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“Pure Luxury”

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Burj Al Arab Jumeirah
Ranked #26 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed 1 June 2012

I stayed here for a week for business purposes. It is the best hotel in Dubai. Absolutely wonderful service. The rooms were very beautiful. Have seen nothing like it before. Very friendly staff.

  • Stayed: March 2012, travelled on business
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4  Thank kingjman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heinrich_Morio, General Manager at Burj Al Arab Jumeirah, responded to this reviewResponded 9 June 2012

Dear Guest,

Greetings from Burj Al Arab.

Thank you for taking the time to share your feedback on tripadvisor following your recent stay in Burj Al Arab. I hope that you had a pleasant return journey.

We are delighted to read your great review post your stay in Burj Al Arab. It gives us great pleasure to know that you thoroughly enjoyed your stay with us.

We have communicated your feedback to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future.

We are looking forward to welcoming you back in Burj Al Arab.

Meanwhile please do not hesitate to contact me for any further assistance.

Yours Sincerely,

Heinrich Morio
General Manager
Burj Al Arab

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,346 - 2,350 of 4,462 reviews

Reviewed 1 June 2012

Would not go again, as too pretencious for me personally. Well worth the experience. A butler attending your every need. A beautiful duplex suite, with really tasteful and stunning Arabian interiors, and great view of Dubai coastline at night.

Just love the honeycomb view on the rising balconies as you look up from the hotel lobby and the lighting effects are wonderful.

  • Stayed: July 2011
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2  Thank shytwy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heinrich_Morio, General Manager at Burj Al Arab Jumeirah, responded to this reviewResponded 9 June 2012

Dear Guest,

Greetings from Burj Al Arab.

Thank you for taking the time to share your feedback on tripadvisor following your recent stay in Burj Al Arab. I hope that you had a pleasant return journey.

We are delighted to read your great review post your stay in Burj Al Arab. It gives us great pleasure to know that you thoroughly enjoyed your stay with us highlighting the design and architecture of Burj Al Arab.

We are looking forward to welcoming you back in Burj Al Arab.

Meanwhile please do not hesitate to contact me for any further assistance.

Yours Sincerely,

Heinrich Morio
General Manager
Burj Al Arab

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2012

Once in my life I felt like royalty...Arrived at airport given flowers by the driver, arrive at the hotel greeted by door staff and given cold towelettes and delicious dates upon arrival at door of hotel. Escorted up to our floor by lovely hostess. Shown our room by our gracious butlers (2 on each level) of who organised everything from restaurant/spa bookings, exchange of currency to booking hire cars & had the ability to book tours as well. Wonderful treats like welcome red wine and water plus extra generous Hermes bathroom products! Easily worth $$$. The building is so visually extravagant from the artitecture to the views of the sea in our room. Visit the spa which has their swimming pool ( one mixed) & the rest for men and women only. Make sure you take a ride on the glass elevators up to sky bar for a panormaic view of the "islands of the world"+ general view of attractions of Dubai.
On reading the travelers reviews I wish we had done the culinary flight. :( and I believe the water park opposite the hotel at wadi wadi which is complimentary would have been great fun but no time argh...
The only thing i found slightly disappointing that the restaurants & alcahol are very expensive for the quality but to make up for that the staff were amazing ( my husband requires gluten free menu) we mentioned to the butler at our first meeting . We walked into any booked restaurant by the butlers he was attended to by the staff in each restaurant of which foods he could eat & if not adquate selection was there the chef would bring him other selections from the other restaurants. The difference between this hotel any other hotel is the customer service and care given by all the al burj staff which exceeds any level imaginable and I believe cannot be matched anywhere else.

  • Stayed: May 2012, travelled as a couple
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4  Thank AradiaJames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heinrich_Morio, General Manager at Burj Al Arab Jumeirah, responded to this reviewResponded 9 June 2012

Dear Guest,

Greetings from Burj Al Arab.

Thank you for taking the time to share your feedback on tripadvisor following your recent stay in Burj Al Arab. I hope that you had a pleasant return journey.

We are delighted to read your great review post your stay in Burj Al Arab. It gives us great pleasure to know that you thoroughly enjoyed your stay with us from the airport pickup, your suite and suite amenities to the service provided by Burj Al Arab’s team.

I have noted your overall experience and feedback regarding the price of our Alcoholic beverages menu, kindly note that the premium products that are sourced from overseas comes on a higher price followed by various import fees in Dubai which affect the retail rate of these products. Your invaluable feedback is important to ensure that we continually deliver the ultimate experience Burj Al Arab is renowned for and exceed your expectations for future visits

We have communicated your feedback to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future.

We are looking forward to welcoming you back in Burj Al Arab,

Meanwhile please do not hesitate to contact me for any further assistance.

Yours Sincerely,

Heinrich Morio
General Manager
Burj Al Arab

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2012

I was very sad to leave and had tears in my eyes as I shook the hand of Mr Hilal saying goodbye and think he felt my emotion too....has a truly grand suite with the snooker table on the 20th floor. My spa treatment by Cora and Sao was very professional. Inden at the pool kept us refreshed.our butlers Martin and Steven did a great job and did the doormen. Our room was decorated to a high standard by the lovely Nezha and wish her all the best. The 2 Mohammed's in Al Iwan are always so kind. Lastly Nimal you do a fantastic job and a big thank you. There is value for money at the Burj and expect to pay highly for alcohol. I will not be doing another review on the Burj because I personally know it cannot get better for us.

Room Tip: The higher the better for a great view
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  • Stayed: May 2012, travelled as a couple
    • Value
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7  Thank Andrea R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2012

The hotel is in a artificial island made for this amazing hotel. The luxe is the must of all hotel, the rooms are great and the room service available 24/7 is the easiest thing to make your dreams come true. The only thing is that everything as a cost. And to be onest is not very cheap. Suggested for honeymoon.

Thank JackMoore100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Burj Al Arab Jumeirah

Address: Jumeira Road | Umm Suqeim 3, Dubai 74147, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 On the Beach Hotel in Dubai
#12 Business Hotel in Dubai
#16 Family Hotel in Dubai
#19 Spa Hotel in Dubai
#24 Luxury Hotel in Dubai
#24 Romantic Hotel in Dubai
Price Range: ₹ 95,290 - ₹ 2,47,987 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Burj Al Arab Jumeirah 5*
Number of rooms: 202
Official Description (provided by the hotel):
The distinctive sail-shaped silhouette of Burj Al Arab is more than just a stunning hotel, it is a symbol of modern Dubai. Yet for all the wonder this stunning structure provides when you finally see it in person, it is the service within that really makes the Burj Al Arab so extraordinary. Repeatedly voted the world's most luxurious hotel, this magnificent destination offers you the finest service and facilities throughout - right down to an optional chauffeur-driven Rolls Royce. Burj Al Arab suite-only accommodation offers discreet check-in within your rooms, a private reception on every floor and a host of personal butlers, each a warm messenger of our unparalleled hospitality. Come and experience it for yourself. ... more   less 
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Also Known As:
Burj Al Arab Dubai
Burj Al Arab Rates
Seven Star Hotel Dubai
Burj Al Arab Hotel Dubai
Dubai Burj Al Arab
Al Arab Burj Hotel
6 Star Hotel Dubai
Burj Al Arab Price

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