King Ocean Deluxe Room - 45 m²
This is my 1st stay at Atlantis, The Palm, I booked for 2 nights for an Ocean King Room with (full Sea view), including Breakfast. However, my stay was not relaxing. The breakfast hall was packed and the alleyways were very crowded. This would be my first and last stay, this place is Not for me.
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Hilton
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Atlantis is nothing short of a surreal dream. Upon entry you’re greeted by the incredible beauty of the hotel itself. The staff are so he kind and happy to help you with any of your needs. We went straight to the private imperial beach to enjoy some relaxation and we’re pleasantly surprised to get complimentary drinks for happy hour! Our server Grish was AMAZING! He kept the drinks flowing and read my mind when I wanted some salty snacks! Before I knew it he arrived with a tray of pringles and nuts, my day was made! Thank you so much for the amazing time! I’m so excited to see what the rest of our stay holds!
Dear demianam2019,
Thank you for your positive review on TripAdvisor.
It is always a great pleasure to read feedback such as yours. We are very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. It’s great to hear that you saw excellent value in our Imperial Club. With benefits worth over AED 3000 per day, we feel it’s the perfect choice for guests seeking additional luxury and comfort.
We are certain that the whole team looks forward to having the opportunity to welcome you back here at Atlantis, The Palm.
Best regards,
Guest Relations Team, Atlantis, The Palm
Amazing experience we had drinks at the beach and Grish hosted us and was AMAZING!!!!! The hospitality is out of this WORLD. Thank you to Grish our new friend and definitely will be back. This whole place is so dreamy. Must come to Dubai and experience the imperial beach club!!
Dear RobertM3589,
Thank you for this wonderful feedback and for taking the time to share your experience on TripAdvisor.
It is a great pleasure for us to know you have enjoyed your stay with us to the fullest and that our team has contributed to an unforgettable experience at Atlantis, The Palm. Indeed, each member of our team is equipped with professionalism, sincerity and passion to deliver consistent guest’s satisfaction.
I will happily share your kind comments with our teams as they are a great reward to their efforts.
We look forward to welcoming you back.
Best regards,
Guest Relations Team, Atlantis, The Palm
Was a nice experience lodging at Atlantis hotel. Services was on point and great customer care. Jeffery (Bellman) a concierge did receive as well and helped to pack our bags in the car. He is a Great guy.
Dear sikahyuhb,
Thank you for your review on TripAdvisor.
At Atlantis, The Palm, we strive to create amazing experiences and everlasting memories for our guests. Following your feedback, we are glad to learn that we were able to do so.
Furthermore, we are glad that our team has contributed to an unforgettable experience at Atlantis, The Palm. Indeed, each member of our team is equipped with professionalism, sincerity and passion to deliver consistent guest’s satisfaction. I will happily share your kind comments with our teams as they are a great reward to their efforts.
On behalf of the team here, we would love to have you back for another brilliant stay in the future.
Best regards,
Guest Relations Team, Atlantis, The Palm
We had a great day by the hotel's family pool! We are very grateful to Mizan and Jovin for their kind attitude! Thanks!
The hotel is great and we are very happy to have spent a sunny week here! we will certainly visit you again, as well as the wonderful restaurants in the hotel!
Dear Ивайло М,
Thank you for this wonderful feedback and for taking the time to share your experience on TripAdvisor.
It is a great pleasure for us to know you have enjoyed your stay with us to the fullest and that our team has contributed to an unforgettable experience at Atlantis, The Palm. Indeed, each member of our team is equipped with professionalism, sincerity and passion to deliver consistent guest’s satisfaction. We will happily share your kind comments with our team as they are a great reward to their efforts. We are also glad to know that you enjoyed your time at our family pool and the wide variety of restaurants that we offer.
Thank you once again and we look forward to welcoming you back at Atlantis, The Palm.
Best regards,
Guest Relations Team, Atlantis, The Palm
I spent two nights with my family at Atlantis the palm, Dubai celebrating our anniversary, Everything was more than perfect, Special Thanks to Mr. Jayesh (Housekeeping Manger) for the amazing room decorations and setup.
Dear sarahU8346WZ,
Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm.
We are delighted to read that you had an amazing time in Atlantis, The Palm and are honored that you joined us to celebrate your anniversary. It is fantastic to hear our team has contributed to a successful and memorable stay with us and to hear that you found the service you received whilst staying with us to be excellent brings us great joy as we pride ourselves in our personalized service here at Atlantis, The Palm.
We will personally extend your kind words to our housekeeping team for a job well done.
Thank you once again and we look forward to welcoming you back at Atlantis, The Palm.
Best regards,
Guest Relations Team, Atlantis, The Palm
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