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Four Points by Sheraton Sheikh Zayed Road, Dubai
Ranked #91 of 541 Hotels in Dubai
Certificate of Excellence
joshr502
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice Hotel”
4 of 5 bubbles Reviewed 29 March 2010

My wife and I stayed at this hotel for two nights and we found it very enjoyable. The rooms were nice and the beds were very comfortable. The only downside to the room was that the shower head was a little on the short side. My wife is about 5'11 and she could not stand directly under the shower head.

The breakfast at the hotel was not the greatest. Not horrible, but it was free. So, I guess you get what you pay for! The pool was a nice size pool up on the roof. We used it at night and it was nice and relaxing. No other guests were there, so crowding was not an issue.

Overall, this was a nice hotel and definatly a good value.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joshr911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPSheikhZayedRoad, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, 8 April 2010
Dear Joshr911,

Thank you for the positive review of our hotel. We are very happy to hear that you enjoyed your stay with us here at the Four Points by Sheraton Sheikh Zayed Road Dubai.

We hope to see you very soon for your next stay in Dubai.

Sincerely,
Mohamed A.
Deputy General Manager
Four Points by Sheraton Sheikh Zayed Road Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,989 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (353)
Date | Rating
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England
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 28 March 2010

Got back yesterday, after a week long stay with my husband. Overall I would recommend the hotel, but some points worth mentioning, Firstly the negatives, albeit minor ones...
Bathroom - tolietries are low grade, and no shower gel provided. Towels are a joke, only a face-cloth, hand towel and hair towel per guest, Nothing suitable for after showering / bathing.
Tourist info - it's there, but not freely offered, you have to ask specifically fotr whatever you're after, eg maps.
Transfers - we were charged 110AED for a taxi pickup form the airport, organised through the hotel. We sorted our own taxi for the journey back, and it cost only 25 AED!!

Now for the postives...
The staff there were all very friendly, and the serving staff at breakfast were excellent.
The rooms were spotless and elegant, like the rest of the hotel. We upgraded from a classic room to a preferred room for an extra 15 AED per night, and it was well worth it.
The pool area on the 43rd floor was excellent, great views, especially at night.
The breakfast each morning was very good. Enough variety.

The location was ok, with a couple of starbucks, mini-markets, and restaurants within easy walking distance. Two restaurants we'd recommend were ViceVersa and Coco's. Ate at both twice! Be prepared, apart from the few places locally, you'll have to grab a taxi to go anywhere (beach, shops etc), but they are cheap enough.

I would go back there for sure, but probably take a bath towel!!

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paulaldavison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPSheikhZayedRoad, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, 8 April 2010
Dear Paulaldavison,

Thank you for taking the time to write our review. We are very happy to know you enjoyed your stay at the Four Points by Sheraton Sheikh Zayed Road.

I read your comment about the bath towels and toiletries. We take all comments seriously be it positive or negative. If you would like to discuss your experience with us, please send us an email to sheikhzayed.dubai@fourpoints.com, so we may address it with you directly.

We hope to see you again very soon for your next stay in Dubai.

Sincerely,
Mohamed A.
Deputy General Manager
Four Points by Sheraton Sheikh Zayed Road Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kerava, Finland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 March 2010

I stayed on Four Points by Sheraton, Sheikh Zayed road for the second time. It was less than 4 months from my previous stay in the same hotel. Yet again my stay was very comfortable and pleasant. Hotel room was very nice and shiny when I arrived, and the little room service I needed worked well (laundry, changing linen). It was also easy to get to desert safari by the tourist desk on the ground level. The staff was very helpful, especially at the pool deck level they were very kind and friendly. They even remembered me from my last trip, which was nice! =)

There were just couple minus sides to mention: the wifi-network on rooftop seemed quite weak from time to time or didn't appear to exist at all. Secondly, I was hoping to avoid the mess with my two bookings which was supposedly combined before my trip, or at least that is what they said in the e-mail when I asked about it. But on location, I needed to clear out things again.

All in all, nice stay, helpful staff and excellent location. Not much to complain. And I never get tired of the wonderful views at the rooftop pool and bar area! =)

  • Stayed March 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AliquisNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPSheikhZayedRoad, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, 8 April 2010
Dear AliquisNJ,

Thank you for the positive review of our hotel. We are very happy to hear that you enjoyed your second stay with us here at the Four Points by Sheraton Sheikh Zayed Road Dubai and hope you will return very soon for a third and fourth stay!

PS- Great pictures you have posted for us on Facebook!

Sincerely,
Mohamed A.
Deputy General Manager
Four Points by Sheraton Sheikh Zayed Road Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 17 March 2010

I stayed in a business suite for a week in January '10. The room was great, lots of space and good quality furnishings. Really comfortable bed. The bathroom was a bit standard, but fine and clean. They could do with better toiletries, I ended up buying my own. The wrap-around roof terrace on the 40-something floor is great, stunning views and comfortable sun-loungers. The pool isn't huge, but this didn't bother me at all. I felt very comfortable and safe at the hotel as a single female traveller. Lunch at the bar on the roof terrace in the sun was very tasty and good value for money. The hotel is in a great location for the new Dubai Mall. Easy and cheap to get to by taxi. The Waitrose supermarket there was great for in-room supplies. If you're into spa treatments the Nivea Spa at Dubai Mall is a must, lovely staff and wonderful treatments for very reasonable prices. Make sure you catch the fountains outside the Dubai Mall & Burj Dubai, you get a great view from any of the restaurants' outdoor terraces. I would happily stay here again, good value for money.

