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“Better than expected with reviews” 3 of 5 bubbles
Review of Ibis Deira City Centre

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Ibis Deira City Centre
Ranked #179 of 544 Hotels in Dubai
Barnsley, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Better than expected with reviews”
3 of 5 bubbles Reviewed 7 April 2012

Only complaint I have was why can't you take an half pint glass in your room ? From the bar Madness. Reception staff and cleaners was realey great. Cafe staff speant more time watching to make sure we dident take an half pint glass to our room big mistake for us asking. Crazy to say it but you get a small glass in your room any way why can't you have a large glass ?? Petty other than that if you want other things in your room pay more. It's better than a travel lodge however they would give you a large glass

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Dave&Gill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelsDirector, Manager at Ibis Deira City Centre, responded to this review, 8 April 2012
Thank you for taking the time to tell us about your experience at the Ibis Dubai City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.


Sincerely,
Hotels Director
Email: H6481-GM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (199)
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  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
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English first
Spring, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 1 April 2012

Close to the airport. Basic, clean accommodations but I felt it was more expensive than it should have been for what was offered. Across from a mall and a 5 min walk from a Metro station. Towels are thin and there's only a body/hair wash liquid for the shower and a handwash liquid at the sink. No clock/radio or iron/board. The shower stall is badly designed -- there's a fixed barrier covering only half the stall, so water gets out when you shower. May be OK for a night's stay during a layover but not much more than that.

  • Stayed March 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank irfanTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelsDirector, Manager at Ibis Deira City Centre, responded to this review, 8 April 2012
Thank you for taking the time to tell us about your experience at the Ibis Dubai City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.


Sincerely,
Hotels Director
Email: H6481-GM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, United Kingdom
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 31 March 2012

Situated next to the metro and the mall, this rather basic hotel is in a good location. The staff are polite and helpful, though not particularly efficient. The amenities listed on the website are rather misleading; for example the pool is located in the hotel next door and can be used for a fee. It's cheap though, so I guess you get what you pay for.

  • Stayed March 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Alexandra J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelsDirector, Manager at Ibis Deira City Centre, responded to this review, 1 April 2012
Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Ibis Dubai City Center.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Ibis.


Sincerely,
Hotels Director
Email: H6481-GM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 31 March 2012

Being next to Diera city center, it gives you easy access to the city center food court as well as central shopping location. Being near to the diera city center metro station gives it easy access via the Dubai metro from airport or anywhere else in the city. It takes between 07-08 minutes from the airport while using the metro to reach the IBIS.

Would recommend to anyone looking for clean, tidy room at a convenient location.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank aghaaamir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelsDirector, Manager at Ibis Deira City Centre, responded to this review, 1 April 2012
Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Ibis Dubai City Center.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Ibis.


Sincerely,
Hotels Director
Email: H6481-GM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Deira City Centre

Property: Ibis Deira City Centre
Address: 8th Street, Port Saeed District | opp Deira Mall City Centre, Dubai 185310, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Restaurant Wheelchair access
Hotel Style:
#28 Best Value Hotel in Dubai
#160 Business Hotel in Dubai
Price range (per night): ₹ 4,637 - ₹ 12,971
Hotel Class:2 star — Ibis Deira City Centre 2*
Number of rooms: 365
Reservation Options:
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Also Known As:
Ibis Deira City Centre Hotel Dubai
Ibis Hotel Dubai
Deira City Centre Ibis

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