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amit_8
Delhi

great family place in a nice location

5.0 of 5 bubblesReviewed 1 Feb 2013
It was such a wonderful experience to be at this property. Everybody at the hotel was so helpful and fantastic. The location is nice, 25 minutes from airport, 10 minutes from Emirates mall, and 15 minutes from Dubai mall. We really appreciate our upgradation of our room from studio apartment to one bedroom apartment. Great views, just minutes from Marina, and JBR promenade, which is a great place for a walk and the beach area. Totally recommend this for families
Date of stay: January 2013
Room Tip: just make a prior request for upgradation to the manager. choose upper floors, away from all the...
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mkeshreh, General Manager at The Radisson Blu Residence, Dubai Marina, responded to this review
Responded 12 Feb 2013
Thank you for your kind comments, I am delighted you had a great stay.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 28 January 2013

We (wife, 15 month old and myself) stayed for 4 nights over Xmas. Check in was good and the staff were great. We stayed in a 1 Bedroom self catering apartment. The rooms were quite large (except the bathroom which was really small) and contained everything you need (kitchen, lounge room had everything). You did need to buy your own washing up liquid. We were on the highway side and the road could be heard but you do forget about it and it doesn't worry you. All in all we were very pleased with the hotel/room itself.

The location for us was perfect for what we wanted (however others may want to be in the middle of the city, not on the edge like this place is). Just a short walk and you were at the beach and the JBR walk and the restaurants. The shopping mall was very close and not too busy which was good. the marina had lots of restaurants and they were quite good (not all chains like most places in Dubai). We caught the metro most days to the other attractions and caught the occasional taxi.

I think for the price, this is a great place to stay. Other hotels close by that were right on the beach cost allot more, so if you are wanting to save some money but still want to be close to the beach and want a hotel that is of a great standard, this is the place. If you want to spend lots of money on accommodation and want a resort, this is not the place. I would stay again and i would recommend others.

Date of stay: December 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Scooter_in_London
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mkeshreh, General Manager at The Radisson Blu Residence, Dubai Marina, responded to this reviewResponded 12 February 2013

Thankyou for your kind comments I do hope to see you again here at the hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2013 via mobile

Check in/out were good.
Room also ok.
The location is near the marina, and also the Marina mall nearby.
Poolside ok
Fitness ok regarding the cardio aspect
Breakfast good with fresh fruits, and good omelett made upon asking.
But a big downside, and this is the story:
Checked in late sunday, and were told breakfast wasnt included,which it should be because the room was booked with Sas Eurobonus points.
Was told to get decision monday morning. Same discussion on Monday. 2 times.
Same discussion Tuesday, still no word from the Front desk manager.
Wednesday still no word from Front Desk Manager, and know I thought it had gone too far, so I emailed Radisson Head Office in Dubai about the issue.
Then, in the afternoon I got an email saying that they were sorry for the mistake, and everything should be corrected.
On thursday we checked out.
I feel sorry for the reception staff,who were most helpful at everytime, but the ignorant Front Desk manager didnt even bother to get out and talk to me even though he was sitting in the back office.
But in all fairness, it did get solved in the end, and the reception staff were great.
But the manager aint impressive at customer handling

Date of stay: January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank cnsweden
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mkeshreh, General Manager at The Radisson Blu Residence, Dubai Marina, responded to this reviewResponded 12 February 2013

Thank you for your feedback. We pride ourselves on delivering outstanding customer service, it seems that we failed to deliver on a couple of occasions during your stay. Please accept my sincere apologies.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2013

I have just returned with my friends from a week long stay in radisson marina, generally i liked hotel and ithink its well woth what i paid and also the rooms a clean and spacious and very well equipped. The location is very good, close to jbr for food and also marina for shisha, train station and marina mall are very close and have everything u need. The only problem is that difc dubai mall area is quite far and it takes a while before you reach there. Room service is extremely slow, i ve waited for at least 30 mins to getwater or coke. We had three room facing all side of the hotel, and the biggest problem is a noise which is constantly coming fro sh zaed road. I ve used earplugs to sleep on my 7 th floor room.

The only thing which was unusual is that i have recieved a call from hotel ( Anjel) one day before arrival to check which time i was coming, so i just check whether the room which i requested from mr mohammed a (!) month before arrival was there booked for me, which the person said that she has a note from mohammed in thesystem but there ia no such rooms available. I was shocked one day before arrival, so had to call longdistance to the hotel 4 times and talk to anjel who just said there is nothing she could do. I was so dissapointed.

