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Reviews (175)
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All reviewsblack churchgreat hotelperfect locationthe main squaretop floorspent one nightcity breakold townbreakfast buffetpiata sfatuluicomfortable bedbusiness triptown squareheartromaniaminibar
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Reviewed 15 March 2018

This hotel and restaraunt is by far our favourite destination in Brasov and in Romania. The staff is exceptional and I don't say that easily. The hotel reception staff is genuinely concerned that you are enjoying your stay and checking into make sure everything is ok with the room and if you need any assistance with anything. The restaurant staff benefits from the same great training. (I have to assume someone hired the right people and then also gave them good training because the service is just too good here and has no comparison in Romania.) When an order came a little less then hot, the waiter quickly had the meal remade and then deserts were sent on the house. When we were late for the breakfast buffet, the waiter (a different one) volunteered that he could have some omlets whipped up. We extended our stay because we were just so impressed by this place which also has nice rooms and views and a perfect location. Can't recommend it enough.

  • Stayed: February 2018, travelled on business
    • Value
    • Cleanliness
    • Service
2  Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2018

The hotel is conveniently located very close to the center of the city and Black Church. The room was decent and clean, but very dark. Also the room was very noisy, as we could hear everything from the neighboring rooms and halls. The bathroom is small and crowded and a bad smell came all the time from the sewage. We stayed 4 nights and in the first 2 nights there was no warm water for taking a decent shower (including on the New Year's Eve). There is no elevator. The staff is friendly and tried to be helpful.

  • Stayed: January 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank CarmenB400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_Chira, Manager at Hotel Gott, responded to this reviewResponded 19 January 2018

Hello,

We regret to hear about your experience during your stay with us. We always strive to be the best we can be but unfortunately during New Year's Eve we encountered a problem with the warm water. We fixed it as quickly as we could and we regret the inconvenience it caused you. We already discussed with our staff about the problems you mentioned. We appreciate your feedback and we hope to see you again soon and find a way to make it up to you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2017 via mobile

Dropped in from the street for a single night and the staff was accommodating. Didn't try the restaurant but breakfast was good. Stayed on top floor and the wooden floor produced terrible squeaking noise but room was nice and clean...and location of course prime....

Stayed: October 2017, travelled as a couple
Thank gbjaero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_Chira, Manager at Hotel Gott, responded to this reviewResponded 29 December 2017

Dear guest,
Thank you so much for your comments regarding your recent stay with us. Gott hotel aims to bring maximum comfort right in the center of Brasov city. We are happy to hear that our staff was accomodating and that you enjoyed the breakfast. We read your comments regarding the wooden floor in that part of the hotel and now we are working to fix this issue. Thank you again and we are looking forward to see you soon!

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Reviewed 29 September 2017

Hotel Gott is situated in the heart of Old Town, perfect location! Very friendly staff. Our room was big, comfortable bed and good size TV. The carpet was old and dirty. The floor squeaky, really squeaky. We spent 3 nights and each day after maid service, the room was different. The first morning they took the extra blanket away and provided bath amenities that we did not have the first day. The next morning they provided an extra blanket but made the queen size bed up as 2 twin beds. The large pillows were also displayed or put up out of site each day. It was quite amusing. Overall, a nice stay.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Barbara V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_Chira, Manager at Hotel Gott, responded to this reviewResponded 11 October 2017

Thank you for your feedback. We read your comments very carefully and we discussed about them with our staff in order to offer you an even better experience next time you visit us. We are looking forward to see you again soon,
Gott Team

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Reviewed 26 September 2017

We spent a week-end in the hotel,and this was altogether a very pleasant experience. The room was decent and very clean. The bathroom was comfortable - and also very clean. The restaurant was great! Everything we had was delicious, I recommend especially the seafood - no matter how prepared - because it's absolutely exquisite anyway! But the most of this venue is the great team that we met there- they are very good and hard working people, and they will help you with anything you need. We already love them and the next time we visit Brasov, for another week-end or for more, this is the place we are going to chose again.

Room Tip: Chose the first floor, as unfortunately they don't have an elevator
  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Cristian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_Chira, Manager at Hotel Gott, responded to this reviewResponded 11 October 2017

Thank you for taking the time to review our hotel!
Gott Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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