We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (538)
Filter reviews
538 results
Traveller rating
147
243
80
35
33
Traveller type
Time of year
LanguageAll languages
More languages
147
243
80
35
33
Show reviews that mention
All reviews old town underground parking nice hotel reception staff single room modern design mini bar piata mare central location floor elevator city romania gym underpass toaster jazzy
Filter
Updating list...
6 - 11 of 538 reviews
Reviewed 10 September 2018

I've stayed here for a week in the summer each year over the last three years and the hotel seems to be going downhill. My two minor problems were that the room didn't have a working fridge (and they couldn't fix it after I reported it) and on one of the nights I tried to order room service but it was impossible to connect me to the kitchen.
My biggest problem was that one morning I was rushed & running late and I left my sports watch on the floor next to my bag. When I returned it was gone and assuming only the cleaners would have been in the room. I've emailed the hotel once and phoned three times to ask if it had been found or if the cleaner could be asked if they found it, but the lady I spoke to refused to help me.

  • Stayed: July 2018, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank MRG46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2018 via mobile

Nice hotel near to the center (250m).
Large underground parking.

Was a wedding into the restaurant, and the noize was in all hotel area.

This is my evaluation (1-5):

Cleaning: 4
Service at checkin: 4
Service at checkout: 4
Speed of checkin: 4
Speed of checkout: 4
Accuracy if reservetion information upon checkin: 5
Paceful location: 3
Beachfront: na
Restaurants arround hotel: 5
Shops near to the hotel: 4
Breakfast food taste: 4
Variety of breakfast: 4
Lunch food taste: na
Variety of lunch: na
Dinner food taste: na
Variety of dinner: na
Cleaning table at restaurant: 4
Minibar diversity: 3
Athmosphere in restaurant: 4
Pool: na
Service of the hotel: 3
Cleaning of pool: na
Overall SPA cleaning: na
SPA service: na
Kids area & pool: na
Helpfull of hotel staff: 4
Friendliness of hotel staff: 3
Replenishment of minibar: 4
Comfort of room: 4
Furniture and decoration room: 4
Confort of bedding: 3
Air conditioning in the room: 4
Lighting in the room: 3
Bathroom accesories: 3
Condition of electrical equipment: 3
Staff at reception: 4
Staff at restaurant: 4
Cleaning staff: 5
Quiet into the room: 4
Solving an issue by staff: 5
Balcony space and furniture: na
Overall Wireless: 4
Coverage of wireless: 4
Speed of wireless: 4

Overall this hotel is 3.5 star category.
Recommending 80%

Stayed: September 2018, travelled as a couple
Thank ECTMRO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raluca N, Public Relations Manager at Ramada Sibiu, responded to this reviewResponded 12 September 2018

Dear ECTMRO,

Thank you for staying at the Ramada Hotel and for taking your time to write this review. We are always looking for ways we can improve our services and reviews like yours are important for us to understand where we need to improve the quality of our services from the time you arrive until to depart. These words for our staff members will go a long way in motivating and encouraging them to do even better in future.
Looking forward to welcoming you back. With best regards from Sibiu, Raluca Negoescu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2018 via mobile

Ok:
- spacious and relatively clean room
- close to city center

Not so good:
- long queue at checkin
- worn furniture
- broken elevator - if somebody calls the elevator at a different floor, it stops and you can't continue the trip
- not possible to climb using the stairs (the doors on the stairs open only one way, so you can't enter the floor, only exit)
- not enough parking places
- the A/C in the room can't be turned off, just the speed van be reduced

Stayed: August 2018, travelled as a couple
Thank Tudor T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raluca N, Public Relations Manager at Ramada Sibiu, responded to this reviewResponded 12 September 2018

Dear Mr. Tudor,
Thank you for taking the time and provide us a feedback of your recent visit. We are sorry to hear that your stay wasn't that nice as you expected and also to facing issues with the elevator. We hope to get the pleasure of welcoming you back some time in the near future for an improved experience. Kind regards, Raluca Negoescu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2018 via mobile

We went there for a big company event and I stayed with a colleague in one of their apartments. The rooms were very big and it had 2 bathrooms. Also there was a little kitchenette in what was the living room area. The sofa in the living room was not the best to sleep on, although my colleague used it as such.
All in all it was a good experience. And it is located very close to the city center - not more than 5 minutes walk.

Stayed: February 2018, travelled on business
Thank gionela85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raluca N, Public Relations Manager at Ramada Sibiu, responded to this reviewResponded 12 September 2018

Dear Ionela,
thank you very much for choosing our hotel for your stay in Sibiu and for taking your time to write this review. We are delighted that your stay with Ramada Hotel was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable to us. We hope to see you on your next trip to Sibiu. Warm regards, Raluca Negoescu,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2018 via mobile

Everything was top class! The room was spotless and cleaned daily. Comfy bed, good variety for breakfast, thank you Ramada Sibiu for your hospitality and quality standards! Good place for a relaxing holiday.

Stayed: August 2018, travelled solo
Thank antonrazvan4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raluca N, Public Relations Manager at Ramada Sibiu, responded to this reviewResponded 12 September 2018

Dear Anton Razvan,

Thank you for choosing to stay at the Ramada Hotel and sharing your feedback of your experience with the Tripadvisor community.
We are delighted to read how much you enjoyed this unique experience. It is always a pleasure for us to provide the best service to all our guests. Looking forward to welcoming you again every time you come to Sibiu. Kind regards, Raluca Negoescu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews