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“Best hotel we have ever been too!!” 5 of 5 bubbles
Review of Atlantis, The Palm

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Atlantis, The Palm
Ranked #91 of 544 Hotels in Dubai
Certificate of Excellence
Riyadh, Ar Riyad, Saudi Arabia
Level Contributor
110 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Best hotel we have ever been too!!”
5 of 5 bubbles Reviewed 8 September 2012

My wife and I celebrated our 1st wedding anniversary at this hotel and it was AMAZING!!! From the moment we checked in to our late check out we were treated like royalty! All the staff were so helpful and friendly, the water park is brilliant and in my opinion much better than the wild wadi, the lost chambers us a must see also! The rooms are decorated very nicely and are spacious and ours had a great view of the palm and the Dubai skyline! We ate at the Shore restaurant and enjoyed an amazing sea food platter! Overall our weekend was unforgettable and we are already planning our return trip next year!! As it was our anniversary we also received complimentary early check in, late check out and a free upgrade to a higher floor - as well as a cake after our evening meal!!

Room Tip: We chose a room higher up with a balcony overlooking the palm!! Awesome!!
See more room tips
  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dave P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15,691 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3,575)
Date | Rating
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English first
Birmingham, United Kingdom
Level Contributor
57 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 7 September 2012

This is the place to splash your cash, in more ways than one! If you love water you'll love Atlantis! Renowned as the sunken lost city it houses the most amazing Aquarium and as a lover of tropical fish, I filled up by observing the fish from every angle, be it in Oceania the restaurant, or the back room tour, you are going to be pushed not to love the experiences here where there simply is not enough space to write up everything we loved... Please Enjoy - Hugs TV

  • Stayed September 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anthony V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 7 September 2012 via mobile

There was nothing not to like about Atlantis and I can't put my finger on why, however it was not a great as I expected.

We were upgraded when we arrived to an imperial room, after a hard sell for us to buy the upgrade we were given it free anyway when we said no to the cost.

The rooms were nice, clean and in good order but there was nothing extra from any other 5 star hotel.

Having a baby with us I asked for a DVD player for the room but had to sign a disclaimer for it - not notmal 5 star service.

We requested a cot for the room and were told at check in it would be brought to the room soon - when I called that evening 6 hours later I was told "you did not request a cot" - not what i expect from 5 star service.

There are 2 stunning pools however the fact the loungers are 5 deep and crammed together did not make them feel like you were at a 5 star resort but more like a 3 star in Spain. There were none of the little things we have had from other hotels in the area like free fruit or cooling sprays. The service around the pool area was poor and finding a waiter was slow and inconsistent.

We visited the water park and aquarium for free as part of the of the package, both of these attractions were great and did not dissapoint and would be great if you are a family with older kids.

Dubai is expensive and Atlantis more than most. Do not expect to eat or drink here without a large bill at the end. It was around £4 for a can of coke at the pool and the mini bar.

This is our 5th visit over 5 years to Dubai and surrounding areas and I was really excited to stay in Atlantis, I'm glad I've been and I'm sure once the kids are older we will visit again however in the next few years I'll go back to the royal meridian hotel and spa for less money.

  • Stayed September 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beirut, Beyrouth, Lebanon
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 7 September 2012

I think this would be a perfect location for the entire family, there are things to do for everyone. Attarctions and rides are a bit expensive, so if your are a large family look for offers. I went with my wife ... she wants to go back... the dolphin attraction is recommended for kids, they will love it. ..note. try to take your own photos since you will love the photos they will take and you will be tempted to buy them for about $80

Room Tip: all rooms are good and have nice views
See more room tips
  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Walid C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiev
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 6 September 2012

I was staying there by myself when visiting a friend in Dubai. The hotel offers a huge amount of attraxctionsm, so there is no way you get bored there. I did safari tours, aquapark, swin with dolphins. They have great restaurants and night clubs. The choice of dining places is unbeliavable. I loved Nasimi beach. One of the best beach clubs I visited in Dubai.
The overall experience was just great. The hotel is full of tourists from all over the world and sometimes gets too crowdy in the lobby, but at night in was quiet enough.
The beach and the swiming pool was just amazing.
So 200% reccommended for firends and families for the holiday in Dubai.

  • Stayed November 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marina_FreeToursKiev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Atlantis, The Palm

Property: Atlantis, The Palm
Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#59 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
Price range (per night): ₹ 18,039 - ₹ 64,118
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Official Description (provided by the hotel):
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai

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