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“Re-visited and yes it is still great”

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Sofitel Dubai Jumeirah Beach
Ranked #63 of 550 Hotels in Dubai
Certificate of Excellence
Athens
Level 4 Contributor
44 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Re-visited and yes it is still great”
Reviewed 12 August 2012

I visited the hotel for the first time in Jan 2011 during its soft-opening.I got a chance to go back there in July 2012.

Everything is still great!

I got to swim in the swimming pool this time. Its relatively small but nice. Well located on this sort of "bridge" going over the JBR walk. The water though was very warm; normal for this time of the year.

I also got to try a couple of dishes in the AOC restaurant. Good service and good food as well.

Room Tip: Aim for a room on the upper floors; as in all hotels
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  • Stayed July 2012, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank athensfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review, 13 August 2012
Dear Guest,

Thank you for staying at Sofitel Dubai Jumeirah Beach again after a year. I am extremely satisfied to know that you were happy with your repeat stay as well. We strive to improve our services constantly and provide consistently good experience to our guests, if not better. Please do not hesitate to contact me on your future visits on customer.service@sofiteljbr.ae.

I look forward to welcoming you back,

Sincerely,

Sami Nasser
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Wirral
Level 3 Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 August 2012

Brillant hotel & service, down fall is having to work across the construction site to the beach. Also the pool area is small and needs more sun lounges as it tends to get very busy even in non peak season. Be aware there is no private beach area, you are given beach towels and mats and there are no umbrellas to shade under and it becomes very hot. Recommend going to swim in the sea at 7.30/8am as its not too hot and the experience is amazing. Breakfast buffet - plenty of variety in choice, well presented but a bit expensive. Vast amount of restaurants on the walk to chose from. Plenty of taxis's available day and night. When booking a room ask for as close to the front of the hotel as possible so you get a wider view of the sea.

Room Tip: If you want a better sea view ask for close to front of hotel as possible
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank APUWirral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review, 13 August 2012
Dear Guest,

Thank you for staying at Sofitel Dubai Jumeirah Beach on your recent trip to Dubai. Thank you for taking the time to appreciate the hotel, its location, the services extended and the buffet breakfast. We value all the feedback we get and take appropriate actions to constantly improve our service standards.
I look forward to welcoming you back,

Sincerely,

Sami Nasser
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England
Level 4 Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 11 August 2012 via mobile

My friend and I stayed at the Sofitel recently. From the great beach front location, attentive service, excellent breakfast, fabulous room (especially the bath room) and lovely communial areas we had a wonderful time. The pool itself is lovely but the area is quite small so gets busy. Not much of a problem as people are going off to do different things in the day which frees up beds. First hotel I have been to that give you cold towels at the pool and fruit skewers so that was a nice suprise. Any extras we asked for (eg iron/extra towels) we got it. We were even helped with all of our shopping bags to the room and delivered a cake to the room for my friends birthday. Thanks Sofitel. Had a great time and would definately recommend!

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PRwritesareview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review, 12 August 2012
Dear Guest,

Thank you for staying at Sofitel on your recent visit to Dubai with your friend. Thank you for taking the time to appreciate the hotel location, amenities, breakfast choice, the guestroom decor, the communal areas, and the Ambassador service. I will definitely share your comments with the team as it will help us in our continuous efforts to improve our service standards.

I look forward to welcoming you back,

Sincerely,

Sami Nasser
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 August 2012

Amazing hotel. Awesome location, Service is unbeleivable. My only complaint was after arriving late at night after a long 15 hour flight stop over, my room was not ready. Besides the small problem the rest of the stay was worth it. the beach is great. a great tim when catching a cab from the airport to the hotel is ask the to drom you off at the Marriot. the drive down the long oneway street can tak a while. we were ther for the Dubai film fest so this might have been the cause. we failed to notify our bank when leaving home the credit card would not work and they were very understanding and sorted out the problem. would def stay there again.

Room Tip: the higher the room, the longer it takes to get down to the lobby. the views however are worth it.
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  • Stayed December 2011, travelled with friends
    • Value
    • Location
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Helpful?
1 Thank KelvinJohannesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review, 12 August 2012
Dear Guest,

Thank you for staying at Sofitel Dubai Jumeirah Beach. I appreciate you taking the time to write a review on TripAdvisor. We take all the feedback we get very seriously as it helps us to improve our guest satisfaction standards. We request our guests to book a night in advance if they are arriving late night as the official check-in time is 3.00pm. This prevents guests from facing any inconvenience in case of long-flights. This is also the standard in the city. Please consider the policy next time as we want your next stay to be flawless.
Do not hesitate to contact me on customer.service@sofiteljbr.ae.

Sincerely,

Sami Nasser
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 4 Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 August 2012

This is one of the best places to stay in Dubai. The location of the property is amazing, its situated at the Jumeirah Beach Residency's upmarket WALK. The rooms in the hotel are excellent and the service is also commendable.

Just walk out of the hotels lobby and you have a lot of options to eat, ranging from fast food like KFC to Fine dining Cafe's like PAUL. Food will never be a hassle for you in this area. There is a line of cafes and food joints.

The swimming pool is small but has an amazing infinite touch to it, overlooking the palm islands and the atlantis hotel.

How can i forget the spread of the breakfast. it was the best breakfast i have ever had in a hotel. Specially the freshly baked croissants and pancakes. What more could you ask for the hotel serves complementary Evian at the breakfast.

Transportation will never be a problem as you can easily get taxis around the hotel.

Yes the night gets loud when people from all over the city come to JBR to show off their cars. But for the car lover like me that loud roars of supercharged engines is a symphony.

Overall an excellent experience to stay at the hotel, will surely get back here.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NikunjDuggal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review, 12 August 2012
Dear Guest,

Thank you for staying at Sofitel Dubai Jumeirah Beach and for taking the time to review your experience. We value all the feedback we get and share it with rest of the Management to encourage our Ambassadors to continue providing the excellent service that we are known for. I am happy to know that you liked the hotel's location, the infinity pool, the buffet breakfast and the view.
Do not hesitate to contact me on customer.service@sofiteljbr.ae should you decide to visit Dubai again.

Sincerely,

Sami Nasser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Dubai Jumeirah Beach

Property: Sofitel Dubai Jumeirah Beach
Address: The Walk | Jumeirah Beach Residence, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 On the Beach Hotel in Dubai
#35 Romantic Hotel in Dubai
#38 Family Hotel in Dubai
#45 Business Hotel in Dubai
#58 Luxury Hotel in Dubai
Price range (per night): ₹ 5,776 - ₹ 30,291
Hotel Class:5 star — Sofitel Dubai Jumeirah Beach 5*
Number of rooms: 438
Official Description (provided by the hotel):
Luxury beachfront hotel combining French spirit with Dubai's most appealing features: waterfront location, sea-view and direct access to The Walk, the city's stylish beachside promenade and outdoor shopping area. 35 Minutes from Dubai International Airport, close to Dubai Media City, Jebel Ali Free Zone, two of Dubai's biggest shopping malls, and three prestigious golf clubs. Leisure facilities: Beauty Salon, Infini-pool, Health Club, Sauna and Steam room. One restaurant and three lounges present truly international flavors. A dedicated Inspired Meetings team meets the needs of business travellers. Free wi-fi and a separate meetings floor ensure a satisfactory business operation. ... more   less 
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Also Known As:
Sofitel Dubai Jumeirah Beach Hotel Dubai

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