enjoyed your vacation, and I would like to thank you for your kind words in relation to the resort and its facilities, along with your praise for the breakfast buffet.

We welcome all feedback which allows us to continually improve, and as such I would like to thank you for your comments in relation to the beach access. We are regularly carrying out price comparisons on all our products with other hotels, in order to ensure that we remain competitive within the local market, and I was sorry to read that you felt the prices were a little on the higher side.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Golf Resort and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JA Jebel Ali Beach Hotel

Property: JA Jebel Ali Beach Hotel
Address: Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Top resorts Hotel in Dubai
#23 Romantic Hotel in Dubai
#24 On the Beach Hotel in Dubai
#44 Family Hotel in Dubai
#45 Spa Hotel in Dubai
#57 Luxury Hotel in Dubai
#123 Business Hotel in Dubai
Price range (per night): ₹ 8,446 - ₹ 35,551
Hotel Class:5 star — JA Jebel Ali Beach Hotel 5*
Number of rooms: 231
Official Description (provided by the hotel):
Situated on the golden shores of the Arabian Gulf, the Jebel Ali Beach Hotel at the award-winning Jebel Ali Golf Resort features 231 standard rooms and suites over 5 floors. In addition to the palm-lined private beach and temperature-controlled swimming pools, the resort also features a 9-hole golf course with golf academy, 80-berth marina, horse riding stables, a variety of different restaurants and bars and The Spa, a purpose-built wellness facility overlooking the beach. ... more   less 
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Also Known As:
Jebel Ali Golf Hotel Dubai
Jebel Ali Golf Resort And Spa
Jebel Ali Hotel Dubai
Jebel Ali Golf Resort Spa

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