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1 - 6 of 27 reviews
Reviewed 22 June 2017

Myself and friend who lives in Bulgaria stayed at the City Hotel as it has a Spa. The room was very large and airy with big windows and a nice powerful shower. We booked a back massage in the morning and that was so relaxing with soft music playing. The restaurant food was fresh and tasty. I would recommend the bulgarian salad.
The only disappointment was that there were building works going on around the hotel outside so the view was not great, however it did not reflect from the hotel itself.

  • Stayed: March 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank julie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2016 via mobile

Even we didn't stay at this hotel we visit after an ad we show in a tourist map for hammam and spa.
We make same day phone call for appointment and 30 min before visit we make 2nd confirmation call. Only one person in reception speak english.
When arrive we're waiting for 15 min to arrive someone to inform us that hammam was under maintenance and we have to wait if it can be fixed. Even for massage they had only one person (not 2 as we asked and agree) and we had to wait for 1 hour each even to have massage.
When we ask why they didn't inform us about this when we call for the confirmation, they had nothing to say. No excuse and they didn't even appologize.
Lack of servicing customers.

Stayed: October 2016, travelled with friends
Thank adamanastasia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2015

Good hotel, very efficient and friendly staff, air conditioned rooms, not far from main city attractions by Taxi, convenience stores close by, i would be more than happy to stay at this Hotel again. Pleasant

  • Stayed: July 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank steve1234749
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2015 via mobile

Great hotel with excellent facilities for a hotel of this level. Clean, air conditioned, good for work related trips if you have transport organised otherwise a taxi is very cheap.

There is an excellent Turkish restaurant within the hotel. The food is great and very well priced.

Hotel staff are very accommodating and friendly.

I have been to Plovdiv twice before and I would highly recommend this hotel above others in the city.

Stayed: July 2015, travelled on business
Thank alisongiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2015

The hotel is ok, the rooms are very nice, but there was no room service or a restaurant in it and also there is no much restaurants close to the hotel so we struggle a bit for food. Also it is quite expensive for this location and city.

  • Stayed: March 2015, travelled with family
    • Value
    • Location
    • Service
Thank Renito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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