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Reviewed 4 April 2018 via mobile

Very bad experience, first they change my room later in room no water no mini bar, waste of money, staff also bias in giving response to a VIP and other customers, not good food, all food over priced and no taste

Stayed: April 2018, travelled on business
1  Thank zainahmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madiha O, Public Relations Manager at Avari Towers Karachi, responded to this reviewResponded 2 May 2018

Dear Mr. Zain,

Warmest Greetings from Avari Towers Karachi.

Thank you for choosing to stay at Avari Towers Karachi and for taking time to share your review.

Let me express my deepest regrets over the inconvenience & dissapointment caused due to service failures as mentioned by you.
Please rest assure that this type of service failure are contrary to our standards of hospitality and decorum. We have taken a note of your concerns and have been shared with the respective department

We would like to thank you once again for your support, and for your feedback, all of which is very much appreciated and valued by the entire Avari guest services team.

With Best Regards,

General Manager
Avari Towers Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

Our room was overlooking the main drag in Karachi (Shahrae Faisal) and the pool, very lively street scene. The room was pretty much standard, with lots of hot water in the shower.
However the Air Conditioning was too cold for our liking, we have to turn it off at nights.
Service was par excellence everywhere, especially the front desk (Sadaf and Malcolm) and Atul in the dining area, they all went out of their way to make us feel comfortable and an enjoying 12 day stay. Will definitely want to go back.

Room Tip: Higher floors, and city view rooms.
  • Stayed: March 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Pervez A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madiha O, Public Relations Manager at Avari Towers Karachi, responded to this reviewResponded 6 April 2018

Dear Mr. Pervez,

Warmest Greetings from Avari Towers Karachi.

We would like to thank you for choosing Avari Towers Karachi as your preferred accommodation choice and for taking the time to post your positive review on TripAdvisor.

We are delighted to know that you enjoyed your stay and our hospitality at Avari Towers Hotels in every way, specially the view from the room overlooking the pool & our customer services. Positive comments such as yours are always motivating for staff and management team to make them feel proud of their efforts.

Once again thank you for your kind comments which we have also shared with the team. We hope to have the pleasure of welcoming you again soon at Avari Towers Hotel.

With Best Regards,

General Manager
Avari Towers Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018

I was impressed with the security , the efficient and friendly staff . The breakfast comprised a very good selection . The room was comfortable with good pillows and was spacious . Very efficient air conditioning ! Would stay there again

Room Tip: There are smoking rooms if required
  • Stayed: March 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank adamschris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madiha O, Public Relations Manager at Avari Towers Karachi, responded to this reviewResponded 30 March 2018

Dear Mr. Adam,

Warmest Greetings from Avari Towers Karachi.

We would like to thank you for choosing Avari Towers Karachi as your preferred accommodation choice and for taking the time to post your excellent review on TripAdvisor.

We are delighted to know that you enjoyed your stay and our hospitality at Avari Towers Hotels in every way, specially customer services by our efficient staff, Breakfast Buffet in Asia Live and comfortable rooms. We take pride in exceeding expectations of every guest’s stay or visit at Avari Towers Karachi. Positive comments such as yours are always motivating for staff and management team to make them feel proud of their efforts.

Once again thank you for your kind comments which we have also shared with the team. We hope to have the pleasure of welcoming you again soon at Avari Towers Hotel.

With Best Regards,

General Manager
Avari Towers Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

The hotel has a good security system. The hotel rooms are quite spacious but a bit outdated. Pool is unfortunate not always available when there is a wedding/ party. Gym has the basics. The hotel has several restaurants with buffet and ala carte. In case of alla carte reserve some additional time. Also reserve time for checking out.

Stayed: March 2018, travelled on business
Thank Miggro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madiha O, Public Relations Manager at Avari Towers Karachi, responded to this reviewResponded 9 March 2018

Dear Mr. Miggro,
Warmest Greetings from Avari Towers Karachi.
Thank you for choosing Avari Towers as your accommodation choice and for taking few moments of your valuable time to share your feedback on Tripadvisor.We truly value the opinion of our respected guests & take all constructed feedback in the spirit to exceed our guest’s expectations to maintain the best level of services. Once again thank you for your kind comments and we hope to have the pleasure of welcoming you again soon at Avari Towers Hotel.
With Best Regards,
General Manager
Avari Towers Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2018

I've stayed here a couple of times. Usually book this for short business trips. I always prefer Avari towers over the other hotels because I love the staff, they are polite and cooperative, the rooms, they are clean and well maintained. Never had any complaints with my stay here.
The check in and out process has always been super smooth. Would highly recommend this place.
Plus the location is perfect as well. Major attractions are a short drive away.

  • Stayed: April 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank syedyasirmustafa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madiha O, Public Relations Manager at Avari Towers Karachi, responded to this reviewResponded 7 February 2018

Dear Mr. Syed Yasir,

Warmest Greetings from Avari Towers Karachi.

We would like to thank you for choosing Avari Towers Karachi as your preferred accommodation choice and for taking the time to post your excellent review on TripAdvisor.

We are delighted to know that you enjoyed your stay and our hospitality at Avari Towers Hotels in every way, specially our well maintained rooms, Hospitality & our customer services. We take pride in exceeding expectations of every guest’s stay or visit at Avari Towers Karachi. Positive comments such as yours are always motivating for staff and management team to make them feel proud of their efforts.

Once again thank you for your kind comments which we have also shared with the team. We hope to have the pleasure of welcoming you again soon at Avari Towers Hotel.

With Best Regards,

General Manager
Avari Towers Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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