Very disappointing experience at this hotel. Being a SPG platinum member and having booked connecting rooms 3 weeks in advance it was a very unpleasant surprise to be informed at check in that "connecting rooms could not be booked in advance" or that there had been a "communication error". We ended up having two smoking rooms not close to each other.
Management contacted the next day profusely apologized but we left the hotel nevertheless as this was not the first problem related to room allocation.
- Official Description (provided by the hotel):
- Sheraton Dubai Creek Hotel & Towers is a newly renovated 5-star landmark hotel, which for over 36 years has extended warm hospitality to discerning guests on the trade waters of Dubai Creek. The 268 guestrooms and suites provide a relaxing escape from the bustling city for both the business and leisure traveller. The fully refurbished and brand new rooms offer the perfect setting of style and technology. All guestrooms feature enhanced technology with a 42 inch LED television, media hub and WiFi, the signature Sheraton Sweet Sleeper(R) Bed, Shine for Sheraton bath amenities, in room safe, iron complete with ironing board, tea and coffee facilities and much more. The hotel offers a wide array of restaurant options to please all palettes, including Italian restaurant Vivaldi by Alfredo Russo, Indian restaurant Ashiana by Vineet and Creekside Japanese Restaurant. ... more less
- Reservation Options:
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- Also Known As:
- Dubai Sheraton