  • Stayed January 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ellen v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPSheikhZayedRoad, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, 8 April 2010
Dear MartiniLondon,

Thank you for the positive review of our hotel. We are very happy to hear that you enjoyed your stay with us here at the Four Points by Sheraton Sheikh Zayed Road Dubai.

We hope to see you very soon for your next stay in Dubai.

Sincerely,
Mohamed A.
Deputy General Manager
Four Points by Sheraton Sheikh Zayed Road Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vantaa, Finland
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 17 March 2010

Our stay at Four Points Sheraton Sheikh Zayed Road was very nice, comfortable and the Hotel staff really make it to feel like home.

All staff was very kind and professional feeling and they were very happy to attend to fill our every needs. Even i wanna say all staff was amazingly good at their jobs, especially i have to send greetings to this really amazing guys who definitely rise four points class with that 1 more point, Magesh and Paul from top (pool) floor and Sameer from the M floor (Pub). They were not just good, they make us to feel like a home and that is a lot.

I went to this trip with my girlfriend. So we lived in common room in 4th floor. It had that one room (with a king bed and its own bathroom and safe).

Room have possibility to warm water and have also small cooking possibilities which was enough us to enjoy to coffee in morning. Normally we go also to have breakfast to different places like Vice Versa (about 200m from hotel) which was very nice place.

Room have also balcony (with closed doors) and with a nice town view. The location was also central to everywhere we needed to go. Had no trouble catching a cab or if we have some questions at all with anything, the Hotel staff arrange anything or everything, even make calls for us to different places so we don't have to stress anything.

Top floor have nice small Gym which we used guite a lot, and Sauna (props) which was almost Finnish temperature. Pool itself was a little bit small but hey, it was in Top floor and it was nice (warmed) one.

Summa summary, even we didn't take suite or the most expensive room we have a very nice stay in this hotel.

If we will get back to Dubai, this is the Hotel i will come back.

Recommered

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JukeVantaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPSheikhZayedRoad, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, 8 April 2010
Dear JukeVantaa,

Thank you for the positive review of our hotel. We are very happy to hear that you enjoyed your stay with us here at the Four Points by Sheraton Sheikh Zayed Road Dubai.

We hope to see you very soon for your next stay in Dubai.

Sincerely,
Mohamed A.
Deputy General Manager
Four Points by Sheraton Sheikh Zayed Road Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Sheikh Zayed Road, Dubai

Property: Four Points by Sheraton Sheikh Zayed Road, Dubai
Address: Sheikh Zayed Road, Dubai 116162, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#61 Romantic Hotel in Dubai
#77 Family Hotel in Dubai
#78 Business Hotel in Dubai
#85 Luxury Hotel in Dubai
Price range (per night): ₹ 6,122 - ₹ 41,500
Hotel Class:4 star — Four Points by Sheraton Sheikh Zayed Road, Dubai 4*
Number of rooms: 384
Official Description (provided by the hotel):
Four Points by Sheraton Sheikh Zayed Road is strategically located on the most prestigious stretch of Sheikh Zayed Road. We’re within easy reach from the World Trade Centre, Dubai International Convention & Exhibition Centre, Dubai International Financial Centre, various corporate hubs and Business Bay. The world’s largest mall, Dubai Mall, the spectacular Dubai Fountain and the world’s tallest tower, Burj Khalifa are a convenient 5 minute drive away. If you’re keen on exploring the city, the Four Points by Sheraton Sheikh Zayed Road is where you want to be, with 2 metro stations within easy reach and Dubai International Airport just 15 minutes away. Whether you’re in town for business or leisure, you’re in for a great stay in each of our 384 modern, comfortable and spacious guest rooms, suites and apartments. After a long day of business or sightseeing, enjoy spectacular views from our floor-to-ceiling windows or relax in front of the flat screen TV, before getting a good night’s sleep in the Four Points by Sheraton Four Comfort Bed™. Plus, enjoy free extras like bottled water and wireless Internet access. Our business rooms offer extra space for the working professional on the go, plus complimentary access to the Z Lounge, where you can enjoy breakfast, happy hour and all-day snacks. The one, two and three bedroom apartments are ideal for families and extended stays. Start each day with a good breakfast at The Eatery, our all-day dining restaurant. After a hard day’s work or sight-seeing, relax at Charlie’s and enjoy steaks and a great selection of local, regional and imported craft beers from our Best Brews™ Program. If you’re in the mood for the exotic, try our authentic Moroccan Restaurant or indulge in hearty Italian buffet at Luigi's. If you’re looking to get active, the Four Points by Sheraton offers a well-equipped gym and one of the highest located pools in the area, on the rooftop. Level 43 Sky Lounge, also on the rooftop, was named Best Bar in the Middle East at the Middle East Hotel Awards. It offers an excellent venue to enjoy tasty treats, drinks and spectacular 360 degree views of Dubai’s skyline. ... more   less 
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Also Known As:
Four Points By Sheraton Sheikh Zayed Road Dubai Hotel Dubai
4 Points By Sheraton Sheikh Zayed Road Dubai
Four Points Dubai
Dubai Four Points
Dubai Sheraton

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