Thanks to their very professional manager Murad all of my problems were resolved when I arrived, and I recieved what i requested. Being pretty loyal toradisson i would say that all my expectations were met and i would consider for my next stay. Especially if they will instal a noise reducing windows and find a better beach partner, as riva club offered by hotel is expensive and by far not worth or in other words ot better that public JBR beach

Room tip: Upper floors and marina view only
Date of stay: January 2013
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MukanKZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mkeshreh, General Manager at The Radisson Blu Residence, Dubai Marina, responded to this reviewResponded 12 February 2013

Thank you for your comments, I will certainly look into your feedback to ensure that such experiences are not repeated. I hope to welcome you back to the hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2013

We thoroughly enjoyed our stay here at this hotel. We arrived on an early flight not expecting to be able to check in right away but we were able to store our luggage and use the pool and shower facilities on the third floor to freshen up before heading out to look around the beach and marina. We did end up getting our room earlier than the stated check in time and were upgraded to a two bedroom apartment. The apartment was great, very spacious and modern with a hugh bathroom off the main bedroom and another decent bathroom on the second room. The lounge area is huge and there are flat screen TV's in every room. The balcony was nice although we were facing a building that was being constructed, just bad luck there! I was worried that the room might be noisy as the hotel is close to the highway and there is lots of building work around, but it was very quiet and we had a great sleep.
We didn't eat at the restaurant so can't comment on that, but the staff in the reception area were fantastic and so helpful with any query.
The location of the hotel is good for access to the Marina and beach, its a short walk down to the Beach Walk. Taxi's are very cheap to get around so we used these to get to attractions that were further away.
All in all we enjoyed our stay at the hotel and would recommend it to anyone looking for a reasonably priced hotel in the Marina area.

Date of stay: January 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JPRICE_10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mkeshreh, General Manager at The Radisson Blu Residence, Dubai Marina, responded to this reviewResponded 12 February 2013

Thank you for you kind comments, I hope to welcome you back to the hotel very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2013

I stopped over in Dubai for 3 nights on my way to India. I went with my family and we stayed at the Radisson Blu Residences. We were given a 2 Bedroom apartment with city views on the top floor. The hotel was definitely in top notch condition. One thing you will notice is you won't find many hotels that are under a 4 star ratings in Dubai. Dubai is all about excellent service and the Radisson Blu definitely offered it. Our apartment was easily 1200 sq ft, this was a huge plus because with a family of four going on an extended trip to India we had a lot of bags. So the additional room that the hotel offered helped out a lot. One of the things we didnt enjoy was the location of the Hotel. It was really hard to find out where to exactly live in Dubai. The Mariana area felt like one of the better posh areas that we would enjoy. We definately enjoyed the hotel but the location wasn't the best. Majority of the attractions and things to do were closer to downtown. Also the train system was to help get around but Dubai is a big city that is spread out. The hotel is 'close' to the train. Approximately 3/4 of mile walk to the nearest station.

The positives:
-Large 2 bedroom apartment - around 1200 sq ft. - Was very comfortable and roomy.
-Great city view from balcony
-Exceptionally Clean and Quiet
-Excellent Service - Most requests were taken care of quickly

The negatives:
-The location was a real damper on the trip, made it difficult to get around, Taxis can get expensive.
-Not really close to the train

If this is your first visit to Dubai I can't recommend staying here. But if this isn't or you have no interest of seeing the major attractions in Dubai then I highly recommend this Hotel. The hotel offers everything you'd expect from a top hotel. Oh by the way there is also a pool which we didnt get a chance to take advantage of!

*note there is a new building being built right next to the hotel, based on the construction in Dec 2012 it didnt appear it would obsure any views of the city.

Date of stay: December 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Chirag S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mkeshreh, General Manager at The Radisson Blu Residence, Dubai Marina, responded to this reviewResponded 14 January 2013

Thank you for your kind feedback. I hope we have the opportunity of welcoming you back soon.
On your next visit you should try the Marina Mall and Walk, JBR with many Restaurants and coffee shops both of which are within 5 minutes walk. Try The Marina Metro station it maybe a little closer as is within a 7 minute walk.

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