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Basma

Thank you for making our trip comfortable

5.0 of 5 bubblesReviewed 7 May 2024
I believe the Hotel has A problem with a tourist licence but the Hotel is very beautiful and luxurious the Cleaning service’s are very good and up to standard the room cleaner is very professional , my room in 5 floor and needs to check the Hot water , we move from two rooms but both have the same issue
Overall the Hotel are very nice and the staff is helpful and friendly
Thank you for making our trip comfortable
Date of stay: April 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Juan Uribe, General Manager at The Venue Jeddah Corniche, responded to this review
Responded 8 May 2024
Dear Guest,

I would like to thank you for taking the time to write your excellent review regarding your recent stay with us.
It is a pleasure for us to know that you had a wonderful and pleasant time and you found everything to your satisfaction at the hotel.
We endeavor to continuously strive to provide an exceptional quality service.
Compliments like yours will be conveyed to our team as it keeps us all very motivated in creating an amazing experience for our guests.
We look forward to being your host again at our hotel in the nearest future.

Yours Sincerely,

Juan Uribe
Cluster General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (278)
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Reviewed 28 April 2024

Great location and great view, the Hotel are amazing the room is beautiful and very clean the Housekeeping staff are very good and very professional specially Mohmmed overall the hotel is amazing recommend it to everyone how are planning to visit Jeddah

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Freedom68503235841
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Juan Uribe, General Manager at The Venue Jeddah Corniche, responded to this reviewResponded 28 April 2024

Dear Guest,

I would like to thank you for taking the time to write your excellent review regarding your recent stay with us.
It is a pleasure for us to know that you had a wonderful and pleasant time and you found everything to your satisfaction at the hotel.
We endeavor to continuously strive to provide an exceptional quality service.
Compliments like yours will be conveyed to our team as it keeps us all very motivated in creating an amazing experience for our guests.
We look forward to being your host again at our hotel in the nearest future.

Yours Sincerely,

Juan Uribe
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2024

The Venue Hotel is one of the best hotels in Jeddah ever, especially the cleanliness of the hotel and the interest in developing the hotel. I have stayed in it several times and every time there is something new and improved. In addition, the hotel is luxurious and clean And the staff are great and friendly
only need form the management to find a solution for the parking is always full

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank OnAir09493471613
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Juan Uribe, General Manager at The Venue Jeddah Corniche, responded to this reviewResponded 24 April 2024

Dear Guest,
I would like to thank you for taking the time to write your excellent review regarding your recent stay with us.
It is a pleasure for us to know that you had a wonderful and pleasant time and you found everything to your satisfaction at the hotel.
We endeavor to continuously strive to provide an exceptional quality service. Compliments like yours will be conveyed to our team as it keeps us all very motivated in creating an amazing experience for our guests.
We look forward to being your host again at our hotel in the nearest future.
Yours Sincerely,
Juan Uribe
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2024

The Hotel is located on the Corniche,very nice service , the Room Cleanness and the Hotel Cleanliness is very nice and comfortable, the room size is very comfortable, the hotel Staff are highly professional , thank you to all the Venue Staff

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tour36050990848
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Juan Uribe, General Manager at The Venue Jeddah Corniche, responded to this reviewResponded 24 April 2024

Dear Guest,
I would like to thank you for taking the time to write your excellent review regarding your recent stay with us.
It is a pleasure for us to know that you had a wonderful and pleasant time and you found everything to your satisfaction at the hotel.
We endeavor to continuously strive to provide an exceptional quality service. Compliments like yours will be conveyed to our team as it keeps us all very motivated in creating an amazing experience for our guests.
We look forward to being your host again at our hotel in the nearest future.
Yours Sincerely,
Juan Uribe
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2024 via mobile

I was in sea side building at 6th floor.
Cons: room was not cleaned enough. Bathroom accessories are in poor condition and some are rusty. Air-conditioning working but need to be maintained since its work for 2 minutes and stops for les than one minute!! I reported the issue but its remains for 5 nights without fixing it. Average service for Housekeeping. Bed was not comfortable and old. Very high prices for room service menu.

Advantage: location was great. More than enough complementary bottles of water.

Date of stay: January 2024
Trip type: Travelled on business
1  Thank Abdullah A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Juan Uribe, General Manager at The Venue Jeddah Corniche, responded to this reviewResponded 15 January 2024

Dear Guest,

I would like to thank you for choosing to stay with us as your preferred destination and for sharing further feedback about your experience regarding your recent stay with us.

First and most importantly please accept my apologies for not being able to provide you with the level of service that our hotel is well known for.

It was extremely disappointing to know that your guest experience was not exactly what you would have expected from us during your recent stay with us.

We take comments such as these very seriously. regarding your recent stay with us. This is certainly not how we would like you to remember your stay experience to be. Please rest assured that your feedback has been shared with the concerned department heads in order of continuing our goal of offering our guests the most pleasant experience when staying at the hotel.

Our highest priority is to provide amazing experiences and everlasting memories to each and every guest However, it appears we fell short of our goal during your visit

Thank you once again for taking your precious time to sharing this review with us and for bringing this issue to my attention. My team and I once again extend our sincere apologies. It would be an honor to have you and welcome you back in our hotel.

Yours Sincerely,
Juan Uribe
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2023 via mobile

I was in Jeddah for a week and decided to book the first night at this hotel with a view to extend. Glad I didn’t commit here.
Location is ok but to be honest that was overshadowed by the poor hotel.
First issue , the gym . Closes at 9pm daily !! A complete joke for what is supposed to be an international standard hotel !! Most are open 24 hours.
The room , corner room (still £190) , bed was awful with what felt like a thick mattress topper making sleep difficult.
Food options, poor.
The hotel was generally grubby and felt old and far below saudi standards for this kind of place.
A experience I wouldn’t recommend to anyone in light of the hundreds of better places in Jeddah .

Room tip: Really not worth the money , the location is not worth it
Date of stay: November 2023
Trip type: Travelled on business
Thank Mal L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Juan Uribe, General Manager at The Venue Jeddah Corniche, responded to this reviewResponded 15 January 2024

Dear Guest,

I would like to thank you for choosing to stay with us as your preferred destination and for sharing further feedback about your experience regarding your recent stay with us.

First and most importantly please accept my apologies for not being able to provide you with the level of service that our hotel is well known for.

It was extremely disappointing to know that your guest experience was not exactly what you would have expected from us during your recent stay with us.

We take comments such as these very seriously. regarding your recent stay with us. This is certainly not how we would like you to remember your stay experience to be. Please rest assured that your feedback has been shared with the concerned department heads in order of continuing our goal of offering our guests the most pleasant experience when staying at the hotel.

Our highest priority is to provide amazing experiences and everlasting memories to each and every guest However, it appears we fell short of our goal during your visit

Thank you once again for taking your precious time to sharing this review with us and for bringing this issue to my attention. My team and I once again extend our sincere apologies. It would be an honor to have you and welcome you back in our hotel.

Yours Sincerely,
Juan Uribe
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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